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- Wargalas, on 08/14/2008, -4/+29Hey, I got an idea, how about they test this ***** out before they use the public as a grand beta test? People pay a LOT of money for these phones, and they should work right out of the box. Period.
- aristotle0dude, on 08/14/2008, -4/+19This guy Richard Windsor is the same guy who a year ago falsely claimed that iPhone and iPod Touch screens were wearing out and used a chemical for the touch functionality. He was wrong then and I believe he is wrong again.
http://digitaldaily.allthingsd.com/20070810/iphone ...
He is basing his claims concerning the chipset on nothing solid.
I predict that the problems will go away from a combination of providers like AT&T fixing their towers and a firmware update that changes how the handoff from 3G to 2G occurs during a call. - eon42, on 08/14/2008, -4/+17that is, unless the problem doesnt lie with the firmware, but the 3g chip instead. then it would require a replacement, and a lot of people would be screwed
- mark076h, on 08/14/2008, -4/+17I would still put my money down that the problem is just ***** 3G coverage from AT&T
- arrow85, on 08/14/2008, -1/+13I think like most cellphones a software fix will do it. I think i was reading that they bought the same chip that resides in the widely accepted working samsun phones. So they did not pick some random chip. So i think a fix from software sounds plausable. I however will not rule out the needs to recall them or work out some sort of solution. And they ar producing these bad boys at something like half a million a week. that is alot handsets to eat by foxxconn.
- inactive, on 08/14/2008, -10/+22The people experiencing connection problems seem to be relatively low and I personally think it's being blown out of proportion. I've had phones in the past that didn't have good reception and it was always due to (a) the area I lived and (b) my service provider. For example, I lived in San Francisco for two years and my Sprint phone was just fine, but then I moved to Oakland and my reception on that same phone was *****. I moved to AT&T and bought a different phone and my reception went through the roof.
And furthermore, you have to watch any kind of data that comes from analysts like Richard Windsor at firms like Nomura Securities. These guys are playing the stock market so that they can buy low and sell high.
Via John Gruber:
"The 3G networking glitches may well be real, but it’s worth pointing out that Richard Windsor is the same jackass who issued a report a year ago about the supposedly faulty “film” on the iPhone touchscreen, when in fact there was no such film." - ferrariman60, on 08/15/2008, -2/+14Wrong, this is apple, they'll deny it's happening.
- namelessXsilent, on 08/14/2008, -0/+9i live in NYC where the 3G coverage should be perfect and i barely get 3G. Indoors, at work and home or anyplace i go into, i have ZERO 3G service, and when im outside it shuffles between 3G and EDGE
- AvidPreatorian, on 08/14/2008, -4/+13jealousy, it's a *****..
- BKpimp, on 08/14/2008, -9/+17A small percentage of iPhone 3G users my ass
- lsumed, on 08/14/2008, -7/+15My iPhone has been working and sounding fine.
- artfuldodga, on 08/15/2008, -2/+9software to fix a problem that some phones have? aren't all phones wired the same... hows that work apple?
- jaydj, on 08/14/2008, -1/+8From Australia
http://www.theage.com.au/news/articles/iphone-3g-w ...
"Some users said they performed side-by-side tests and found that the iPhone had connectivity problems in locations where 3G phones from other manufacturers did not. The reports were made by users who said they lived in Australia, United States, Canada, Japan, Britain and other countries."
Not just AT&T. - Niz1, on 08/14/2008, -2/+9How can software make 3G reception better, only way is to fool the user! just put fake extra bars on and slap a 3G symbol on there as long as people believe it, its all good.
- inactive, on 08/14/2008, -3/+9Or so they claim...
- toetagger, on 08/15/2008, -1/+6I recall reading somewhere that at&t added 3G to their EDGE towers. Problem is, 3G towers need to be closer together than EDGE towers do. So, they need more towers in between. I don't know if this is true, so take it with a grain of salt. If someone can confirm or dispute this, please provide a link instead of just digging it down.
- 11oops, on 08/15/2008, -2/+6And mine hasn't. What's your point -- that you are representative of all iPhone owners?
- inactive, on 08/14/2008, -1/+5Uhm... You don't understand enough about how these things work. The software could be highly inefficient or misuse the chip or clock it too low. There are a lot of possible problems with the software.
- JohnnyDIGGme, on 08/15/2008, -3/+7My 3G works great. I have ZERO issues.
However, if I traded Apple stock, and had the ability and "perceived" credibility to start spreading this type of information, I'd probably do the same thing.
- nakile, on 08/15/2008, -2/+5I think it's just AT&T. I've seen very very few reports of 3G problems overseas. I think AT&T might have hurried their 3G rollout in some cities and switched it online when it wasn't really ready yet.
- ferrariman60, on 08/15/2008, -2/+5Of course, in any case, it seems the iPhone 3G was released before it was done. Same with Mobileme, that's for sure. Apple really seems to have blown this launch.
- Lancelot9201, on 08/15/2008, -0/+3I'll believe it when I see it.. If it's the 3G chipset that's the problem I would think that a firmware update would be in order, not a software update. Plus, can they even perform a stand alone chip firmware update remotely.??
- morphie, on 08/15/2008, -0/+3For those who think AT&T is the problem: the problem is world wide. :)
- deadmoo, on 08/15/2008, -0/+3It is not the ARM the they are talking about here. That is the CPU. They are talking about the 3G chip, which is a separate processor with its own separate firmware as far as I understand. Most modern cell phones have 2, 3, or more separate processors with separate firmware for each.
- jakatak, on 08/15/2008, -1/+4it's weird. I haven't really tested my 3g speed much. I am always around a wifi network so my iPhone runs on that.
- mclewell, on 08/15/2008, -0/+3Who ever wrote this article does not know AT&T's 3G network operates.
"Apple programmed the Infineon chip to demand a more powerful 3G signal than the iPhone really requires."
Technically AT&T would have to program the chipset because Apple would not have the technical know-how, and there would be no way AT&T engineers would let this happen. It could potentiality bring down the entire network. - habbofresh, on 08/15/2008, -1/+4Software fix for radio signal? Kiss goodbye to what's left of your battery life.
- TwistedSilver, on 08/15/2008, -0/+3well then maybe, just maybe Apple might up the speed just a tad to make things a bit more snappier.
- Tenoq, on 08/15/2008, -0/+2I believe Nokia already does that. Side-by-side tests between the N95 and the iPhone indicate although they read the same signal strength in -dB, the Nokia consistently displayed a stronger signal in terms of 'bars'.
- aristotle0dude, on 08/15/2008, -0/+2I believe you are mixing up two different things. Richard Windsor was the guy who started the rumour that it was an 3G chipset issue. Of course some people are having issues. I even had slow data issues today here in Canada but they seemed to start around 5pm which is when people are leaving work and when early unlimited calls evenings start with Fido for those who paid for the option. My reception appeared to be fine but my data rates seemed to fluctuate to below 2G from 5pm until 7:30pm PST. After that period of time, I was getting 2.5Mbps at home and 1.5 Mbps in the car on the highway.
I believe that people in the states and elsewhere are suffering from a handoff software issue combined with either an overloaded or misconfigured set of 3G towers. It was not long ago that AT&T started rolling out 3G in the states.
My data issuesdo not seem to be hardware related if I remain stationary at home and my data rates vary from 0.08Mbps after 5pm to 2.55Mbps after 7:30pm. - 11oops, on 08/15/2008, -1/+3My 3G works like *****. Come to think of it, I have seen ZERO 3G coverage -- despite the fact that I live in city that is supposedly entirely covered.
However, I believe it to be an AT&T issue, but time shall tell. - speakafreaka, on 08/15/2008, -2/+4/Hands over ears/
*NA NA NA NA NA*
/Hands over ears/ - Nightfall, on 08/15/2008, -0/+2Nextel already tried that with some of their phones. Didn't work well for them. ;)
Seriously, I remember firmware updating my nextel phones about 3 years ago, and one of the firmware upgrades supposedly fixed reception issues. It just made 2 bars look like 4. If your phone dropped to 2 bars, then odds are you lost the call. It was crazy. - inactive, on 08/14/2008, -1/+3Well, That's somewhat obvious - I'm guessing it was a software related problem since they say it will be fixed by software update. Maybe they clocked the chip too low..?
- TwistedSilver, on 08/14/2008, -3/+5then be prepared for a massive recall
- aristotle0dude, on 08/15/2008, -0/+2Windsor is a liar. He is the guy that said the touch screens were failing on the iPhone a year ago because of a chemical wearing out but there is no such chemical used in the touch screens.
I believe that this is a combination of a capacity and/or configuration issue with AT&T towers and a possible bug with the hand off algorithm used to transition between 3G and 2G. - toetagger, on 08/15/2008, -1/+3Jobs is slave driving the employees. They are going to retaliate by letting ***** slip through.
- inactive, on 08/15/2008, -1/+3meson2k: You can clock certain other kinds of chips... I've worked with embedded devices before and you clock ARMs way more than you clock x86 processors which makes your argument stupid... Of course, they probably can't clock the chip itself - that's just the best i could come up with.
- Tenoq, on 08/15/2008, -0/+2Works fine here. What did you do to yours?
- Tenoq, on 08/15/2008, -0/+2Why? Microsoft makes billions selling us beta software. What other company wouldn't want to be like them? :p
- Nothlit, on 08/15/2008, -0/+2I live in an area of suburban Boston that is supposed to have full 3G coverage, yet my phone barely gets a 3G signal at my apartment. However, it gets just enough signal that it won't switch to EDGE by itself, resulting in dropped calls when that tenuous 3G signal briefly fades away.
Lately, I've even noticed that the phone sometimes claims "No Service" when it can't find 3G, rather than falling back to EDGE automatically. If I go into the settings and turn off 3G, then it finds EDGE connectivity just fine, so something is very wrong with the phone. - 11oops, on 08/15/2008, -0/+2My house is 1/3 mile away from an AT&T tower. Am I supposed to have to stand under it to get what was promised and advertised and what I am paying extra for each month?
- Tenoq, on 08/15/2008, -0/+2Other side-by-side tests in Australia indicate the signal strength on the iPhone 3G was often higher than the Nokia N95 on the same network - but the iPhone doesn't rate it's connection strength as highly as the N95. As the article seems to suggest, the problem isn't the strength of the signal, it's what Apple considers a strong signal. Make -95dB = 4 bars instead of 2 (like a Nokia) and everyone will be happy again. :p
- embraceware, on 08/15/2008, -0/+2They just covered this on CNN this morning. They said it was a chip problem which will be fixed via a software update sometime next week. CNN got that info from Apple.
- sbbrian805, on 08/15/2008, -2/+3Iaristotle0dude should provide a link to Richard Windsor's false claim. No a link to someone else that is bashing his claim...
The dead spots are caused by a hardware issue not a software issue. It's the film or "digitizer board" behind the screen that is failing and has failed on my phone.
Here is a link to the film or "digitizer board": http://www.gethightech.com/Merchant2/merchant.mvc? ...
Here is a link to other people with the same problem:
http://www.fixya.com/support/t191484-iphone_touch_ ... - aristotle0dude, on 08/15/2008, -0/+1Yeah, and my problems occur mainly when people are leaving work starting at 5pm and ending after 6pm which is rush hour.
It's a worldwide problem know as network congestion. I recall similar problems with Cable internet during peak times until they built out and segmented the network a little more rather than having a lot of customers on one node.
These providers did not think that people would be actually "using" their 3G capability quite so much. There are some places that have problems all the time, other places where it only occurs during peak hours and yet other places where there appears to be no problems at all. - Wargalas, on 08/15/2008, -0/+1Actually, I didn't. I don't get caught up in hype. I bought an Instinct because of the high prices of AT&T's plans, and I haven't been happier.
- CamperBob, on 08/14/2008, -5/+6Yeah, right. I had an electrical fire in my laundry room last weekend, but as it turned out, I just needed a software update.
- Lancelot9201, on 08/15/2008, -0/+1I had the same thing happen but I performed a firmware update. Maybe I should have performed a software update. Does that mean the fire was my fault.??
- gwolf, on 08/15/2008, -0/+1I move ten miles and the reception goes from fine to ***** (Denver). Point is this product was not properly tested and wasn't ready for a general release. When your phone doesn't work and your well within the advertised coverage area then it's broken.
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