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Macbook Pro Battery Recall (15")

support.apple.com — Apple has initiated a worldwide battery exchange program for certain rechargeable batteries that were sold for use with 15-inch MacBook Pro computer systems from February 2006 through May 2006. The affected batteries have model number A1175 and a 12-digit serial number that ends with U7SA, U7SB or U7SC.

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Lostcosmos 2 years 73 days ago, made popular 2 years 72 days ago

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Lostcosmos, on 10/12/2007, -0/+8The other day I took my MBP out of standby only to have the normal battery icon replaced with a battery with an "X" over it. The drop down menu says that there are "No batteries available." I searched the forums (and Apple support too) and tried resetting the PMU and RAM but no go. Then I was lucky enough to find this. I hope this helps others with the same issue.
- fcodc, on 10/12/2007, -3/+5My battery basically went dead once it reached 90-something percent. Fortunately, an Apple genius replaced it without any trouble.
  
  Here's the story: http://www.macrecon.com/2006/07/26/macbook-pro-battery-issues/
- ajimmykid, on 10/12/2007, -0/+3there's also a fix for that whine (if you have/hear it). replacement of logic board.
  
  http://docs.info.apple.com/article.html?artnum=303365
- comments, on 10/12/2007, -1/+9I ordered mine, I wonder if they will mind If I don't return the old one
- GoogleInc, on 10/12/2007, -3/+1I wonder if The A,B,C are different the same basic materials used but have different testing elements in them to experiment?
- rritterson, on 10/12/2007, -0/+2@ comments
  
  Yeah, usually they immediately issue you an invoice for the price of the replacement. When you return the old part, they credit you the price so your balance becomes zero.
- TenMinuteParty, on 10/12/2007, -0/+54 Days ago my 15' Macbook pro battery stopped working and the computer would only stay on if it was plugged in. It took me all of 10 minutes to describe the problem to the woman at the Apple store, test the problem then get me a new battery free of charge. No hassle at all, they were amazing about taking care of the problem.
- mozzep, on 10/12/2007, -8/+3TenMinuteParty
  
  Yea, that is professional the way they handle it. Of course, it would be nice if they didn't have so many problems in the first place.
- mac2, on 10/12/2007, -0/+1@ rritterson
  
  Not always. I remember the power adaptor recall for powerbook G3's and they merely gave you the envelope to return the old one but there were no repercussions if you happened to keep it (like me and many others did). Maybe we'll get lucky this time :)
- korimickster, on 10/12/2007, -2/+1Same thing happened to me today, but this is my SECOND BATTERY. I started a discussion thread on Apple.com and they deleted it, so I emailed and faxed Steve Jobs on the matter. The problem is NOT the batteries, it is the computers.
neiltc13, on 10/12/2007, -2/+6Something else wrong with them too. Check out this Flickr:

http://www.flickr.com/photos/79905043@N00/200695033
- Ramble, on 10/12/2007, -0/+11Looks like someone was trying to smuggle crack.
- Steerpike, on 10/12/2007, -0/+2Same thing happened to my battery, except it didn't get to the point where the cover popped off. I walked into the Apple Store showed them the battery and 10 minutes later I had a new one.
- tommorris, on 10/12/2007, -0/+1I had that: http://www.flickr.com/photos/tommorris/186827370/
crammaz, on 10/12/2007, -2/+5Well its good that there was/is an issue, but it is very good to see Apple acknowlege the problem. Well Done

Now to fix those other problems.....
- lakawak, on 10/12/2007, -26/+5I was wondering how long it would take before some idiot praised Apple for doing what EVERY company does in this situation.
  
  Remember...no matter how much you BEG him, Steve Jobs will NEVER let you swallow his cum. You can suck his dick all you want, but you are not getting anything in return.
  
  Jesus ***** Christ. You are praising Apple for FIXING A PROBLEM! NAme one ***** company that doesn't do that?
  
  Does your worthless ass praise AL companies for doing it? Nope. Becuase you are a ***** piece of ***** fanboy desperate for Jobs semen.
- crossthread, on 10/12/2007, -0/+4lakawak...cut back on the caffeine a bit.
- shmatt, on 10/12/2007, -0/+2another zealot with an inferiority complex.. how unoriginal
whatsername990, on 10/12/2007, -0/+1I had the same problem with my 12-inch PowerBook, but Apple actually replaced the battery for me because I was still under the AppleCare warranty.
- bantam, on 10/12/2007, -2/+8message of the story... Everyone get applecare
- yellowperil, on 10/12/2007, -6/+5um.. yeah... applecare is F#($ing expensive. seriously... it is much cheaper than getting a new computer but in an ideal world where we pay for quality... we shouldnt have to worry either.
- DaMacGamer, on 10/12/2007, -1/+3you should really only get apple care for your laptops. since there is a much greater risk of something happening to your MacBook that you carry everywhere as opposed to an imac that just sits on your desk all day.
- Virion, on 10/12/2007, -1/+1Though pricey, I already had to replace a fan in my MBP after it started to make an annoying clicking noise, as far as the price for the parts and labor I think it amounted to at least a third of the Apple Care plan (admittedly it's still under the one-year limited as well, but if it happens in the future it's good to know that's one less costly repair bill to foot.)
  
  I have a battery that falls in this recall, but so far have only seen the vaguest of separation in the casing and haven't had any shutdown issues (though I almost always run plugged in.) I'll be filing for a replacement battery as soon as I try my luck with getting the logic board replaced for the hiss/whine (some reported getting the board replaced and the battery being swapped as well while in for service.) It's good to finally see some action on these flaws beyond 'silent recalls.'
- radiofrequency, on 10/12/2007, -3/+4@bantam: "message of the story... Everyone get applecare"
  
  Applecare is fine if you want to spend more money. Bottom line is when I buy a product, I expect it to work and I shouldn't have to buy "insurance" to be satisfied with its level quality if I use it with care and under reasonable conditions.
  
  Low quality batteries are a problem industry-wide: every company that sells these products is responsible for replacing them regardless of whether the product is under warranty or not, and regardless of whether the purchaser has spent extra to purchase optional insurance like Applecare.
  
  Last time I purchased an Apple product, I got the hard sell for Applecare. It even went so far as the dude in the Apple store asking me to justify not purchasing it. It was a simple justification: I told him if I were not happy with the product, I would not purchase from Apple again. I won't purchase a product whose lifespan is only as long as the optional warranty I purchase for it.
clashbomb, on 10/12/2007, -3/+21good news. now if only dell would do something about their little problem.
- do0m, on 10/12/2007, -13/+2actually, the whole dell thing was made-up b.s. by PC haters...really sad that they did that
- dainbramage559, on 10/12/2007, -5/+4Actually, I think the Dell incident was because people were buying 3rd party batteries that were perhaps unsafe.
birch25, on 10/12/2007, -15/+7as much as i love apple, they seem to be constantly having issues with their batteries. just a year ago they recalled a bunch of powerbook batteries too!
- greenamp, on 10/12/2007, -2/+22Apple does not manufacture batteries. They use the same company that many other PC notebook vendors use.
- bertdevriese, on 10/12/2007, -1/+19but it is positive that they do recall them, instead of ignoring the problems!
- flag564, on 10/12/2007, -2/+1Um, welcome to the rest of the world. While Its funny to see you mac owners find an excuse to shower praise on Apple for admitting they F'd up, they still have many other product defects that they will not fix. Maybe instead of trying to see who can be Apples bitch, maybe you as a consumer , should demand better from the start. You talk about all the money you spend on the "Apple experience". I guess that experience is constantly having to ship parts of your machines back to Jobs.
krispyrob, on 10/12/2007, -1/+3I was noticing my Macbook Pro's battery lasting not nearly as long as it did when I initially purchased it. I haven't had any dramatic things happen, so I don't know if this is an answer to it just not lasting as long or if it is regarding all these dramatic issues people have been having. I called apple support yesterday and I was the first call that he had gotten on this issue, he said he had been told the form on their web page was the fastest, easiest way to do it. My battery is on it's way here now. I think this is yet another testament to apple's great customer service.
- ascheinberg, on 10/12/2007, -0/+4Mac batteries need to be power cycled. Let your MBP run until it shuts off from the battery dying, then recharge it and the battery life will be much longer. Seriously, try it.
- ohmar, on 10/12/2007, -1/+4@ascheinberg,
  Actually, that is exactly the opposite advice that I had heard. With Lithium Ion Batteries, the idea is that you recharge them whenever you can, and running them all the way down may actually kill your battery life.
- fanboydcs, on 10/12/2007, -1/+3Actually, Letting a lithium battery run down all the way and not charging it for weeks will destroy the battery. But exercising the battery is a good thing to do. Every once in a while its smart to let the battery totally discharge and then fully charge it. This way the calibration monitor is correct and it can read the battery correctly. Otherwise its smart to always be charging your lithium batteries, unlike Nickel based batteries that like to always be discharged.
  
  Remember though Lithium ion batteries are based on charge cycles and exercising the battery to much can make the charge cycles go alot faster than normal. (that is why you should always keep it charging, you can not over charge)
- stevehill, on 10/12/2007, -0/+2No ohmar, Apple recommends you drain then leave for about 5-6 hours one every month. For regular usage though, charging in bits is better longterm, just drain once a month also.
  
  My replacement battery should also be on its way now. Not a problem though to date.
- raremage, on 10/12/2007, -0/+1I hadn't noticed any reduction in battery life under OSX, but I recently blew everything away and installed Vista. For some reason I now get 1.5 hours and that's it, even under the power saver mode. It seems Vista doesn't handle power management nearly as well.
  
  it also just powers off when the battery runs out, rather than any warnings. Again, only noticed this under Vista, so can't say for sure it's a hardware problem per se.
  
  It's not impossible that I would have seen the same degradation of power under OSX - or maybe coincidentally the battery is starting it's death spiral.
  
  Ah well, in any case, ordered a new one using the website - great find.,
- ubaid1, on 10/12/2007, -0/+1That wont do too much, MBP batteries are lithium polymer, from what I remember of the specs. I don't know what that means for recharge cycles though. It should be treated like an ipod
- benthere, on 10/12/2007, -1/+0Lithium batteries (both Li Ion and Li Polymer) become unstable when they are fully discharged, and could explode. That's why the batteries in laptops and iPods have a sensor built-in to the battery that prevents you from fully discharging them. Cheap third-party batteries may not have that sensor.
  
  Li batteries last longest at about half charge in storage. They are often shipped to stores at partial charge for this reason.
  
  The full discharge, recharge thing probably doesn't help any. Just remember they won't last as long if you leave them fully charged in storage.
wedges, on 10/12/2007, -0/+16at least they recall them instead of just pretending nothing is happening.
bantam, on 10/12/2007, -1/+4the way i see it, as long as apple fixes the problems for everyone i am a happy person. Some companies will deny a problem for years till they recall somthing unless its can cause harm to someone...
kujayhawkguy, on 10/12/2007, -5/+4my batterey is crap to for the mac book pro but its not the right serial number. CRAP!
- 1010011010, on 10/12/2007, -0/+5So get Apple to replace it. I had problems with my MBP battery not keeping a charge well, and they replaced the battery. There is no MBP in existance that is not under the original 1 year warranty. Take it to an Apple store, or call AppleCare.
- neiltc13, on 10/12/2007, -1/+2Yes. Just because Apple are recalling these batteries doesn't mean that the other batteries and the batteries they send out are immune to faults.
noahhoward, on 10/12/2007, -0/+6I hadn't really noticed anything but I'm in the range so we'll take care of it anyways.
- nTensify, on 10/12/2007, -1/+4Same here. Any luck, it'll just mean I get a free battery.
mrman5917, on 10/12/2007, -0/+2I previously had a battery that fell into this category. It would be charged at 100%, but after 5-10 minutes, it would just go dead and the machine would shut off.
maninblac1, on 10/12/2007, -34/+4Haha, i love their explination.

"We recently discovered that some 15-inch MacBook Pro batteries supplied to Apple do not meet our high standards for battery performance. To give our users the best experience possible, we will replace these batteries for customers free of charge."

Translation:
"We recently had a few irate users with defective batteries that we were aware about contact support complaining. We now have no choice but to silence the consumer by giving you 'new' possibly defective leftover batteries. But we're pretty sure our's won't light on fire at least, but you never know."

Way to go apple, singing the same story to your users and have them eat it up. Just another computer company trying to save a buck, and doing it rather well.
- greenamp, on 10/12/2007, -1/+24Yeah, Dell and other companies with the same batteries are having the same problems. What are they doing about it? You got it. Nothing.
- maninblac1, on 10/12/2007, -4/+6Dell issued a battery recall after investigating the japan incident to discover what series in the production had the defect, they are about to issue another one. If they can identify which series was in the latest laptop, but i think the battery was totally wiped out...it'll be tough.
- maninblac1, on 10/12/2007, -22/+3Look at the fanboys digg my translation comment down. They don't like it when people talk crap about their company. Yet, PC people don't care if you talk crap about Dell or HP. Don't need to take it personally people. Real mature.
- M4cb0y, on 10/12/2007, -0/+21How is replacing the batteries for free "saving a buck" for Apple?
- maninblac1, on 10/12/2007, -17/+3If you had read my initial comment, in made the comment that apple is only replacing these batteries because enough consumers have complained about them. They didn't want to, (thus saving a buck), but now have no choice because of the mass quantity of complaints.
  
  Think of it this way, if word ever got out on just how many people complained about certain things of their laptop. Meaning if you knew what everyone else was having problems with, you'd want your pieces and parts replaced too. This is simply to prevent someone from saying, you had X number of complaints about poor battery performance and you replaced only those who complained, i had the same problem but didn't know it was a major problem or else i would have acted quicker blah blah blah. It is a corporate tactic to prevent the consumer from rising up against the seller.
  
  Also it works like this, i'll give you a new battery so you won't complain about your wireless. They save a buck by doing nothing, and only act when it becomes so obvious that even the consumers become aware of the problem. That's what forces recalls. Dell had to recall because word spread wildly about their inspiron batteries. Etc...etc...i hope you get the point now.
- morcheeba, on 10/12/2007, -1/+7what would you have done?
- maninblac1, on 10/12/2007, -19/+2If i was a respectable company, with plenty of capital i wouldn't have issued the batteries in the first place. That's the key to electronics equipment, testing. I wouldn't care if my machines were 3 months late to market if i could tell my consumers that i've have put them under the microscope, to assure their reliability and functionality. If you want to have trust from your consumers you don't put out shotty products in the hopes that no one will notice or be nothing goes wrong.
- awhiteflame, on 10/12/2007, -5/+4> apple is only replacing these batteries because enough consumers have complained about them.
  Plain wrong. If that were true, how come they haven't admitted to the Macbook mooing or the MBP whining? Everyone is complaining about it, and I don't see any action.
  
  Laptop battery recalls are quite common. My guess is that Apple found or got word of a known defect, and is replacing them. Your logic is flawed in that, if I have a macbook, and it's making funny sounds, hell if I'm going to just 'let it go' because they replaced their defective battery for free. In fact, I'll probably have them replaced at the same time. If anything else, it's *more* incentive to get up to your Apple Store and get everything possible replaced or fixed.
  
  The only Mac I have is a Powerbook G4 and while I love Apple, their support could be better. That said, when you focus all your company's attention on one product (instead of the Dell Dimension XPS92374 or the HP zxc91200+) , if there are any minor flaws, you'll find them. Even with the complaints, I'm surprised that they're replacing the macbook's discolouration under warranty.
- tuartboy, on 10/12/2007, -1/+10"I wouldn't care if my machines were 3 months late to market"
  
  I call BS. Obviously someone has never tried to compete in the business world.
- iSEPIC, on 10/12/2007, -13/+3QUOTE
  How is replacing the batteries for free "saving a buck" for Apple?
  /QUOTE
  
  Are you 12?
- nTensify, on 10/12/2007, -1/+11"If i was a respectable company, with plenty of capital i wouldn't have issued the batteries in the first place."
  
  Oh, so you would have spent three to six months, testing every battery before shipping the machines, all-the-while reducing the capacity of the batteries anyway (due to repetitive charging and discharging losses)?
  
  You're a genius, quick, go work for Dell.
- dmcbride, on 10/12/2007, -0/+5This is retarded. You think they would replace defective batteries with other possibly defective batteries? It is widely known there is a battery issue - the images of batteries 'swelling' is proof enough and be replacing them with a batch that is known (at this time) to be good is saving them from lawsuits.
  
  Issues are bound to pop up after any manufacturing process - it is how it is handled that matters.
  
  Apple is incredly interested in protecting its image and the battery recall is doing just that. If it was found that Apple knowingly replaced defective batteries with other defective batteries, can you imagine the number of people jumping ship?
- maninblac1, on 10/12/2007, -11/+2It's sad to see that the apple consumer base has striked out against me. Since they seem to be so drastically out of touch with what makes money and what costs money. Firstly, they aren't "knowingly" replacing them with defective products, but they are replacing them with the same model and companies batteries, likely from the same manufacturer. These batteries will be prone to exactly the same issues thus they are replacing them with potentially defective products. That's how it works, you're not going to take some new different battery and fit it into the same chassis. Unless the specs are just right.
  
  Secondly, only in the community of Mac where you are the king and everyone must serve you do you lash out at every problem. Mostly because you were ripped off and the subconscious in your mind tells you to fight back.
  
  3-6 months to market doesn't matter, look at AMD, they are currently 6-12 months behind the leading edge of computing, and while they'll take it hit, they are no where near down and out, AM2 is doing fine and AMD knows it. This industry is fixated around power and stability. Stability is hardly ever talked about concerning hardware, because we almost never see "hardware" failure. We alway see BSoD or "the bomb".
  
  So yeah, i'd buy a machine that was half a year out of date if the provider assures me of hardware stability, and gives me full warrenty replacement as lienently needed for the computer. That's how to earn customers. Don't fight with your customer about their problem, solve it or make them happy and replace it.
  
  Also testing every battery for 3 months is retarded and anyone who would be under the impression that that is the case is also retarded. Li-Ion batteries do lose capacity under use, but you're obviously not going to send out a battery you've tested. That's short shafting the consumer, that's something HP would do. I wouldn't accuse apple of sending used batteries.
  
  But i honostly don't think that the designer from apple, when he designed said machine spent the time to test out the scenarios of his new computer. He said this is compatable with this, and this will work here. And maybe this might cause a problem so we'll avoid that.
  
  Why do the apple machines get so hot? Why did the dell machines get so hot? Because everyone is rushing to get their newest product out fast and never bother to prototype.
  
  And my last statement and if anyone denies this they are downright ignorant. Apple is not out there to look after you or their products. They are out there to make money, and will act in a way that will make them money. They will not replace something if they don't have to, and will only issue a recall if for safety reasons, or if by not replacing it will damage their corporate image or market share. I.e. a defective battery that hurts the image of there laptop product line because they shipped out shotty work. That is how corporations make money. That's "business".
- Kolenka, on 10/12/2007, -1/+4The biggest source of problems like the mooing/whining, and battery issues isn't the lack of prototyping, but rather the movement from the prototype phase to the mass-production phase. Issues that don't show up when you make 5, can show up noticably when you make 5000 if the problem statistically comes up maybe 1 out of every hundred parts you get. (For example)
  
  While it would be nice that fewer of these sorts of problems occur, sometimes they slip through no matter what you do, because some of the flaws don't actually enter the product until afterwards (such as batch issues which can crop up from time to time), or they take too long to manifest for them to be discovered (ones which take a year to 'bake' before they appear).
  
  Yes, Apple is trying to save money (by avoiding recall until needed, and then recalling before other costs get too high), but it isn't like every company out there is 'teh evil' focusing solely on money. You also cannot issue a recall or avoid a problem if it simply didn't exist or manifest during the prototype phase (which is a lot longer than most people think, half a year can be spent on a product like a laptop or cell-phone in a prototype state before it enters the market).
- stevehill, on 10/12/2007, -4/+2"We alway see BSoD or "the bomb"."
  
  Not me, I own a Mac. :)
shahrum, on 10/12/2007, -4/+1THANK GOD!
'nuff said!
Jeffrey903, on 10/12/2007, -1/+6Sucks that I don't qualify. There isn't anything wrong with my current battery, but it would've been nice to have a new, free battery.
CBTF, on 10/12/2007, -22/+6YET ANOTHER mac hardware issue.

I find it funny how when something that MS does messes up and they attempt to fix it, the digg users bash like no tomorrow. But when Mac fixes something, they are like Jesus.

Fanboy sheep.

PS: Since mac hardware is going down the tubes, whats the point in buying one again?
- maninblac1, on 10/12/2007, -4/+12I agree, but MS doesn't do the hardware. So it's kinda irrelevant. Just saying.
- xswag, on 10/12/2007, -13/+9Apple has more recalls than any other computer company I know of. The list of items that should be replaced on MBP's is growing.
  Some people act like its such a good thing to have a recall. It is good in a way but when Apple recalls something almost everytime they have a major release its getting pretty sad.
  
  OS X is a great operating system but I wouldn't want to use it on an Apple Computer.
- greenamp, on 10/12/2007, -5/+10@xswag
  
  Less hyperbole please.
- maninblac1, on 10/12/2007, -2/+3I only somewhat believe that's true. It would be suspect of apple to have so many recalls because their hardware base is so incredibly limited. Apple sports only a few hardware options for each of it's machine is comparison to the DIY computer market. Even HP and Dell have been reigning in the options on their PC's, it saves money to make things as simple as possible.
  
  For example, for Imacs they stick to ATI for G5's Nvidia, and of that only 2 or 3 cards from that company. The fact they have "more" hardware recalls is only in perspective i believe.
logic6, on 10/12/2007, -0/+2How long do people get with their MBP batteries? I get about 2:10, on a full charge... anyone else?
- howdesign, on 10/12/2007, -0/+2Just filled out my form to return my battery. When I disconnect from power and it settles a sec, I get about 2:15 of use with no energy savings settings applied. Will be interesting to see if the replacement battery they send me gets any better performance.
  
  The question is: How many people will just keep their old battery rather than returning it to Apple like they ask you to. I wouldn't mind having a second battery around just in case....
- nTensify, on 10/12/2007, -1/+2"I get about 2:10, on a full charge... anyone else?"
  
  It depends, a LOT, on usage and how high you've got the LCD cranked up. I can get about 2:20 normally (I try to keep the LCD a few notches lower than most people would find "acceptible" to get those extra few minutes of work in), but if I'm in a crunch and sacrifice my USB mouse, turn the LCD to one notch, not use the optical drive, save everything to Flash RAM instead of my iPod or to the hard disk, and/or run Linux instead of OS X, I can get a lot better times (though I've never timed the latter usage, and the former usage was timed when I just bought the machine to see how it would compare with the 15" Powerbook it was replacing). I'm much happier with the MBP.
- kimos, on 10/12/2007, -0/+1I consistently get about three hours using it for note taking in my evening class. That is, until the other day when I decided to get some work done in photoshop at the same time. Then it died before class was over and I missed a bunch of notes...
  
  So yeah. Really depends on usage. :P
indoracer, on 10/12/2007, -1/+5My battery went bad just a few days ago. My MBP was shutting off when using my battery. Third issue with my MBP. Way to go Apple!
- 1010011010, on 10/12/2007, -2/+3So far, Apple has replaced my battery, hard drive, logic board and memory. I still get occasional freezes (the UI 'pauses' for a few seconds to minutes). The retard, uh, sorry, 'advanced product specialist' at Applecare said that it was probably the hard drive sleeping and waiting to spin back up. Ok, that doesn't explain why I get the pause as I'm using the machine, or the fact that I can still use Terminal to 'ls' around the hard drive when the rest of the UI is frozen (clock not advancing, etc). This happened just now -- UI froze and applications began to beachball. The clock froze at 3:03:55pm. I could switch to Terminal and issue an 'ls' of directories I wouldn't normally visit (so they wouldn't be in the cache). Trying to apple-n a new window, though, froze terminal, presumably because I touched the UI/windowserver at that point. The machine came back at 3:11:11 pm.
  Anyone else getting odd pauses?
- rritterson, on 10/12/2007, -0/+2load up activity monitor and keep in visible. When it occurs, see if any process jumps to 100% CPU.
  
  Also, do other things continue to function aside from the UI (e.g. does iTunes continue to play?) If so, you might have a corrupted window_server process and a reinstall would probably fix it.
TravisS, on 10/12/2007, -0/+3someone needs to invent new battery technology maybe? I have heard so many people having problems with lithium-ion batteries.
- quazywabbit, on 10/12/2007, -1/+1the MBP uses a Lithium-polymer battery not a Lithium-Ion.
Kupop, on 10/12/2007, -0/+1Is it a good time to buy a Macbook Pro?
- greenamp, on 10/12/2007, -1/+2Nah they are do for updates soon.
- logic6, on 10/12/2007, -1/+3It's a good time to buy a MacBook (not pro).
- timdorr, on 10/12/2007, -3/+6Yeah, sure it is. I've had 0 problems with mine so far. It's the usual high level of quality out of Apple.
- $cirisme, on 10/12/2007, -1/+4Kupop,
  
  Before WWDC? Are you crazy? ;) Seriously, wait a couple weeks and see what happens at the conference. I don't think they will do much with the laptops, but it never hurts to wait.
jesseroo, on 10/12/2007, -1/+2the battery number needs to start with SN ...but they don't say that
- withoutfunk, on 10/12/2007, -0/+3actually 6N, but I had to find this out the hard way by calling them.
- staceyeileen, on 10/12/2007, -0/+1The guy I spoke with at Apple said "Yours doesn't fall under the program, but we'll dispatch a battery to you anyway..."
  
  Alrighty then. My model and serial number are correct as far as the nformation on the site, but the SN starts with 9D. Call again maybe?
mozomo, on 10/12/2007, -4/+2HELP!
What abt Mac Book 13 2.0 Ghz with 2 GB DDR2 ram, my and I beleive hundreds of machine has serious without warning random shut down issues 12-15 times a day , some r saying over heating, others are sayingthis started after update 10.4.7 , does anyone know anything abt this pls help??
- Deuterium, on 10/12/2007, -17/+4Face it, Apple doesn't care. This is just another of the long list of problems plaguing this horrible money thieving company. I'm sure Jobs just sits there and laughs as the gullible sheep buy his white plastic covered shyte products. You get what you deserve when you buy inferior products that are rushed to market without sufficient testing. Wake up people and spend your hard earned money more wisely. Filling that greedy bastard Job's pockets while he screws the little guy is just a sad commentary. Apple is just another big corporation out to steal your money through creating slick marketing of crappy products that consumers "must have" not because they "just work" (oh how this is daily being proved wrong) but because these sheeple swallow the BS hook line and sinker. "My Apple product has poor performance, cracked screen, overheats, explodes, (you fill in the daily growing blank) etc..... but I'll just chalk that up to Apple haters and not the fact that the product doesn't deliver. Man don't I look cool with my Apple? Doesn't work but I'm Coooooll!!!!" Sign of the times I suppose.
- do0m, on 10/12/2007, -10/+4@Deuterium
  
  thank you, its sad that these sheep don't wake up and realize these things.
- QueenOfSwords, on 10/12/2007, -0/+3Ummm... you have called Apple Care, right? If you're, you know, talking about your own machine.
notninja, on 10/12/2007, -0/+3nice even though i had an affected battery. i had no problems with the battery. ill do it anyways.
timdorr, on 10/12/2007, -0/+2Well, my battery is covered by this, but I've not had any issues so far. If anything, I've gotten some pretty damn good battery life out of it. But if they're replacing it for free, why not?
sKiLLa182, on 10/12/2007, -1/+1Anyone else having trouble entering a postal code?
- GoogleInc, on 10/12/2007, -0/+2Go to apple.ca its all canada babay
- gjaman, on 10/12/2007, -0/+1same - I had to put a space for it to work, "A1B 2B3" vs "A1B2B3"
do0m, on 10/12/2007, -16/+3perfect reason not to buy a poorly built machine like a macbook
- bantam, on 10/12/2007, -8/+51. this is a macbook pro batt recall
  2. Some dell laptops are blowing up..
  3. macs are far from being porrly built machines
- do0m, on 10/12/2007, -12/+41) battery recall is far from being the first problem apple has had with their products
  2) the dell thing was all stupid propaganda set up by those who wanted to bad-mouth dell
  3) macs are far from being well built machines
- korimickster, on 10/12/2007, -1/+1do0m
  
  1) You are a fag
  2) You are a fag
  3) Go make out with your PC
cboj, on 10/12/2007, -0/+1woohoo I have a winning number ... although the battery is working just fine. So I wonder if I order the new one and do not return the old one what will happen?
- do0m, on 10/20/2007, -4/+6RTFA
  
  When you receive the replacement battery, please use the same shipping packaging and included prepaid shipping label to return the recalled battery to Apple.
  
  It is important that you return the affected battery to Apple so that the battery can be properly recycled.
- gjaman, on 10/12/2007, -2/+2I have a winning number too! I'm going to keep my old battery until they say something. My battery is fine (knock on wood), so I'll use it as a spare
- cboj, on 10/12/2007, -0/+2do0m I did RTFA, it doesn't say you have to return it, just asks you to. Apple never asked for a CC or similar to make a deposit like Micron did when they sent me some bad RAM ands I wanted a new piece without having to wait for the old piece to get back to them. I guess I will just sit on the old batttery and see if they send me a failure to return the battery notice.
- do0m, on 10/20/2007, -4/+3apple will hunt you down and kill you in your sleep if you don't return it though
  says so in the fine print
- cboj, on 10/20/2007, -2/+4Good thing the laptop/battery is in the wife's name, hope they don't wake me up when they hunt her down.
- do0m, on 10/12/2007, -4/+1it would be a good idea to get an insurance policy on her in the near future =op
iwindsurf1, on 10/12/2007, -0/+1i might just not return my old battery considering it works fine. I doubt they are going to hunt me down for it
mackdaddy187, on 10/12/2007, -3/+1But what if I want to keep the old one? Would they come hunting for me or just put that on my Apple record?
ODog417, on 10/12/2007, -0/+2maybe I'm an idiot but I just called to have mine replaced since the website wasn't accepting my serial numbers and was told that I had to give my credit card info. As much as having two batteries is quite appealing I wasn't going to argue about it since its a free replacement.
caseyd, on 10/12/2007, -1/+2just filled out the form, i am expecting my replacement in 3-5 business days. my battery was fine, but i just want to get the update so i have no problems.

after i receive it i think i am going to send my macbookpro in to hopefully fix the whine and get the new logic board.
ODog417, on 10/12/2007, -0/+0does the form when you fill it out ask for a credit card number
- cboj, on 10/12/2007, -0/+0No it doesn't
Kerr, on 10/12/2007, -0/+1Filled the form out, should have the battery in 3-5 days.
aCiD2, on 10/12/2007, -3/+7I don't understand this craze of just bashing Apple. What actual benefit do you bring to digg by coming along to the Apple section, just to say "Oh look, reason #29832" why Apple's suck? I use, and dislike Windows and follow the Apple part of digg to see what's up - and whether it's worth my investment. I read the comments to see what people have to say about xyz and you lot don't help. If you don't like it, go somewhere else, it's simple enough.
- maninblac1, on 10/12/2007, -9/+6Well, the shoe fits just as well on the other foot. If the Mac users want to bash windows, they can stow it too. However, i tend to agree more with PC users than mac users especially concerning hardware because people who use a PC know how a computer really works. I speak of the educated masses, the *nux users, and a small protion of the MS glut. Since as far as joe shmoe at his desk knows there are little elves inside.
- neiltc13, on 10/12/2007, -2/+5Do you really think the millions of Windows users who's computers are taken over by malware and spyware and are turned into "drones" to DDOS popular websites "actually know how a computer really works"?
  
  People who choose Macs do so for a variety of reasons and one of them is to get away from viruses. There are many, many other reasons too but there is NO reason why any Mac user is any less intelligent than anyone on Windows or Linux.
- maninblac1, on 10/12/2007, -5/+4If you recall what i said. How hardware works, how a computer works, since a computer is not an OS. I challenge most Mac users to tell me how their OS works, i'll tell you i don't know how windows works. But i know how everything underneath works. I'm saying that a PC user, linux unix or windows, with the exception that we ignore the mindless glut that is the corporate environment, since to them the computer is a tool, something to be used, not something to understand. Windows XP has made the end user dumber because it removes the hardware interaction with the user. Windows users who had 95 really knew how a machine worked, when you still had to configure IRQ's yourself. I don't think a lifelong mac user knows what an IRQ is, but i garuntee them their computer uses them....ALOT. The problem with Mac was, the user never learned these things to begin with. From the apple2e to the Imac to the G5, when has the mac user manually configured their com ports or IRQ settings. I've used many macintosh machines in my lifetime, a short lifetime. OS6, OS9, and OSXBut never, ever did i ever learn how a computer worked until i switched over to windows. Windows forced me to understand. Or maybe i happen to be an extrodinary exception because i'm a computer engineer. Take your pick.
sq2shooter, on 10/12/2007, -0/+7Thank god for Digg or I would have never known there was a recall or my battery was one of them. My new one is on the way now.
linktothepast, on 10/12/2007, -0/+3To clarify something that is not mentioned on the support site. The Apple operator told me the serial numbers start with 6N. 9D batteries (like mine) are not affected. I hope that is helpful.
Sargasso_C, on 10/12/2007, -3/+3All batteries eventually die. These have the added feature of taking the owner with them. If your MacBook Pro needs to have it's battery replaced, for goodness sake, replace it.
bufbarnaby, on 10/12/2007, -4/+3Yep...that great Chinese quality is a standard feature of Apple(Foxxcon) products now.
- Dan005, on 10/12/2007, -0/+2So true. I wish they would ditch foxxcon. Crap ass company.
aristoworks, on 10/12/2007, -0/+4Signed up for the recall!

Can't wait for a new batt. Thanks Apple!
- QueenOfSwords, on 10/12/2007, -1/+5Dell Battery Recall : "Those Dells are so crap!"
  
  Apple Battery Recall : "w00t! New battery!"
  
  Heh.
  
  I've applied for a new batt. It's not on the Australian site yet but 'Australia' is a valid drop down option on the webform.
  Something to keep in mind is that defective or borderline defective batteries run hotter than non-defective batteries, so this may help some of you with your MBP temps.
kjartan, on 10/12/2007, -0/+1My battery has been working fine, but I might as well get a new one so I don't run into problems later.

Thanks for the heads up! ^_^
Vigo, on 10/12/2007, -3/+4When my MBP Battery pooched on me I called apple care to get a replacement (I did pay for apple care). The guy on the other end of the line told me that I should take my mac to an authorised dealer 2 hours from my home and that he would have to order my replacement. I'm incredibly dissatisfied with my mac. I had to exchange my first MBP because it was too loud and the dvd drive would not eject the disk. Then this one had the battery swell and bust it's case open. Anyway this is my first experiance with macs and It'll likely be my last. They make pretty hardware but it's not very well put togeather.
netsui, on 10/12/2007, -4/+4Whatever happened to, "Superior Apple Hardware." Did their ego go critical or something?

It puzzles me.
- akhomerun, on 10/12/2007, -2/+2at least apple recalls problems before they blow up. see dell.
- do0m, on 10/12/2007, -2/+3@akhomerun
  you sir, are a misinformed dumbass
- Tazzin, on 10/12/2007, -1/+2I am going to play both devil and advocate here:
  I have owned 2 macs in my whole 32 yrs on earth here, both of which worked great! That said, it was over 10 yrs ago that I had the last 1... a PowerPC (keep laughing to a minimum) which I have still stored away in a shed.
  Apple makes some amazing and very innovative products, but their focus these days seem to be making the almighty dollar rather than keeping their quality standards up. I could buy 2 PC laptops for the price of 1 Apple, even more than that when comparing desktops.
  
  When you buy an Apple product, you should be buying quality and reliability. Lord knows that should be the case given the price of Apple products!
  Granted that Apple is only 1 company ... and therefore gets a lot more attention in the overall grouping of computer / digital device manufacturers. I do firmly believe that every company these days is eager to push their products to market before they thoroughly test them.
theporchmonkey, on 10/12/2007, -1/+1no problems with here with my week 16 mpb, free battery yah!
pcharles23, on 10/12/2007, -5/+2Awww you guys... I feel the same way.. I hate they JAM that ***** 2 yr apple care ***** down your throat. Its like take your apple care and stick it up your ass... I wanted Apple to send me a new MBP they told me that i would have to BUY APPLE CARE> and then pay 49 Dollars PER support issue... I had a lot of issues too... Wining, DVD drive not working, keys falling off... Flicker on the screen when on low, Does not wake from sleep, Freezes in default screen saver. low battery life... Man... i bought a 800 mhz TI g4 back in 02 and that was the best dam computer.. i beat the hell out if ... I got like 5 to 6 hours battery... i miss it so much... this MBP SUCKS ass... I Tried to drop it on ebay.. and i found out they are SELLING for *****.... eveyone is trying to drop their MBP like a bad dam habbit. I am pissed and hurt... I layed down 2100 for this after tax and everything... I got raped... The Customer support guy told me there was nothing he can do unless i pay the money... I sad ***** it and hung up before i threw the phone into the wall. ***** this cheap Chinese garbage.
caball, on 10/12/2007, -0/+1Thank You, mine was recalled. :(
yank242, on 10/12/2007, -1/+3apple has to do a better job of letting us macbook pro owners know of this stuff. I actually found out from digg.com that my battery was recalled. in the past, apple had a note about recalls on their homepage. howcome they don't for this?
- do0m, on 10/12/2007, -1/+2when companies get big, they care about their customers less and less knowing that people will buy their crap regardless of whether it was well made or not.
- trieste, on 10/12/2007, -1/+2If I had a problem I'd go to the support page. Guess what's there.....
ender78, on 10/12/2007, -0/+2I just filled out the web form for my Week 06 [aka week 1] MBP. They sure made the process easy. Glad I did not have to call.
SVPirate, on 10/12/2007, -0/+2See this is what happens when Apple start using the same components as other leading laptop manufacturers... They start catching fire like other leading laptops... Still this is far from the first instance of laptop battery fires, either from Apple or other vendors.
theporchmonkey, on 10/12/2007, -0/+1Hopefully they have enough batteries for all of us... I would hate to wait.
StinkyWizlteats, on 10/12/2007, -1/+0Well, I qualify for a new battery. So I head to the Apple site and fill in their online form....except it tells me that my Postal Code is wrong.

So - 1 digg for admitting that there is a problem, but not making your web site smart enough to let people actually initiate a replacement easily.

Now, apparently I am important to the company, but not important enough to hire more people on their tech support line ;-)
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Macbook Pro Battery Recall (15")

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