What is Digg?96 Comments
- aaabbbsss, on 11/03/2008, -1/+72I personally enjoyed the happy ending to the story. It goes to show that there are people who care in this failing company. I feel sorry for them having to endure the negative stereotype of a "Circuit City employee". I for one am an ex-CC employee and am very aware of the problems within this company. But my employment there was some of the happiest years of my life. Our store was a family and cared both about ourselves and the customers who came in. Unfortunately, every store or employee can't say the same. Such a shame and waste.
- inactive, on 11/03/2008, -4/+54I see why 155 stores closed
- pcslugster, on 11/03/2008, -0/+43The end = good business.
- pistonhonda, on 11/04/2008, -0/+34Hey, I'd stand in Circuit City for an hour for a free Guitar Hero set.
- digitaldivinci, on 11/04/2008, -0/+17I can't wait until a company wrongs me so I can get free stuff..
- Matt2k, on 11/04/2008, -0/+13It's just a store, man. I mean I'm glad you have firm lifestyle principles and all, but perhaps this is excessive
- fszymanski, on 11/03/2008, -0/+13I worked as a firedog tech for there new concept stores. They call these stores "The City" which is focused more on customer service then anything else. In my case we went out of our way to help customers with there problems and make sure they would come back to the store. I have seen many errors like this but most of them are fixed right away to keep the customers happy. I havnt worked for ccity for about 4 months now because of decreasing hours and stores closing.
- internetcoward, on 11/04/2008, -0/+10At least it had a happy ending resulting in free video games. Most people just get screwed.
- SimonSociopath, on 11/04/2008, -1/+9consumerist is such a ***** ***** hole of crybabies looking to whine over anything possible. if i could kick anyone on the internet in the testicles, it would be every user of consumerist.
- BoneheadFarker, on 11/04/2008, -0/+8@cawpin
Actually, if they had $1,000,000 worth of inventory in their computer before the theft, they'd still have $1,000,000 after the price change of one item to $10,000. By the time anyone notices, it'll be too late to point fingers. Well...that is if the thief was smart enough not to use his login to make the price change... - mikelieman, on 11/04/2008, -2/+10The real question is : "How much missing inventory did the mispriced item conceal".
I'd say roughly ten grand worth of stolen merchandise.
Why would the Manager and D.M. collude to conceal inventory losses?
Maybe the local police should have been called. - wtfhaxorx, on 11/04/2008, -2/+10I don't pay 100$ for broken instruments, let alone 10,000
- maleficdog, on 11/04/2008, -0/+7The item was being sold in store for 10,000$, (the price tag wasnt updated in their database on the day of the release date due to a glitch, so that was the actually retail price at that time). In order to sell it for the good price while it's still worth 10k$ in their system, they would have to make the customer a 9800$ rebate. Now let's suppose there's approximatively 100 GH world tour games in the district, and that 100 customers wants to buy it. That egals a 980 000$ deficit for one sale day only. They simply couldn't give him that rebate as it would've severely messed up the whole district sale numbers. So the only thing they could do was to wait until the price got fixed in their system.
sorry for the grammars errors, tried to explain it as best as I could :P - STARTSOMETHING, on 11/04/2008, -3/+10A salesman, trying to sell you something. Are you serous?
- bisforxbeauty, on 11/04/2008, -0/+5THIS GUY'S A LIAR!
"I came to Circuit City hoping to purchase Guitar Hero: World Tour Complete Band Set for my wife's birthday."
A likely story!!! - angrykeyboarder, on 11/03/2008, -1/+6What did they do?
- TTURabble, on 11/04/2008, -0/+5Never go to a Best Buy then.
- InfernoX, on 11/04/2008, -0/+5Totally agreed, bunch of whiners who expect retailers to suck them off.
- teethandeyes, on 11/04/2008, -0/+4You lie.
If Circuit City was giving everything away you would totally go there.
If you say you wouldn't, you are an idiot, because who doesn't want free electronics? - icodebot, on 11/04/2008, -0/+4Why all the hate for CC? In my experience they have not been any better or worse than any other electronic retailer. There is one near my house that I visit now and then, and I'd hate to see them go under. CompUSA was right next door to them, they closed, and now the store has sat empty with a for lease sign on it for the last year. With the current state of the economy it does not take too much imagination to see the same thing happening to CC. If they go under there will be less competition in the market place (read higher prices for you), and even fewer jobs in an already weak economy.
- bob1029, on 11/04/2008, -0/+4Ive actually had more trouble with the 2" diameter super braided cloth/gold plated/kevlar "premium" cables then the free ones that come with your directv reciever. Try routing a monster cable around tight bends and through conduit. Its like trying to shove a coat hanger through reinforced concrete.
Also, ive seen the intense tensile strength of monster cables break the ***** HDMI ports off recievers when they are pulled out to be worked on.
Anyone who tries to tell you that the 99c amazon.com generic cheap-ass cable is inferior to the $259 Super-Goddamn-Awesome Monster Cable is either a nut-job HT enthusiast or a retail salesperson. - Coffeedemon, on 11/04/2008, -1/+5I don't know what kinds of stores you guys shop at or how spineless some of you seem to be... I've been asked on a half dozen occasions if I want the extended warranties or the expensive cables and it goes something like this:
"we offer an extended warranty for this item... it costs X dollars"
"I'm fine, thanks"
"Ok, your total will be X dollars. Thank you, have a good day"
takes about 30 seconds. Other times I read the signs at the cash about the warranties, the clerk assumes I can read and make up my own mind and doesn't bother to offer me the warranty because I did not ask. - ATLien74, on 11/04/2008, -0/+4Haha, I'd like to see how that would play out! :-) Maybe that's why the corporate guy was so quick to just GIVE him the game for free.
- Matt2k, on 11/04/2008, -0/+3There's good people at any large store. It sounds like Circuit City needs to weed out the problems from the top-down, rather than the other way.
- doshindude, on 11/04/2008, -0/+3You could always just buy Rock Band 2 and that would resolve all issues.
- Cyrus042, on 11/04/2008, -0/+3Actually, management is worried about the margin numbers. You have gross sales, and you have margin. So taking off 9810 dollars, (although its TOTALLY APPROPRIATE) would show up as loss of 9810 in margin in their end of day sales report, and would hit the store at the end probably showing that they were not making their goal.
It just looks bad for management and unfortunately this is the measure by which stores are judged. The manager took some of the right steps but failed to execute the right plan. He should have sold it at the right price, then got on the phone to make sure that the database was corrected so that his store was not negatively impacted on margin. - Elranzer, on 11/04/2008, -0/+3It was funny the first time it was ever said, on Family Guy, but the 14 year olds on 4chan and Digg killed it (like they do to everything).
- FastZ, on 11/04/2008, -0/+3I never really got the "i see what you did there" thing and now that vilago posted his link above, I know why, it's ***** stupid.
- inactive, on 11/04/2008, -2/+5Before you bury Wtfhaxrox, take a look at some of the issues people are having with the Drums.
My set was so insensitive that it wouldnt register most of the hits. They have a piece of software you can use to "tune" them, but it requires windows.
I dont run windows, and I sure as ***** wasnt about to drag all my stuff over to someones house that did. So back my set went. - rossnyc, on 11/04/2008, -0/+3Yea, digital is digital...I buy 5$ hdmi cables. Sure, the monster cables may be thicker and might survive a hurricane better but there is NO difference in picture.
- squirrelza, on 11/04/2008, -0/+2Yeah that's what I thought. I just didn't understand it was that hard to get the price changed in the database...
- primaldefense, on 11/04/2008, -0/+2Dugg because of the happy ending.
- rrife, on 11/04/2008, -0/+2Ah, that's right you're since you're technically paying $10k, but they're giving $9811 off the price to match the competitor's price, but they'll also take another 10% of the $9811 ($981.10) off the matched price, so you'd have to pay $189 - $981.10 = ($792.10).....hardly worth the drive to my local CC.
- bob1029, on 11/04/2008, -3/+5As a former employee of CC, I can attest to management's retarded concept of how the company actually makes money. You see, at CC, Joe the Manager believes that if the system lists an item for $9999.99 (intangible or criterion), when it should actually be priced at $50, and they perform a price drop to that price then the company takes a "hit" for $9949.99. You also have the managers who tell you or believe that they cant price adjust past a certain point. THEY ***** CAN. If one were so inclined to do so, an item could be dropped to $.01. Granted it will show up as a discrepancy...
This BS is ENCOURAGED by the same district managers who come back to the customer with "omg i cant believe manager so and so would say that, we here at circuit like to provide a friendly and simple shopping experience, etc etc"
Long story short, buy all of your ***** online and stop feeding these clowns. - fox2319, on 11/04/2008, -0/+2Odd one this, usually I'd digg something like this to point out the poor customer service but, in this case at least, they came through.
- AtraNoxVII, on 11/04/2008, -0/+2Lol. Shenanigans.
- mikbunn, on 11/04/2008, -0/+2Huh?
- rossnyc, on 11/04/2008, -0/+2Yea I hate best buy too...normally shop online or at B+H in NYC (great store btw).
- MarkOfTheDead, on 11/04/2008, -0/+1Give me a ***** break.
- ATLien74, on 11/04/2008, -0/+1Update: I just went to GameStop to pickup Tom Clancy's EndWar which came out today. The UPS guy was just leaving when I came in, and I saw the Manager had just finished stacking boxes. I asked him if they had EndWar and he told me "no, probably tomorrow". I said "well what's in the boxes then? It's supposed to be out today", he said "it's probably in there but it won't be in the system until tomorrow". I said, "dude, so you can't just go over there and count them right quick, scan one and enter it in the system so you can sell it to me?" he just said the same thing again, "it won't be in the system until tomorrow". WTF?!! I just told him to nevermind, I'll just take my business elsewhere.
- raynar, on 11/04/2008, -0/+1give barry a few months, he'll get us there.
- raynar, on 11/04/2008, -0/+1so...did you get your $250?
Hell, call from the parking lot and if they try and bait you, walk in and see what they do. - OriginalPinkDog, on 11/04/2008, -0/+1Did you read the whole article?
- skrilled, on 11/04/2008, -0/+1Dugg because of the happy ending as well
- the2989, on 11/04/2008, -1/+2That's what I heard as well, one of my friends picked up the complete edition with the drums, and you have to POUND the things like you're playing an actual set. It's pretty loud too.
- godsponge, on 11/04/2008, -0/+1I have honestly had nothing but good customer service and have nothing negative to say about Circuit City. If I've ever had a problem, they've always gone further than was necessary to fix those problems. BTW I'm talking about the store in Huntsville, AL. Can't say anything about other stores.
- swings1940, on 11/04/2008, -0/+1Dude, they are closing 155 stores and trying to change the lease on the other ones. I would protect my job by making margins, gains, etc... look better. Relax say "shoot" and go to another store.
- notninja, on 11/04/2008, -0/+1The "number" system has to end. If you didn't get good numbers, it would affect your bonus. I work at GameCrazy and we went by a "number" system. Now its been changed to make sure that the store looks good, is clean and provides the best customer service. The major big box stores have to stop going by the "number" system.
- rossnyc, on 11/04/2008, -0/+1Different scenario I was in...
Like I said, the guy was practically begging me to buy the monster cables...he showed me 3 or 4 different types of monster cables, each more expensive than the other, and each (as they got more expensive) he promised to give a better signal than the other, less expensive cable. I said "digital is digital, there is no difference, I can get an hdmi cable online for 5$"...he pleaded with me that I was wrong. I didn't feel like arguing...that's when I decided I would never go back.
So, either he was misinformed/untrained or he worked on commission and was being slimy. -
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