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292 Comments
- adisor19, on 06/27/2008, -3/+201***** YOU ROGERS ! These plans are PURE CONSUMER RAPE. We are getting royally screwed up here in Canada thanks to our pathetic government/CRTC that allowed them to buy Microcell/Fido in 2004 and thus become a GSM MONOPOLY.
Argh !!!!
Adi - Arkanok, on 06/27/2008, -1/+109Rogers, I thank you, with all my heart, for ***** us Canadians. Your blatent disregard for pleasing your customers covers me in a blanket of warm fuzziness. /end sarcasm.
No but really, ***** you Rogers. - DivisibleByZero, on 06/28/2008, -8/+73"Total of signatures: 3,576 of 10,000"
So is there some law in Canada that makes 10,000 signatures the magic number at which companies give in to peoples' demands? - bujinkage, on 06/27/2008, -3/+58I cannot believe you are even trying to sell those plan. You should be ashamed of you Rogers...
- daridave, on 06/27/2008, -4/+56Way to ruin a dream. The iPhone could have revitalized the country's cell phone business, but NO, they're jacking up the prices like retards. Instead of f*cking up their costumers, they could let go of those 3 moron teenagers redheads they use in their ads, they'd save money and look less stupid. Switching carrier next month ...
- danielmad, on 06/28/2008, -0/+3610000 is the required number of signature needed for review by the consumer board. Anything less and they're lot even going to bother looking at it.
- WilliamAdama, on 06/28/2008, -1/+35Dear Rogers,
All of your prices for all of your services are very expensive compared to American competitors and others around the world. I have put up with this though and subscribed to them until recently.
After reading about your iphone data rate plans, my family has decided that rogers is not the wireless provider for us. Because we do not like you raping us with high prices, we have also decided to cancel our rogers home internet plan. We are not a fan of bandwidth capping and will be moving to an ISP that does not have a monthly bandwidth cap. Last month we canceled our subscription to rogers home phone, we didn't like paying $30/month for a home phone service that came with 3 features. We switched to voipgo and now pay $12/month for 18 features and unlimited North American calling. We know that rogers home phone is a form of voip, we don't know why you charge so much when competing voip services offer far more features and options for a way better price.
Your customer service is poor and your price rates are poorer. Your company disgraces all of us Canadians by thinking that we would let you take advantage of us with your ridiculous price plans on all of your services. My family and I will now go out of our way to ensure that all of our neighbours, friends, and everyone around us will also not subscribe to any of your services.
I hope that for the sake of your company, you come to your senses and lower all of your data rate plans and remove silly things like internet bandwidth capping. It would be best to lower your prices all around on every service. No one in their right mind would pay for your services anymore, hence why we're canceling all of your services. If you want to gain us back, talk to us when you've significantly lowered your prices and increased your services value.
Also, please stop sending us fliers in the mail. It is bad for the environment to cut down trees and turn them into rogers fliers. No one I know ever reads them or uses them, they end up in the recycling bin. Is your business run by monkey's?
Sincerely,
Sent to:
Ted Rogers trogers@rci.rogers.com
J Innes (VP) jinnes@rci.rogers.com
and Jane Haitsma jhaitsma@rci.rogers.com
We all should send them an email,
https://your.rogers.com/contact/contactus_main.asp - Odiwan, on 06/28/2008, -0/+32I work at a software company in Canada and there were about 6 people (geeks, including myself) that were waiting to get an iPhone 3G from Rogers or Fido. Guess what? 5 out of the 5 geeks I talked to decided the conditions of the plans were too restrictive, and will NOT get the iPhone 3G from Rogers/Fido.
Why? We all expected it to cost about $60, plus perhaps the $6.95 network fee. What we didn't expect was to have to pay an additional $15 for Caller ID, which we all love, and furthermore, be limited to a paltry 400MB of data per month. Either one of those two problems alone, would have been dissapointing, but I think sales would have been made anyway, we could live without Caller ID, or perhaps with the data limit. But with Caller ID that's over $100 US A MONTH over 3 years, and don't you dare download too many apps from the App Store or buy too many iTunes albums or dare to watch Youtube videos.
You get the picture? At $60 a month (plus network fees and taxes), with Caller ID included, OR with unlimited data, I think all 5 would have went for it. But the combo of both these two "issues" together makes it a no-go. - rebotfc, on 06/27/2008, -2/+32***** you Rogers, and ***** you Frank Luntz too
- DeadSkinMask, on 06/28/2008, -2/+28***** Ted Rogers...***** him in his stupid ass.
- inactive, on 06/28/2008, -2/+27Im not Canadian but I can really appreciate how they stand up and shout at thier businesses, employers and government when things aren't going there way. we should all take a page from this
- adelemcalear, on 06/28/2008, -1/+25Until mobile data rates become affordable in Canada, we will be a backwater for mobile application development and devices. Mobile data is the infrastructure on which thousands of jobs and innovation is built. But sadly, not here in Canada thanks in no small part to the greed of Rogers. I await the new cellular carrier competition in 2009. Just think of the opportunities that Canadians will miss in that time. It makes me sad.
- rperran, on 06/28/2008, -1/+24The whole industry in Canada is shameful.
There was actually ten minutes of hope with first incorrect "leaked" rate plans.
This just makes it all that much worse.
Is this part of the cultural heritage of being Canadian to be continually maligned by our corporate leaders?
If it's not the Canadian banks with the worlds highest user fees, it's the oil companies charging us a 1/3 more then a gallon would even south of the border.
Rogers, shame on you. You already own everything. - deevay, on 06/28/2008, -3/+26http://www.*****.com/
SIGN!!! WE CAN MAKE A DIFFERENCE! - motionblur, on 06/28/2008, -6/+28***** Rogers.
....and while I'm at it, ***** the RIAA and CRIA. - inactive, on 06/28/2008, -1/+19Sorry for hijacking but...we need all the support we can get!
http://digg.com/politics/Bill_C_555_Get_Connected_ ...
**Bill C-555 is aiming to eliminate extraneous wireless costs like data overages and system access fees for Canadian consumers and enterprises in the hopes of increasing adoption and overall quality of life. Best part of all? He wants all Canadian mobiles to be unlocked.** - pradaaddict, on 06/28/2008, -4/+22I was fully prepared to pay a $380 ETF with Telus just to purchase the iPhone 3G but now these plans are making me seriously re-think it. I was going to buy two of them, one for me and one for my spouse. There is no mention of family plans and there are horrible data caps when you consider MobileMe, Youtube, picture exchange or large email attachments.
There needs to be three options and family calling should be always unltd.
$60 ~ 250 minutes, 200 text, untld data, caller id, visual voicemail
$90 ~ 500 minutes, unltd text, unltd data, caller id, visual voicemail
$120 ~ 1000 minutes, unltd text, unltd data, caller id, visual voicemail (for executive clients) - threepio, on 06/28/2008, -0/+16Well said. I'm in the same place - I've been a cheerleader for the iPhone since it was announced. Rogers made my decision to cancel Telus very easy today - I'm not going to do it. Until the plans are in line with the rest of the free world there will be no iPhone for me.
- Inspiron700m, on 06/28/2008, -0/+16Fido was frickn awesome...I loved being with Microcell. They actually had things RIGHT for a change...awesome customer service and decent monthly plans. Then Robbers comes alongs and bends us all over.
iPhone 3G: Owning your soul, one person at a time for $3558.47 over 3 years! HOTNESS!
http://www.iphoneincanada.ca/iphone-rogers/rogers- ... - Epskampie, on 06/28/2008, -12/+25Just don't buy it, but please stop crying like little girls and making useless petitions on the internet.
No one at 'Rogers' will ever look at them or care.
Your wallet is the only way to influence them. - koolgiy, on 06/28/2008, -2/+15***** Rogers for being the crooks they are - ***** the CRTC/Government for doing nothing but sit idly by, while the telecom companies of Canada (who are too lazy to upgrade their infrastructure, so instead do stupid ***** like cap internet bandwidth, and charge high costs for data plans) screw us by taking large amounts of our money from fees and other ***** we didnt see on the agreement, and ***** us Canadians for putting up with it.
Im getting sick of how both Canada and the US operate. Stupid policies - stupid government - one big pile of stupid. - tomazkovacic, on 06/28/2008, -4/+15***** your ogers dot com ?
- chetanthaker, on 06/28/2008, -3/+14Sucks to be a Rogers customer
- InorganicMatter, on 06/28/2008, -1/+12I think the title should read:
Canada + Phone plans = Screw you. - sd52339, on 06/28/2008, -10/+20Ok so by browsing through the comments for this article there is something that is painfully obvious.
Before I cover that let me plainly say that in no way am I an Apple fanboy or a Rogers fanboy. I work for a company that sells EVERY
cellular company that is available in Canada (apart from a few MVNOs).
Most people are commenting on how this is outrageous pricing but have any of you looked at your monthly bill on Bell or Telus or looked at costs for comparable plans with any other company in Canada?
Looking at only the base plan for iPhone, let's see if we can find a better in-market (non-retentions, non-corporate) deal for equivalent
features ...
Rogers - $60 + 6.95 (system access) + .50 (911) = $67.45
150 minutes + evening/weekend @ 9 + 400mb data for ANY type of usage + unlimited wifi at rogers and fido hotspots + visual voicemail + 75 sent/unlimited received text
cancellation fee - max. $400 + $100 data
Bell - $30 + 8.95 (system access) + .75 (911) + 30 (data) = $69.70
150 minutes + evening/weekend @ 6 + unlimited browsing NOT DOWNLOADING and unlimited email from SELECT domains only.
NO voicemail or text
cancellation fee - max. $400 voice + $100 data
INCOMING text are chargeable starting August 24
Telus - $30 + 6.95 (system access) + .75 (911) + 30 (data) = $67.70
200 minutes (150 + 50 bonus) + evening/weekend @ 6 + unlimited browsing NOT DOWNLOADING and unlimited email from SELECT domains only.
NO voicemail or text
cancellation fee - max. $720 voice + $100 data
INCOMING text are chargeable starting August 24
Finally, overage on the data with Rogers is 50 cents/MB for the first 60MB and 3 cents/MB after while overages on the Bell and Telus "unlimited" internet plans are charged at $8/MB!!!
In no way am I saying this is an awesome monthly package for consumers but it is getting some unfair burn by people saying that it is
a rip-off when really it is the same or better than any current in-market offers. - zointax, on 06/28/2008, -0/+10How about a "***** you, stop throttling my Internets, Rogers." ?
- TomTruelle, on 06/28/2008, -0/+10.....thats the original submission link
meh, dugg anyway - cquilliam, on 06/28/2008, -0/+9Easy solution, STOP USING ROGERS. They screwed me over enough times that I moved to better companies for my services. Rogers can go screw themselves now. Is an iphone really worth it? Seriously?
- plokij909, on 06/28/2008, -0/+9Fail
- eternalsnows, on 06/28/2008, -0/+9monkey's?
- offspring06, on 06/28/2008, -2/+11I was going to buy an iphone too but I say ***** that.
- dragonglass4096, on 06/28/2008, -3/+12We're not your buddies, pal.
- Raian, on 06/28/2008, -0/+8Give me a break-- does a comparison make it right?
The cell phone industry in Canada is *****.
Rogers will be sitting on a ***** of iPhones come July 11th. - vanguardanon, on 06/28/2008, -2/+9I'm such a sheep, I signed it just because I saw it on digg. :)
- inactive, on 06/28/2008, -1/+8Yeah, but Heinz had MEN kissing... and thats scarier than terrorists and Atheists together!
Oh wait... - flying101, on 06/28/2008, -2/+9http://www.rogers.com/web/content/wireless-product ... here is a direct link to the plans...
- jordn, on 06/28/2008, -0/+7You Canadians have to pay for caller ID?
Wow. - mrbeagle, on 06/28/2008, -0/+7Rogers is making their internal people sign NDAs before the big launch. It's pretty obvious they expected this "***** you" reaction from consumers, but they just don't care. Who else is going to sell you 3G service in Canada?
- Invid, on 06/28/2008, -0/+6Fido's customer service has steadily worsened since the takeover too. It's really too bad, they were an awesome carrier. They never had great coverage, but they were the tops if you lived in their service areas.
- MikeCerm, on 06/28/2008, -0/+6Call your MP, and tell them that if you wanted to live in a corporate oligarchy ruled by a few wealthy monopolies, that you'd move to the US.
Actually, now that I think about it, between Rogers, Bell, Molson, and others I'm sure, it doesn't really appear that the Canadian government does much to promote competitive markets. - loulan, on 06/28/2008, -8/+14They're not my friends, buddies.
- scairborn, on 06/28/2008, -3/+9USA! USA! wait..oh yeah, AT&T is kind of a bitch too. ...goddammit.
- diggity_dank, on 06/28/2008, -0/+5I have cancelled by Rogers internet and cable TV. They just lost about $150 / month from me plus lost revenue from the fact that I will NOT be getting the iPhone until they offer unlimited data on all plans like in the states. I suggest everyone do the same and tell they why.
To the people who say this is just a cell phone, you need to understand that mobile is the next frontier for the web and Canada as a country is simply going to miss the boat on a whole new industry simply because our telcos are focused on short term profits only. - eltardo, on 06/28/2008, -0/+5Do you really think this will make a difference? Rogers has been ***** Canadians in the ass for years and last time I checked, they are still doing it. I wish your letter would matter, but it won't.. Rogers doesn't care, Apple doesn't care, but hey... don't get me wrong, great effort. How about you turn your attention to something that matters like getting real, caffeinated Mountain Dew sold in Canada rather than this yellow urine they sell now?
- inactive, on 06/28/2008, -0/+5Yeah right. Rogers knows people will pay up the ass for their precious stupid iPhone.
- WilliamAdama, on 06/28/2008, -1/+6Auto response from Jan Innes @ rogers.
"I am out of the office from Friday evening, June 20th returning Monday morning July 7th. In my absence, if you require immediate assistance, please speak to my assistant Mary Treacey." - rayray14, on 06/28/2008, -0/+5Hmmm, I must of missed that headline.. When did Bell buy Telus??
- inactive, on 06/28/2008, -0/+5We need competition right now! Rogers is the only company with half decent service, we HAVE to use them.
***** Rogers. Also, ***** Bell, Telus and all the other pussy competitors who do nothing to up the ante. - howdareyou, on 06/28/2008, -1/+6I just informed Rogers that I would be canceling my internet and home phone service with them because of this. They had the potential to add me as a wireless customer too, I would've had 3 services with them, but now I have none.
Great move Rogers. - timbro1, on 06/28/2008, -0/+5***** rogers
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