197 Comments
- bdsams, on 07/11/2008, -9/+216"hello I am a pc....wait where is mac? This was supposed to be a teleconfernce?"
- oobi, on 07/11/2008, -6/+98iPhail!
- melophobia07, on 07/11/2008, -1/+74Honestly, apple has had 6 months to prepare for this volume of activations. I have had an iBrick since 11:00 today and I just have to keep waiting... Thanks apple.
- smcgrath, on 07/11/2008, -2/+72Bad news is, if you put 2.0 on your standard iPhone, this outage will effect you too. Meaning, if you haven't updated your phone yet, wait. Mine is now stuck in locked down mode until I can connect to the servers to re-activate.
- CDWMobile, on 07/11/2008, -4/+70Haha.. They did instore activation so people couldn't crack it.. Let the cracking begin..
- bsonline, on 07/11/2008, -6/+63I've been running 2.0 since yesterday - like any true digger should be doing.
- inactive, on 07/11/2008, -3/+51I assume they still required you to sign the contract for a phone that does not work?
- alphadog, on 07/11/2008, -4/+47Who is the dumb ass that thought that it was ok to bring
up MobileMe and the new iphone within a 24 hour period.
His/her ass should be fired.
What is Apple going to do to compensate everyone for all of this?
Apple is no longer a small company, they should have been prepared for this.
It is starting to look like how things went for the original release.
As someone famous once said: Those that do not learn from history are destined
to repeat it. How true is that? - louse101, on 07/11/2008, -0/+41Same thing happened in the UK: http://digg.com/apple/Apple_can_t_activate_UK_iPho ...
I sincerely hope no-one is surprised. While this is likely to be spun by Apple as a "demonstration of the extraordinary demand for iPhone 3G," it's also a demonstration of the extraordinary inability to ensure more than adequate infrastructure is in place. It's hardly a surprise that demand was going to be huge, so put in place the number of servers and resources you estimate you'll need based on last time, then add another 20%.
Whatever you think of Apple, it's not a stupid company, and when a home games console can number crunch for protein folding research at near-supercomputer level, putting enough Xeons in place to process a signing up process shouldn't be seen as an impossible challenge. - hamobu, on 07/11/2008, -12/+50But, but, but......Apple stuff "just works"!
- Ottawaman, on 07/11/2008, -1/+31Apple iPhone feedback link
"Use the form below to send us your comments."
Unhappy with the launch? Let Apple know.
http://www.apple.com/feedback/iphone.html - samard2002, on 07/11/2008, -1/+28That Mac vs PC ad where the PC is still in the box because of the stuff you have to do before using it: suddenly that ain't so funny. Or it's funny on a whole new level.
- digichris, on 07/11/2008, -0/+24cracking has been done already, last night.
- orlyfactor, on 07/11/2008, -2/+24Don't take out your iBrick frustration on the spelling-challenged PC. He's still running spell check.
- drumboy206, on 07/11/2008, -0/+22Yes, yes they do.
- SkippyDoorknob, on 07/11/2008, -2/+23Can you hear me now?
- smcgrath, on 07/11/2008, -0/+19Apple servers are to blame right now.
- joshuajudd, on 07/11/2008, -8/+26Duh.
it's an annoying but temporary inconvenience. it's not like they're perma-bricks. - cardinalfox, on 07/11/2008, -0/+17Got to the Apple store this morning with less than 40 people ahead of me. Waited over 4 hours as Apple employees assured us all we were leaving with activated phones. 2 hours later I walked out with two iPhones and no phone. I have never been disappointed with Apple before but today I am pissed and sleep deprived!
- inactive, on 07/11/2008, -0/+16Wow, I am surprised it is still messed up this late in the day. I expected some glitches, but this is a full on meltdown.
- phoomp, on 07/11/2008, -0/+16Lessons in how *not* to launch a high exposure product ... while you're conducting an ad campaign criticizing your competition of being buggy and crashing ...
- vasireddy, on 07/11/2008, -2/+17uh! I don't think you got it, You already signed a 2yr contract before coming out of the store, even if your iphone is not activated. So nothing has changed.
They used in-store activation to stop people from using iPhone with other service providers and NOT to stop cracking. You can go ahead and crack your iPhone 2.0 after signing the contract, they wouldn't mind. - user500, on 07/11/2008, -4/+17What is Apple going to do to compensate everyone for all of this?
let you idiots wait in line next year for the G5 - Stark, on 07/11/2008, -0/+13you mean...
1. iTunes 7.7 update
2. iPhone 2.0 update for existing phones
3. MobileMe upgrade
4. Launch new iPhone 3g
and my personal conspiracy theory
5. Do it the day after FISA passes and every hacker is out to take down ATT
Not a good day for someone at Apple/Att - jonnyboy88, on 07/11/2008, -1/+14Think McFly, think!
- 343Guilty5park, on 07/11/2008, -1/+14So are these activations handled by the AT&T or Apple servers? I am just curious; neither really has an excuse, but it would be significantly more disappointing if Apple was the one who completely underestimated the demand FOR THEIR OWN PRODUCT on launch day. If it is AT&T, the service quality is on par with every other service they offer.
- MavRevMatt, on 07/11/2008, -1/+13How could Apple not be prepared for this? They've had forever to figure this out. WTF?
- cbergstrom, on 07/11/2008, -0/+12Sort of.. they were doing in-store activation because AT&T is subsidizing $200 of the cost and thus requiring activation in-store so you didn't just unlock it or sell it, etc, cause they would just lose that money.
(EDIT: what vasireddy said :P) - MadKennyP, on 07/11/2008, -3/+14Because the Blackberry service has never experienced an outage.
- Dweezilkid, on 07/11/2008, -2/+13I left AT&T disappointed when I was told they only got 20 of the 16 gig models (I was #82 in line). Call it schadenfreude, but I'm kinda glad I walked.
- OrderedChaos, on 07/11/2008, -2/+12http://www.9to5mac.com/try_this_fix
This will let you restore the phone. I was in the same situation. - orlyfactor, on 07/11/2008, -1/+11Blame BOTH of them for not doing proper load testing. How long have they had to prepare for this, knowing every fanboy and his grandmother would be out getting one?
- incandescent, on 07/11/2008, -1/+11You appear to believe iPhones are only being sold in the US.
- kmotiv1, on 07/11/2008, -2/+11I am so glad that I got the software yesterday! hahahaha
- gcnaddict, on 07/11/2008, -0/+9I figured I wouldn't be the only one to uniquely come up with that word in my own head.
- pixelhandler, on 07/11/2008, -2/+11my mac is not accessing iTunes store, iTunes will not connect to finish my update to 2.0 software for old iPhone ; now I have no phone in OC California.
- subliminalurge, on 07/11/2008, -1/+9I'm glad I went ahead and updated yesterday from the link that leaked out. Finished updating both phones at around 1 am last night with no problems.
- PhillyMJS, on 07/11/2008, -0/+8You're still not leaving the store without signing an AT&T contract, so it doesn't really matter where you activate the thing. AT&T is still getting their pound of flesh.
- TomKarpik, on 07/11/2008, -3/+11Then maybe you should have picked a better time to change phones?
- Chahrlie5, on 07/11/2008, -7/+15iFail
- MacParrot, on 07/11/2008, -0/+8schadenfreude SHOD-n-froy-duh, noun:
A malicious satisfaction obtained from the misfortunes of others.
Google is (and may be your only) your friend banmaster - yossarian24, on 07/11/2008, -0/+7I've been trouble shooting my bricked iPhone for like two hours, good thing I saw this on digg or I would have been at it all day
- incandescent, on 07/11/2008, -0/+7Been trying to activate my UK O2 iPhone for the last two hours with no success. It's Apple.
- drewfer, on 07/11/2008, -1/+8I waited in line and was told if it took over a minute and a half to activate, they stopped it and asked that you do it at home. So now I have an iPhone sitting next to me that does nothing. That is until iTunes works again.
- p51d007, on 07/11/2008, -1/+8Am I the only one that is tired of the iPhone hype?
It's a frickin' cell phone. - se1zure, on 07/11/2008, -4/+11Compensate you for what? Having to wait to activate your phone? THey told you at the store they couldn't activate it, so if it was a big deal you should have bought another phone.
- inactive, on 07/11/2008, -2/+8Apple and Att iphone restriction plan fell through, EPIC FAIL
- sneakerelph, on 07/11/2008, -1/+7Schadenfraude:
Is some sort of Nazi word for happiness at the misfortune of others.
Happiness at the misfortune of others? That is German. - wedges, on 07/11/2008, -1/+7great! i'm loving my really beautiful $600 paper weight!
seriously though, this is unacceptable. I'm on a shoot today, out of the office, and if I can't stay connected then I can't ***** do my job. thanks! - LoudMusic, on 07/11/2008, -0/+6That's not something you should advertise about yourself.
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