85 Comments
- jayteeta, on 08/23/2008, -0/+56Being a Best Buy Employee myself, this could technically happen anywhere at any stores. What a horrible employee.
- satanatnmtedu, on 08/24/2008, -1/+34I live in Las Cruces, and this story is just lame. The same thing could have happened in many stores. The reason it has hit the front page is that the store was Best Buy. Digg has a definite hate for Best Buy.
- Spanq, on 08/24/2008, -0/+23At least the headline was a bit more fair. If this story was on Consumerist (and it probably is), the headline would read, "Best Buy Steals Your Credit Card Information, Kills Your Dog, Rapes Your Mom, Screws You Out of Life Insurance Policy."
- webkami, on 08/24/2008, -2/+22Best Buy
You buy from us, our employees buy from some where else*
* Using your credit card, terms and conditions apply. - folkher, on 08/24/2008, -2/+19This is news? We fired a gal at t-mobile once for taking people's credit card numbers for payments and then calling her mother to give her the credit card numbers, points for stupidity since she used the call center's phone (the one that's recorded for quality and training purposes) to call her mom- Yeah, that call didn't quite rate a high quality score.
- Antz0rz, on 08/24/2008, -3/+13Huh. Ironic considering Best Buy is the one that asks for IDs when you use a credit card.
- supguy, on 08/24/2008, -4/+14"Digg has a hate for bestbuy".... and by "Digg", you mean "The individual users who make up Digg by commenting on stories, etc, etc". So lots of people hate bestbuy (which is what you're saying). Of course they do, Bestbuy is ***** garbage.
- thejokell, on 08/24/2008, -0/+10I worked at Store 421 in Chesapeake, VA for about 5 years (high school and a couple years in college). We had a co-worker who did a similar thing. He worked in the home theater department, and at the time we still had to take card imprints for many transactions. After the customer had left he would write down the card numbers and use them to shop elsewhere.
He was eventually caught and sentenced to 7 years in prison, after he had wracked up over $300,000 in fraudulent charges! Apparently he had been doing it for over a year before he was caught.
The weird thing was that his mother worked at the store too, and worked in my department. It was a very awkward situation when it happened... - Ajajadude, on 08/24/2008, -0/+9I worked for a Toyota dealership where the owner also had a car rental place. One of the kids they put in the car rental place every now and then to cover the counter had been using customer credit card information to call those phone sex hotlines.
This kind of thing can happen anywhere credit cards are used. - MeatyMcBeef, on 08/24/2008, -1/+10Ha figures. I had a Best Buy credit card once, bought a $99.95 DVD recorder(real cheap model), it rang up on the register as 99.95 then on the statement it became the 199.95 model. The store sent me to the customer service number, customer service sent me to the store. No one resolved it. I shop at circuit city now.
- jeffhansen, on 08/24/2008, -0/+8Or when the waiter/waitress takes your card from the table to the order kiosk.
And there are people still paranoid of using a credit card on the net. - DrDustbunny, on 08/24/2008, -0/+8That's why they don't make commission! -_-
- Dan005, on 08/24/2008, -2/+10This is totally not Best Buys fault. Working in retail, this would be super easy to pull off.
- fcrow, on 08/23/2008, -5/+14He's not the only one I've seen others "using" Customer Credit Cards.
- BrandonJM, on 08/24/2008, -0/+7Amen. It could happen anywhere.
- BossKey, on 08/24/2008, -1/+8You never even know what happens when your credit card disappears with a server into the back room at a restaurant.
- santaliqueur, on 08/24/2008, -4/+10Because Best Buy sucks hard.
- Cyberdactyl, on 08/24/2008, -6/+12Someone's employment future looks bright in construction.
- inactive, on 08/24/2008, -2/+7What the hell, Best Buy employees are construction flunkies. Also... generally construction pays better than Best Buy. Also, you need skills to work construction. Best Buy isn't even sales. They are stock boy positions, and they help you find things...
- conquer343, on 08/24/2008, -2/+7Yea im a best buy employee as well...if you work in retail everyone knows how easy it would be to take someones card or number. yea what a douche...
- inactive, on 08/24/2008, -1/+6Agreed, construction DOES take skill. A lot of the people who start off in construction end up making 6 figure salaries by getting top managerial and director positions in many companies.
- CaviMike, on 08/24/2008, -3/+8As much as I dislike Best Buy, this has nothing to do with them.
- BossKey, on 08/24/2008, -0/+4@XeRoX2k2 - that's right, I feel more secure with an online transaction, because in that case it is highly probable that no human ever sees the account information. The only person to even view the order is probably the guy that packs the box, and all he sees is the packing list.
- inactive, on 08/24/2008, -2/+6Hahahaha...
Phone sex, how sad.
Do they not realize that half the women there are over 40 and probably chain smoking fatasses? - identityxcrysis, on 08/24/2008, -0/+4'cos this DOESN'T happen often at all, so it has to be front page news. Slow day?
- inactive, on 08/24/2008, -0/+4Yeah, how many Fry's stores are there? Maybe 5? :)
- XeRoX2k2, on 08/24/2008, -0/+4exactly! a (reparable) banks online transaction server is way more trustworthy than some minimum wage telemarketer
- slyzxx, on 08/24/2008, -0/+4there was a guy who did this at office depot and just got fired and has to pay the customer back all the money
- Eqxy, on 08/24/2008, -2/+5"he customers who were affected were issued new cards and given gift cards to the store."
Were the gift cards given as a refund for the money that was stolen? I would hope not, but that would be quite a best buy move to return the money in a form that could only be spent at best buy. - AyoMotion, on 08/24/2008, -1/+4"Catch me if you can."
- JasonCox, on 08/24/2008, -0/+3I used to work for an ISP; and not only did our billing database store CC info as plain text, but myself, as tech support, had full access to all of our customers CC info on our support system. If people knew how most companies treated their CC info, they'd be scared *****.
- p3ngwin, on 08/24/2008, -0/+3great now i need a new hobby :(
- inactive, on 08/24/2008, -2/+4She. RTFA.
- RoninKengo, on 08/24/2008, -0/+2this could happen at any store... not news.
- habbofresh, on 08/24/2008, -0/+2"I'm sure you'll have no problem finding work in the housekeeping or food service industries"
- inactive, on 08/24/2008, -0/+2Its a chick, and she lives in New Mexico. She'll have a hard time competing for work with all those illegals.
- inactive, on 08/24/2008, -0/+2Naw, you are talking about an industry that saves money by firing the top 10% of their employees. You should be buying from Amazon or NewEgg. Not only do they generally have better prices, but they have a better selection as well.
Oh, and from the arc of the last few years, I bet your cc# is safer as well. - mCanada, on 08/24/2008, -0/+2Maybe it's time we started asking the employees for id.
- cadmiumpaint, on 08/24/2008, -2/+4reading through the comments....there's a lot of best buy employees on digg
- EvilFerret, on 08/24/2008, -0/+2Have to agree. It takes a certain kind of person to do construction, definitely not something anybody can do. Best Buy employees on the other hand are mostly, as previously mentioned...stock people. Construction definitely pays more than Best Buy can offer. Hell even the people who just hold the stop signs to stop traffic tend to start at around $12+/hr.
- MtheoryX, on 08/25/2008, -0/+2Best Buy was never cool.
- riptor666, on 08/25/2008, -0/+1When will people learn that you can't get away with credit card fraud it's very easy to trace.
- Carramrod72, on 08/24/2008, -0/+1happens every day, every where...not remotely news.
- FunkyNuts, on 08/24/2008, -0/+1Until he steals his neighbor's tools from the garage...then he'll just be someone's "bitch" in prison.
Update: Just read the article. It's a GIRL! She really IS a bitch. - kjcdude, on 08/24/2008, -0/+1I'm really lost at what the big deal is?
This happens all the time. It's happened twice int he past 6 months to a corporate card at my work. - Black6x, on 08/24/2008, -0/+1None of the "tips" that they give at the end of the article would have actually stopped this from happening. In this instance, your best bet is to watch your monthly statements like a hawk.
- ilferetl, on 08/24/2008, -0/+1I like how the the tips at the end of the article would not help in ANY way with the situation that actually happened. Shredding your mail and not giving your information over the phone don't stop an employee (at any store/restaurant) from using your information.
- kyhffm, on 08/25/2008, -0/+1your right about that, it is easy to trace, unless you have connections, even though most people dont.
- richw, on 08/25/2008, -0/+1that's why the make millions and millions of dollars right, because everyone hates best buy and no one shops there?
- neod, on 08/24/2008, -0/+1That reminded me of Office Space.
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