What is Digg?16 Comments
- dha07030, on 09/05/2008, -0/+9Another fine example of people not taking personal responsibility.
"They said they were told nothing about international fees."
"When AT&T saw the numbers getting over $1,000, I would think it's their responsibility to inform us that something was amiss because that card could have been stolen."
I worked at a Verizon store, almost no one reads the contracts. - darthb, on 09/05/2008, -0/+8Personal responsibility shakes its head in shame.
- FlyingPhotog, on 09/05/2008, -0/+6That's funny. I went to Vancouver in June before a cruise. I checked out AT&T's site for out-of-country rates because we wanted to use my wife's GPS on her Blackberry. The AT&T website does say that rates are significantly higher once you leave the country.
We opted to not use her phone, and found FREE WiFi at a local coffee shop.
Typical stupid consumer blaming their ignorance on someone else. - Juaquin, on 09/05/2008, -0/+6Even though the fees are outrageous, it's your job as the consumer to understand your contract and that you'll get charged. However, if a Rep specifically told them there would be no special charges, then it's AT&T's fault.
- mikesbaker, on 09/05/2008, -0/+2looking at the video the largest amount of data he sent in one session was 186megabytes - of the 8 shown he transferred about 460 megabytes. all told he must have transferred at LEAST 1gB of data. the best att international data plan around is 199.99 per month - 200 MB Data Global Plan1 (200 MB of usage in over 65 countries*. Overage is $.005/KB). using the conservative estimate of 1gb he would have netted himself a $4000 dollar bill with that plan. what a ***** retard. no sympathy given.
- inactive, on 09/05/2008, -0/+2Your troll is well played sir :)
- jmpeagle, on 09/05/2008, -0/+2it's amazing what people forget they signed their name to
- greenroom628, on 09/05/2008, -0/+2let me guess...its still the phone companies fault since their contracts are so long and so full of words.
damn those words -- they're just too many of them!
/sarcasm - h4ckler, on 09/06/2008, -0/+2Any cell company, if you have a bill like that 1 time will re-rate and take care of the charges. Well atleast AT&T will. I know someone who works at AT&T and a customer came in with an over $5000 bill. Simply because he thought he had an unlimited data plan but did not. So they charged him $30 and removed the rest of the charges as long as he kept the data plan on the phone line.
I hate to relate this to politics.... but I think Americans really have an issue with taking responsibility for their own actions. I don't think our government should be responsible for making sure I'm breathing. Nor do I think AT&T should be responsible to constantly monitoring my cell use (which the government is doing thanks to GW) and then tell me about it when things start going a little crazy. If you want this kind of "feature" I think you should have to pay for it.
I don't know where people get off thinking that because they pay for service that the entire world gravitates beyond them... Just because you pay $40 for the most basic line you possibly could have and the company hardly makes any revenue off you doesn't mean that the company cares that you've been a customer for 15 years. Any wireless worker will tell you this. You want them to do something for you? Buy your phones at a no-contract price and carry a data plan. Just look and see how much more they'll do for you.
Also... all the major cell carriers have bill monitoring features through their websites. There is reason for any sort of blame to be put on AT&T. You can give a monkey a hammer, but they still won't build a house. :| - h4ckler, on 09/06/2008, -0/+1AT&T bills .01 per kilobyte. So 1mb will cost you $10.24.
- cimmoron, on 09/05/2008, -0/+1There still needs to be a mechanism put in place so people are warned when their bill reaches higher than usual...........also, let us have the name of the vp of AT&T who made the right decision to modify the charge, he deserves a note of thanks.................
- inactive, on 09/05/2008, -0/+1I'd use a tin can and a string for cell phone and internet access before I'd use AT&T. Having said that, these people are *****. Get someone to read your terms of service for u if you can't do it yourself.
- inactive, on 09/05/2008, -1/+2Your world, delivered ™
Now pay up.... - tomh218, on 09/05/2008, -1/+1If they received a warning, their bill would only be $200 instead of $19,370. How do you expect AT&T to make a profit if it's not ripping off its customers?!
- Ceadda, on 09/05/2008, -0/+0Actually when you look at all the fee's it's something like 15-20$ a megabyte for data roaming outside the country. And yes, look at the bill, what you can see of it anyway. Hundreds of MB of upload/download. Not at&t's fault.
- McCain4eva, on 09/05/2008, -3/+1Excellent, but this can't be real, The family "wish" they would of been notified. A real family would outright refuse to pay such a bill, they must be filthy rich. Phone companies have to be careful, we gotta milk these consumers for all they got, but incidents like this bring too much negative attention.
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