7 Comments
- michaelinnotts, on 10/10/2007, -0/+2Not only did the blogger tell the world how bad Sprint Airlines is, so did the CEO. Thanks for the info, Mr. Multimillionaire!
- gmarks, on 10/10/2007, -0/+2Really immature for a CEO.
Crappy
Executive
Officer - biotch, on 10/10/2007, -0/+1This is exactly what happened to me with Spirit airlines just a few days ago. Although I didnt get a lovely email like this one, they canceled my flight, wouldnt help me find another flight, wouldnt respond to phone calls and 15 emails. I have yet to get a hold of them! Now I know why. Ill never even THINK of using Spirit ever again.
- mre5765, on 10/10/2007, -0/+1Customers left Orlando in the late afternoon to make an early evening concert. They made daring plans, bet wrong, and lost. They were given vouchers they use the next time there is a concert in Atlanta they want to see.
If the concert was that important they should have taken entire day off from work, and left in the morning or previous evening. And they should have considered driving since Orlando and Atlanta are a reasonable driving distance.
The CEO's remarks were dead on. - theoallardyce, on 10/10/2007, -0/+1Spirits customers are interested in the cheapest ticket they can find, thats it, end of story. Spirit wont loose any business over this and the old adage that all publicity is good publicity is completely true - hell, I didnt even know they existed before I saw this.
- MassiveTaTas, on 10/10/2007, -0/+1I hope this "CEO" understands how damaging his comments are. It is obvious that he could care less about customer satisfaction so why is he in an industry that depends on it? Spirit - the next Peoples Airline.
- anaesthetica, on 10/10/2007, -2/+1CEO, yuo fail it!


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