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147 Comments
- greenamp, on 10/12/2007, -1/+24Yeah, Dell and other companies with the same batteries are having the same problems. What are they doing about it? You got it. Nothing.
- M4cb0y, on 10/12/2007, -0/+21How is replacing the batteries for free "saving a buck" for Apple?
- greenamp, on 10/12/2007, -2/+22Apple does not manufacture batteries. They use the same company that many other PC notebook vendors use.
- clashbomb, on 10/12/2007, -3/+21good news. now if only dell would do something about their little problem.
- bertdevriese, on 10/12/2007, -1/+19but it is positive that they do recall them, instead of ignoring the problems!
- wedges, on 10/12/2007, -0/+16at least they recall them instead of just pretending nothing is happening.
- Ramble, on 10/12/2007, -0/+11Looks like someone was trying to smuggle crack.
- nTensify, on 10/12/2007, -1/+11"If i was a respectable company, with plenty of capital i wouldn't have issued the batteries in the first place."
Oh, so you would have spent three to six months, testing every battery before shipping the machines, all-the-while reducing the capacity of the batteries anyway (due to repetitive charging and discharging losses)?
You're a genius, quick, go work for Dell. - tuartboy, on 10/12/2007, -1/+10"I wouldn't care if my machines were 3 months late to market"
I call BS. Obviously someone has never tried to compete in the business world. - maninblac1, on 10/12/2007, -4/+12I agree, but MS doesn't do the hardware. So it's kinda irrelevant. Just saying.
- inactive, on 10/12/2007, -1/+9I ordered mine, I wonder if they will mind If I don't return the old one
- Lostcosmos, on 10/12/2007, -0/+8The other day I took my MBP out of standby only to have the normal battery icon replaced with a battery with an "X" over it. The drop down menu says that there are "No batteries available." I searched the forums (and Apple support too) and tried resetting the PMU and RAM but no go. Then I was lucky enough to find this. I hope this helps others with the same issue.
- sq2shooter, on 10/12/2007, -0/+7Thank god for Digg or I would have never known there was a recall or my battery was one of them. My new one is on the way now.
- bantam, on 10/12/2007, -2/+8message of the story... Everyone get applecare
- noahhoward, on 10/12/2007, -0/+6I hadn't really noticed anything but I'm in the range so we'll take care of it anyways.
- morcheeba, on 10/12/2007, -1/+7what would you have done?
- dmcbride, on 10/12/2007, -0/+5This is retarded. You think they would replace defective batteries with other possibly defective batteries? It is widely known there is a battery issue - the images of batteries 'swelling' is proof enough and be replacing them with a batch that is known (at this time) to be good is saving them from lawsuits.
Issues are bound to pop up after any manufacturing process - it is how it is handled that matters.
Apple is incredly interested in protecting its image and the battery recall is doing just that. If it was found that Apple knowingly replaced defective batteries with other defective batteries, can you imagine the number of people jumping ship? - TenMinuteParty, on 10/12/2007, -0/+54 Days ago my 15' Macbook pro battery stopped working and the computer would only stay on if it was plugged in. It took me all of 10 minutes to describe the problem to the woman at the Apple store, test the problem then get me a new battery free of charge. No hassle at all, they were amazing about taking care of the problem.
- greenamp, on 10/12/2007, -5/+10@xswag
Less hyperbole please. - Jeffrey903, on 10/12/2007, -1/+6Sucks that I don't qualify. There isn't anything wrong with my current battery, but it would've been nice to have a new, free battery.
- 1010011010, on 10/12/2007, -0/+5So get Apple to replace it. I had problems with my MBP battery not keeping a charge well, and they replaced the battery. There is no MBP in existance that is not under the original 1 year warranty. Take it to an Apple store, or call AppleCare.
- aCiD2, on 10/12/2007, -3/+7I don't understand this craze of just bashing Apple. What actual benefit do you bring to digg by coming along to the Apple section, just to say "Oh look, reason #29832" why Apple's suck? I use, and dislike Windows and follow the Apple part of digg to see what's up - and whether it's worth my investment. I read the comments to see what people have to say about xyz and you lot don't help. If you don't like it, go somewhere else, it's simple enough.
- inactive, on 10/12/2007, -2/+6Something else wrong with them too. Check out this Flickr:
http://www.flickr.com/photos/79905043@N00/200695033 - QueenOfSwords, on 10/12/2007, -1/+5Dell Battery Recall : "Those Dells are so crap!"
Apple Battery Recall : "w00t! New battery!"
Heh.
I've applied for a new batt. It's not on the Australian site yet but 'Australia' is a valid drop down option on the webform.
Something to keep in mind is that defective or borderline defective batteries run hotter than non-defective batteries, so this may help some of you with your MBP temps. - crossthread, on 10/12/2007, -0/+4lakawak...cut back on the caffeine a bit.
- indoracer, on 10/12/2007, -1/+5My battery went bad just a few days ago. My MBP was shutting off when using my battery. Third issue with my MBP. Way to go Apple!
- aristoworks, on 10/12/2007, -0/+4Signed up for the recall!
Can't wait for a new batt. Thanks Apple! - ascheinberg, on 10/12/2007, -0/+4Mac batteries need to be power cycled. Let your MBP run until it shuts off from the battery dying, then recharge it and the battery life will be much longer. Seriously, try it.
- Kolenka, on 10/12/2007, -1/+4The biggest source of problems like the mooing/whining, and battery issues isn't the lack of prototyping, but rather the movement from the prototype phase to the mass-production phase. Issues that don't show up when you make 5, can show up noticably when you make 5000 if the problem statistically comes up maybe 1 out of every hundred parts you get. (For example)
While it would be nice that fewer of these sorts of problems occur, sometimes they slip through no matter what you do, because some of the flaws don't actually enter the product until afterwards (such as batch issues which can crop up from time to time), or they take too long to manifest for them to be discovered (ones which take a year to 'bake' before they appear).
Yes, Apple is trying to save money (by avoiding recall until needed, and then recalling before other costs get too high), but it isn't like every company out there is 'teh evil' focusing solely on money. You also cannot issue a recall or avoid a problem if it simply didn't exist or manifest during the prototype phase (which is a lot longer than most people think, half a year can be spent on a product like a laptop or cell-phone in a prototype state before it enters the market). - bantam, on 10/12/2007, -1/+4the way i see it, as long as apple fixes the problems for everyone i am a happy person. Some companies will deny a problem for years till they recall somthing unless its can cause harm to someone...
- ajimmykid, on 10/12/2007, -0/+3there's also a fix for that whine (if you have/hear it). replacement of logic board.
http://docs.info.apple.com/article.html?artnum=303365 - TravisS, on 10/12/2007, -0/+3someone needs to invent new battery technology maybe? I have heard so many people having problems with lithium-ion batteries.
- inactive, on 10/12/2007, -0/+3To clarify something that is not mentioned on the support site. The Apple operator told me the serial numbers start with 6N. 9D batteries (like mine) are not affected. I hope that is helpful.
- crammaz, on 10/12/2007, -2/+5Well its good that there was/is an issue, but it is very good to see Apple acknowlege the problem. Well Done
Now to fix those other problems..... - QueenOfSwords, on 10/12/2007, -0/+3Ummm... you have called Apple Care, right? If you're, you know, talking about your own machine.
- notninja, on 10/12/2007, -0/+3nice even though i had an affected battery. i had no problems with the battery. ill do it anyways.
- inactive, on 10/12/2007, -2/+5Do you really think the millions of Windows users who's computers are taken over by malware and spyware and are turned into "drones" to DDOS popular websites "actually know how a computer really works"?
People who choose Macs do so for a variety of reasons and one of them is to get away from viruses. There are many, many other reasons too but there is NO reason why any Mac user is any less intelligent than anyone on Windows or Linux. - withoutfunk, on 10/12/2007, -0/+3actually 6N, but I had to find this out the hard way by calling them.
- timdorr, on 10/12/2007, -3/+6Yeah, sure it is. I've had 0 problems with mine so far. It's the usual high level of quality out of Apple.
- $cirisme, on 10/12/2007, -1/+4Kupop,
Before WWDC? Are you crazy? ;) Seriously, wait a couple weeks and see what happens at the conference. I don't think they will do much with the laptops, but it never hurts to wait. - nTensify, on 10/12/2007, -1/+4Same here. Any luck, it'll just mean I get a free battery.
- ohmar, on 10/12/2007, -1/+4@ascheinberg,
Actually, that is exactly the opposite advice that I had heard. With Lithium Ion Batteries, the idea is that you recharge them whenever you can, and running them all the way down may actually kill your battery life. - ODog417, on 10/12/2007, -0/+2maybe I'm an idiot but I just called to have mine replaced since the website wasn't accepting my serial numbers and was told that I had to give my credit card info. As much as having two batteries is quite appealing I wasn't going to argue about it since its a free replacement.
- inactive, on 10/12/2007, -0/+2do0m I did RTFA, it doesn't say you have to return it, just asks you to. Apple never asked for a CC or similar to make a deposit like Micron did when they sent me some bad RAM ands I wanted a new piece without having to wait for the old piece to get back to them. I guess I will just sit on the old batttery and see if they send me a failure to return the battery notice.
- Steerpike, on 10/12/2007, -0/+2Same thing happened to my battery, except it didn't get to the point where the cover popped off. I walked into the Apple Store showed them the battery and 10 minutes later I had a new one.
- rritterson, on 10/12/2007, -0/+2load up activity monitor and keep in visible. When it occurs, see if any process jumps to 100% CPU.
Also, do other things continue to function aside from the UI (e.g. does iTunes continue to play?) If so, you might have a corrupted window_server process and a reinstall would probably fix it. - inactive, on 10/20/2007, -2/+4Good thing the laptop/battery is in the wife's name, hope they don't wake me up when they hunt her down.
- stevehill, on 10/12/2007, -0/+2No ohmar, Apple recommends you drain then leave for about 5-6 hours one every month. For regular usage though, charging in bits is better longterm, just drain once a month also.
My replacement battery should also be on its way now. Not a problem though to date. - fanboydcs, on 10/12/2007, -1/+3Actually, Letting a lithium battery run down all the way and not charging it for weeks will destroy the battery. But exercising the battery is a good thing to do. Every once in a while its smart to let the battery totally discharge and then fully charge it. This way the calibration monitor is correct and it can read the battery correctly. Otherwise its smart to always be charging your lithium batteries, unlike Nickel based batteries that like to always be discharged.
Remember though Lithium ion batteries are based on charge cycles and exercising the battery to much can make the charge cycles go alot faster than normal. (that is why you should always keep it charging, you can not over charge) - logic6, on 10/12/2007, -0/+2How long do people get with their MBP batteries? I get about 2:10, on a full charge... anyone else?
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