What is Digg?110 Comments
- inactive, on 12/20/2007, -1/+76- No customer service
- Excessive fees
- Paypal sucks
- Site design is dating back to the 90's
- There is no more "deals" on ebay, it's a flea market for stuff you don't find in regular stores. - edstate, on 12/20/2007, -1/+58Ebay doesn't do near enough to contain the blatant fraud that's rampant on their site...
- inactive, on 12/20/2007, -2/+59eBay has fallen into the category of websites that "stuck with what worked until it didn't, then stuck with it anyway." They haven't made the adjustments necessary for websites to stay fresh, clean, and relevant. They focused too much over the last couple of years on expansion instead of renovation and improvement. 2 cents.
- bossm4n, on 12/20/2007, -0/+46Speaking from personal experience, Ebay's customer service is non-existent. My wife had her account compromised twice and it took months to get Ebay to do anything about it. She finally closed her Ebay store and her account as well. Ebay simply has little to no integrity anymore. Describing it as looking like a flea market is pretty accurate. Loads of crap for sale being sold by dishonest people and no one is minding the store. Security is a whole other issue.
- inactive, on 12/20/2007, -3/+37Ebay is STUCK in the 90's. They do not upgrade the site. They have a woman at the helm who doesn't feel the need to keep up with technology. I've said it for years and years and years that she's gotta keep up with tech or ebay is going to be a dump. .......and look at it now! It took 10 years to add the star ratings for sellers.
- beatomatic, on 12/20/2007, -2/+33eBay started to suck the day it stopped being an auction site and started being a "Buy it now" site.
- endustry, on 12/20/2007, -1/+29Ebay should merge with Romania and Nigeria. This way, a vast majority of the scammers who operate on the site will become employees and Ebay can just put them on salary.
- inactive, on 12/20/2007, -2/+23Google... "Buy it Now."
- jcaino, on 12/20/2007, -0/+18...and IS a flea market.
- sockpuppets, on 12/20/2007, -4/+22I wish I could decloak and tell you guys everything I know about eBay but I have friends over there still. My personal feelings are eBay/paypal are a monopoly, it would be great to see a competitor make inroads in the space.
- inactive, on 12/20/2007, -0/+18As an active ebay seller, the fact that their fees for listing an item have gone up while the bandwidth costs to handle it have plummeted in recent years is what makes me angry.
- beatomatic, on 12/20/2007, -0/+15"Buy it Now" is what has killed ebay. I used ebay like mad 2-3 years ago, but eventually stopped due to everything having a "buy it now" price a dollar higher than the opening bid. I could usually pick up the items new from amazon for less.
- Hoov, on 12/20/2007, -3/+17Why are eBay users so mad? This is a serious question, I often hear about them being pissed but never why.
- catalysis, on 12/20/2007, -0/+12Yeah, I remember when you could get awesome deals on ebay. Now everyone just tries to sell their used crap for near retail price.
- djphatjive, on 12/20/2007, -1/+12If they did then 80 percent of there revenue would go away!
- Toshibi, on 12/20/2007, -0/+10And if they can't get near retail, they will stick you with an extra 5 bucks on the shipping.
- brentinkc, on 12/20/2007, -7/+16Craigslist...
- catspot, on 12/20/2007, -1/+8I don't trust buying or especially selling anything on ebay...for one it cost a ***** load in fees for this and that and then you get hammered by scam artists.
- mrsteveman1, on 12/20/2007, -0/+7The flea market thing is partially correct, when eBay decided to release tools and APIs, they allowed companies to flood the search engine with crap that comes up no matter what you look for, and the real used items (you know, the ones the site was supposed to be used for trading) are nearly impossible to find.
At this point eBay is nothing more than an outlet for worthless crap, i feel sorry for the people who still use it to sell things. - cambob76, on 12/20/2007, -0/+7Paypal is a POS. They lost about 200 dollars of mine due to a stupid website design flaw. It took 4 months, multiple phone calls to their useless customer service, and finally a complaint with the BBB to get my money back. Oddly enough they paid it back to me twice with no explanation as to why. I've been burned three times on eBay out of the 12 or so auctions I've bought/sold. All in all it's a ***** joke and I stopped using it. You risk losing money, ending up with garbage you didn't pay for, wasting time when someone doesn't pay, et al.
- pirategaspard, on 12/20/2007, -0/+7Its really too bad that Yahoo Auctions sucked
- banmaster, on 12/20/2007, -1/+8The main thing ebay can do to get back user confidence is simply to force the seller to leave feedback AS SOON AS THEY HAVE RECIEVED PAYMENT for the item they're selling, so they can't blackmail users into leaving positive feedback by saying "We will leave + feedback for you as soon as YOU leave + feedback for us".
- DeucesWild, on 12/20/2007, -0/+7Whatever happened to the Google Auctions rumors? Maybe now would be a good time with Google checkout and all.
- sockpuppets, on 12/20/2007, -1/+8...which eBay owns 25% of.
- LooterMcBeer, on 12/20/2007, -0/+6Listing prices dont make it cost effective to sell anything on that site anymore. The day of the good deal on ebay is pretty much gone. Between listing fees and scammers its gone to *****. As far as the way it looks 99% of the general public doesnt give a damn what that site looks like
- joot2112, on 12/20/2007, -0/+5jeez, it's like 6th grade dynamics on a multi-billion dollar level.
- gothicform, on 12/20/2007, -2/+7eBay is absolutely terrible. I had an account with them that I hadn't used for three years. One day someone stole it and listed mobile phones and so on, the only way I found out was because some net vigilantes told me. Being a journalist I ended up talking to them more and finding out what happens at eBay and it seems the company is in a state of denial about the level of fraud. They simply don't act when its reported, which does of course earn them money.
It was never explained either how my password was stolen. As I hadn't logged in for years how could I have entered a fake log in on a fake website? The reason I didn't hear from eBay about it listing those things with my acocunt is because my email server is running spam asssain to dump all eBay junk cons. With this me entering a password by falling for an eBay scam is pretty impossible as they never even reach me to start with. Despite this eBay blamed me... yeah.... right.
I wonder if they have had any employees sell information about accounts in the past? What better than one that hasn't been used for a while so perhaps the owner won't notice?
eBay as a corporation may be doing well, but eBay as a brand is not. It's soiled, considered dishonest and a haven for scoundrels, theives, and pirates (ooooh arrr). The brand awareness in the UK is pretty bad and but for paypal and Skype would be in serious trouble. They need to clean up the auction site or die. - Chirp08, on 12/20/2007, -1/+6On the topic of site design they are rolling out some nice updates, too bad your average auction page looks like your average geocities website. Annoyingly their slick drop menus and "animated" stuff is quirky on every browser I've tried, thats just unacceptable for a site of that size.
Ebay is the myspace of the auction world, if a "facebook" version they are ***** (strict rules, controlled/limited design for auction pages etc.) - mrsteveman1, on 12/20/2007, -0/+5They've expanded plenty. They expanded by becoming an interface for companies to flood the site with crap you can't avoid.
- apathysucks, on 12/20/2007, -0/+5CEO of Ebay or Mitt Romney's campaign crony? Her decision to leave is a pretty good sign of why the site failed.
- JoelBakan01, on 12/20/2007, -0/+4I have been ripped off so many times I finally just gave up. The last straw was when my negative comment got removed from a seller that never sent the item!
- nexah3, on 12/20/2007, -2/+6They should probably shake the 8ball again..
- AriaStar, on 12/20/2007, -0/+4Clearly you haven't used eBay. I've been on eBay since 1998 and have seen it go from a place fun to be with reasonable fees to a place that makes more in fees than the sellers make. To get around this sellers sell things for pennies and jack up "shipping," which isn't (yet) charged fees in an attempt to offset the fees. You're charged to list, for pictures, for Buy-It-Now, for everything, and then charged again if your item sells. And then you get charged to accept payments via Paypal (since most people who buy don't sell much, so don't have money sitting in their account). Once upon a time I made money selling on eBay, enough for it to be worth selling. Now I only list if I feel like paying out the ass in fees. I listed four items this month, and my fees are almost $100 for the $485 my auctions closed at.
That's just from the seller's standpoint.
As a buyer, you've got little recourse if you're ripped off. Paypal (which is the same as eBay now) does jack to protect buyers. I was ripped off three times in one month, once receiving counterfeit currency (it was supposed to be really old stuff). Despite a ***** police report, Paypal said that I received something, therefore didn't qualify for buyer protection. I had a goddamned police report!!
Try calling eBay and you're told to e-mail, but their e-mail service is crappy. To get anything done, you've got to go to eBay itself. When an ex and I broke up and I let him take the account we had and changed it from being in both of our names (not really supposed to do that) to just his, eBay's e-mail rep, meaning I actually got a rare reply, said I had an account before, therefore couldn't open a new one. Despite the fact that people often have multiple accounts and there are measures in place to combine accounts should the holders desire. I am sick of seeing the eBay building at this point. Yeah, I've been there. Several times. They just don't care. And I'm pretty pissed that eBay and Paypal have had a monopoly on the market. Hopefully a good competitor will come along and either take over or force eBay and Paypal to make some changes. - BrittonBK, on 12/20/2007, -0/+4Not to mention fraud is so rampant that I always think twice before selling/buying anything electronic. Granted, it fairly easy to avoid if you are really cautious, but honestly, how cautious is the average e-bay user? ... how computer literate is the average e-bay user?
- knobtwiddler, on 12/20/2007, -0/+3i think everyone knows someone who has been ripped off by ebay/paypal
i certainly have. - GoKings, on 12/20/2007, -0/+3eBay has harped on the fact that we have little options besides eBay. Amazon is a great website, but doesn't have the same deals, nor the same hard to find products. Their customer service is an absolute joke, their payment form is totally outdated, and it has become infested with scammers knowing that eBay does NOTHING about it. It really is a flea market. If you know exactly what you're doing, with a little hope, you can get a great deal. If you don't, you'll end up screwed.
- Zoshchenko, on 12/20/2007, -0/+3eBay was great when it was people selling to people. Once it evolved into storefronts for every person wanting to get rich quick by selling drop-shipped merchandise, it became a fraudulent mess. It's much too easy for scam artists to rip people off and the site now attracts every member of the lunatic fringe in the entire world. I also find it amazing that eBay has been advertising their whole "it's better when you win it" concept on national TV when "buy it now" has become the most common way you see items for sale now on the site. It got too big too fast and it certainly entering its demise. Garage sales are cool. Junky second-hand shops are not.
- Chirp08, on 12/20/2007, -0/+3$5? shipping is hte easiest thing to exploit on ebay, everyone I know who lists on ebay does it. Sure x is only worth $20, but ill charge $10 for shipping, ship it via work (free), and make an extra 10 bucks.
Gets worse when you are shipping bigger/heavier stuff such as car parts. - mrsteveman1, on 12/20/2007, -0/+3That's the cost of doing business, you let it go like this and your brand becomes worthless.
- CodeCobalt, on 12/20/2007, -0/+3eh buy it now can go both ways. If people set up an auction at an average ebay price, but have a normal buy it now price I tend to bid the lowest to get rid of the buy it now option and usually get it for less than the buy it now.
- felchdonkey, on 12/20/2007, -0/+3Yeah, failing to keep up with tech sure has hurt eBay. Life is tough for them now, with Yahoo! Auctions and uBid kicking their ass, you can hardly find anything at all for sale on there now.
Oh, wait, that was in Bizarro World.
The fact is that eBay has reached Microsoft levels when it comes to monopoly of the online auction market, and that's a place where being most popular is even more important than it is for MS. So eBay sucks, where else are you going to go? There's hardly any products on the other sites, or any buyers, either. - briankoenig03, on 12/20/2007, -0/+2This article didn't mention the current lawsuit against them from Tiffany and Co. The $40 million at stake may not be a huge chunk of eBay's revenue, but if the courts rule in favor of Tiffany, it sets a precedent that other oft-counterfeited luxury goods makers such as Coach, Burberry, and Fendi can follow. eBay wouldn't have much choice but to pull all these auctions since it doesn't have a method to verify the validity of every auction.
On a side note, does anybody think that the crappy knockoff Burberry scarf they bought for $30 on eBay is fooling *anybody*? - ariez84, on 12/20/2007, -0/+2Meh, eBay still pretty good if youre a seller. You get more on eBay than on CL. The problem with this is that it will not last once the "buyers" figure out what CL is....and I give it about 2 years because everyone will go to CL to find the stuff for cheap. What really bothers me is Paypal. They have screwed me over 3 times, now that I have enough feedbacks on ebay I will not take paypal anymore, only checks and money orders.
- ariez84, on 12/20/2007, -0/+2Uhh...yeah I hate to see whats youre preference on women if you think that site looks good.
- MtheoryX, on 12/20/2007, -1/+3Yeah, we heard you. Shut up.
- Tobark, on 12/20/2007, -0/+2Odd....I have bought and sold a ton of items on ebay over the years and have nothing but good things to say about the service and the people I dealt with. oh well...to each his own I guess.
- burkay, on 12/20/2007, -0/+2The major problem with eBay right now is that there are some many fake items and so many stupid buyers that all sellers of fake items appear to be powersellers with 99% positive rating. Moreover, eBay knows this, they are well aware of these fake item scammers and they simply do nothing. Practically, eBay is the best place if you want to be tricked, faked and scammed.
- tntgs, on 12/20/2007, -0/+2Hmm, I'm kind of disappointed with eBay. I bought a dozen shares back in January 2004 and 2005 with my part-time earnings. I recently sold them at the advice of my broker, who said that eBay wasn't performing very well. I lost about $200 in all. Why they acquired Skype is beyond me.
- felchdonkey, on 12/20/2007, -0/+2I was working with eBay back before their IPO (they were a client for my agency), and they were plenty freaked out when Yahoo Auctions started. I remember Meg Whitman hammering the point home in meetings that they were a serious threat, even though eBay had 90% of the market at the time.
- sockpuppets, on 12/20/2007, -0/+2It was their own fault. I met with them early on, they were naive and felt they were the "almighty" Yahoo, it seemed. The window of opportunity to create competition closed by the time they came to their senses.
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