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3 Comments
- TheTaoOfBill, on 03/11/2009, -1/+4Good to see some private job investment.
- CosmicSurfer, on 03/14/2009, -0/+1What, they need more people to listen in on the wiretaps?
- dtr300, on 03/14/2009, -0/+1AT&T needs to invest in more training for tech support. What they give you now is two tiers of support - the first level is someone with just really basic training who can deal with just really basic problems. The second level costs you min. $99, and it's "Fork out the cash now. No, we can't put it on your bill."
(I got lucky and finally figured out that I had a problem with old Symantec files interfering with my Internet access, and fixed it with the Symantec removal tool. But if I'd had an extra 99 I probably would have wasted it on AT&T tech support or wasted money taking in my computer because of the wrong diagnosis from the "first tier" guy.)



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