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Banknotes: Customer service rankings of BofA, Wachovia
home-line-of-credit.blogspot.c… — The annual survey, released Thursday by J.D. Power and Associates, polled more than 3,000 consumers who had recently obtained a home equity loan or line of credit. On a 1,000-point scale, Bank of America scored the highest with 811. Wachovia, which had been No. 1 for the past two years, scored a close third behind SunTrust Banks Inc., with 807.
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