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How Businesses Are Paying for Lack of Customer Service

gbr.pepperdine.edu — Not every angry customer is a letter-writing, fight for your rights, demand you do the right thing type of idealist. Customers like me--we don't complain, we just go elsewhere.

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  • Rygood, on 04/14/2008, -0/+1So true! if businesses got their heads out of their a**es and realized this, their bottom line WOULD see the difference.
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