406 Comments
- ISmokesDaPot420, on 03/31/2008, -12/+383I call on the power of the internet to refund this man's money.
Go, internets! Go! - LMControl, on 03/31/2008, -15/+209CC is a bunch of douche-bags.... almost as bad as Best Buy. If you haven't followed the story, be sure to read it. CC is now saying the car that they destroyed isn't their problem and referred him to some insurance company, which I'm sure will refuse to pay for some BS reason.
Come on Diggers.... time we flex some muscle again. - MCGrunge1, on 03/31/2008, -2/+160$12k damage, to a Civic. That's damn close to totaled.
- unicronband, on 03/31/2008, -0/+148These guys couldn't install an air freshener without ***** something up.
- ileftfark, on 03/31/2008, -0/+97"flex some muscle"? We have to be the laziest activists on the planet. Our idea of protest is to click on the "digg it" button, with the self-satisfaction of knowing we made a difference.
- radarbeam, on 03/31/2008, -6/+85I don't know what's the standard for labour charges by a dealership in the US but $4845.00 / 51 Hrs = $95/hr!!!. My Toyota dealership charges $60 CAN/hr. I get a feeling you're getting hosed on the # of hrs of labour as well. I also find hard to believe that there's $6000 worth of damaged parts in there. I think you're getting hosed by both CC and the dealership.
I'd suggest you get a second opinion from another honda dealership. Since you're not too far from both NJ and CT why not see which one has the lower sale taxes and have your car fixed there.
Good luck - fireboyjinx, on 03/31/2008, -6/+81How am I not surprised....I've never had good service from them...they Should start calling them "Short-Circuit City"
- ScienceDoc, on 03/31/2008, -5/+76People still go to Circuit City? Weird.
- joeanon, on 03/31/2008, -30/+90The car isn't even worth that much more than 12,000 since you drove it off the lot.
How could CC possibly do that much damage. Clearly this guy is trumping up the charge with a WAY OVER THE TOP bill and now trying to use digg to get media attention.
Get a real quote from a real mechanic... and notice their wage it shouldn't be over 80 dollars an hour.
I can't see how anyone would fall for 12k in damages from a radio install. That car is only worth 14-26k. It's just not logically possible to do that much damage.
I watched the video.. and this guy is a whiner. He is talking about his family was at risk and his clients.. total BS. Look man.. there was no smoke, nor fire.. your fire claim is *****.
Cars have been installed like that with spliced wires for decades without problems. What to you think electric tape is made for ? Taping electrons together ?
It's a ***** job, but it's nothing amazingly bad to the point that it would cost even close to 12k to fix.
Maybe this guy is 'friends' with someone at the repair shop or such, but why not just re-splice the proper adapters and speaker cable extensions and then install the speakers correctly.
Re-doing everything is just retarded. Well done splices are not fire hazards. How do you think your home appliances are hooked up. Are they soldier together or using special crimped connectors... NOOO. They use simple screw connectors and that's much higher wattage than anything in your car.
Any fool could fix the wiring for next to nothing. I can't see much of the other claims being truly legit. It's a 2007 so it's not really a new car. While some of the damage is irreversible it;s hidden as he said he had no idea. It's not wrong to mod a car sometimes when trying to install equipment. Certainly these guys did a horrible job, and CC gave him back his money.
He may sue, but claiming 12k is ridiculous and will just raise the prices for everyone else so this guy can MAKE MONEY off his misfortune. Well you should be reimibursed for the damages, but you shouldn't profit from this and clearly that's what he is trying to do.
Shop around and you can probably BUY that car with under 5k miles for 12k. Maybe you can claim CC spilled coffee on your crotch while installing the radio as well and you slipped in the wet spot and now your disabled.
Why not go all the way man.
- BoneheadFarker, on 03/31/2008, -0/+50You could always call them ¢ircuit ¢ity...
- SkippyDoorknob, on 03/31/2008, -0/+47Too bad they don't have an "S" in their name, then we could replace it with "$". That would really show them!
- astrotrain, on 03/31/2008, -2/+35I am Hans and I am Franz... and we're here to Digg **CLAPP** YOU UP!.
- chanop, on 03/31/2008, -3/+34Diggers have muscles?
- inactive, on 03/31/2008, -1/+31Its the best place to go if you'd like an entire store to yourself :)
- chrissku, on 03/31/2008, -2/+31That's what you get when you let a high school kid making $6.00 an hr. install expensive electronics into a $20,000 car.
- Andytom, on 03/31/2008, -0/+26Did you read the article they melted the air con pipes to fit the unit rather than assemble it properly.
- Pete0430, on 03/31/2008, -1/+26As sad as it is to see, many times, the people who work in the bays don't have any kind of certification. That wasn't even a clean splicing job either... piss poor effort Circuit City
- boshaus, on 03/31/2008, -9/+33flex muscles like ya'll did to get ron paul elected.. oh wait.
- GThrift, on 03/31/2008, -0/+23If it were me I would have CC's insurance company replace the car. The $12k in repairs are now associated with the car and absolutely destroys the resale value of the car.
- CJMac, on 03/31/2008, -0/+22I've done my part, I digged you up. Now my conscience is clean
- santaliqueur, on 03/31/2008, -0/+22I always liked "Circuit *****".
- Nth3nSum, on 03/31/2008, -0/+22They note every scratch because they don't want to be blamed later for something you didn't notice.
- Flytrap7, on 03/31/2008, -0/+21Check the address of the dealership on the bill's letterhead.
$95 an hour is pretty good for Long Island. Most of the dealerships out here are above $100 an hour - NYankee2003, on 03/31/2008, -1/+21anyone else notice that 44.0 plus 5.0 hours is a total of 49.0 hours, not 51???
- digitalunit, on 03/31/2008, -9/+29^^^ Circuit City Manager
- elfprince13, on 03/31/2008, -2/+20flex your thumb and look carefully
- thedogfatherx, on 03/31/2008, -0/+17It is circuit city's problem but theres a ***** reason they have insurance and thats exactly what they said. It's in their insurance companies hands. Thats what insurance is for. Bottom line, he will get it fixed or the problem resolved. They ***** up his car now they need to fix it somehow.
- Spuy767, on 03/31/2008, -0/+17In order to bring the car bac to its original condition. I don't know about a Civic, but in the Last buick i worked on, there was over 900 feet of wire in the main wiring harness. That bastard cost several grand to replace, because almost the entire car had to be taken apart to install it.
- Cerialthriller, on 03/31/2008, -0/+16well it says in the estimate somethign was shorted, which in a car takes a very long time to remove the old wiring systems and put new ones. I had an alarm that short circuited in a 96 grand cherokee and it went off randomly all the time and the estimate came to $8500 and my insurance company totalled it
- gameforge, on 03/31/2008, -3/+19Do you realize that if you built a Honda Civic purely from certified parts, it would cost you more than a Bentley?
I mean, well past $100,000. - radarbeam, on 03/31/2008, -3/+18Yep find another dealer......
http://www.dealerrater.com/dealer/North-Shore-Hond ... - PhoebusApollo, on 03/31/2008, -0/+15This is why there is insurance, I don't see how refering him to the insurance company is bad, the whole reason CC has insurance is for situations like this.
- bigdoof, on 03/31/2008, -0/+14Liability waivers mean absolutely nothing in the face of gross negligence. Though proving such a case is another matter entirely...
- trshtehdsh, on 03/31/2008, -1/+15It's not that they aren't refunding his money- he probably paid a couple hundred for the "navigation system" and probably another couple hundred for the installation- i'm sure all in all it was less than $1000 for both. It's the damage they CAUSED that is making up that $12 grand, they cut wires and panels and fused things together, ultimating destroying the integrity of the electrical and heating systems... giving him back his money would be like refunding the $4 someone pays for ground beef, and not covering the thousands of dollars of medical bills from e. coli poisoning (yea, that was a stretch, but you get my point)
- erohen, on 03/31/2008, -1/+14Circuit City did the same ***** to me a couple of years back. I went in to get new speakers put into my trailblazer, and they ended up frying my factory head unit. then I had to go back and forth with them for a month before I could get any kind of resolution. They said that they would give me one of their low end head units. and when I asked for a mid grade head unit with the XM tuner (which I had in my factory unit) they said that could not be done (about $500 retail cost). So instead they pawned me off on their insurance and they ended up cutting me a check for $1100, the cost to replace my factory head unit.
HAVEN'T BEEN BACK TO CIRCUIT CITY SINCE - falstaff, on 03/31/2008, -0/+13The nav unit should be around $1000. It ends up costing this guy $13k or more (system + install + repair).
All in all, that sounds like about the right markup for CC. - fogster, on 03/31/2008, -0/+12Shoddy workmanship aside, how did they scratch his windshield and sunroof while installing a radio? That takes skill.
- mrand01, on 03/31/2008, -0/+12I have an AVIC-Z1, installed it myself in a Scion tC...took all weekend, it's a very tough install. I would NEVER trust CC to do something like this...
- cawpin, on 03/31/2008, -0/+12After that wiring job they shouldn't push their luck. If it was me I'd be doing the same thing, only probably louder.
- sasso, on 03/31/2008, -1/+13imagine that, a dealership excessively overcharging for repairs! this guy is getting screwed from both ends.
- FredFredrickson, on 03/31/2008, -2/+13Is it really that hard to just look at a god damned map?
- Guitarist970, on 03/31/2008, -0/+11Wow....thats just disgraceful. I worked for Circuit City for about 4 years and I really hope this kind of piss poor workmanship was never preformed in our road shop. Good luck dealing with corporate, my best advice to you is whenever the conversation with the representative stalls immediately ask to talk to their supervisor. Don't get angry, don't yell, just politely thank them for their help and ask to speak with their supervisor. Thats the best way to get a response, just keep moving up the corporate chain till you get someone who can actually do something for you.
- mrferg, on 03/31/2008, -0/+11Let's boycott Circuit City and break all merchandise we ever got from them in half! That'll show em!
- fluxion, on 03/31/2008, -0/+11i dont see why this guy should be forced to drive around looking for a bargain on parts/labor. it's a new car so he took it to his dealership, nothing wrong with that since the car is still probably well under warranty.
if circuit city is willing to talk but prefers another estimate that's understandable, but it's in their court now. - Spanq, on 03/31/2008, -1/+12Okay, so you take it to one ***** place that does a ***** job, then take it to another ***** place that gives you a ***** repair quote. I think you should just buy a bike.
- nickj6282, on 03/31/2008, -0/+10I think Circuit City's PR problems started long before this article went up.
- ileftfark, on 03/31/2008, -0/+10In the US, especially in NY, $95/hr is not unusual. I live in a low-cost-of-living area in PA (we get a lot of people who work in NY/NJ for the cash, and live here cause its cheap), and I still pay like $75/hr at my local Meineke shop. ***** is ridiculous.
- SinisterDexter, on 03/31/2008, -0/+10When you bring a car in to get an estimate for repairs they note everything. I had someone drop an open umbrella on my hood causing a 9 inch scratch, when I brought it in to get an estimate they noted EVERY scratch on my car even in areas that they weren't planning on doing work.
- lintmonkey, on 03/31/2008, -2/+11Oh, quit your whining. The windows still work if you're a little too hot, right?
/sarcasm -
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