What is Digg?Sponsored by AVG
Windows 7 Needs An Extra Layer of Security view!
free.avg.com - AVG Anti-Virus Free 9.0 works with Windows 7, to provide the best protection against web threats.
164 Comments
- roomforpanic, on 10/12/2007, -27/+211Hi, I'm a Mac
And I'm a PC
And I'm another Mac...that stole your soul! - bebop717, on 10/12/2007, -3/+91What's all this regular porn? This is clearly not my hard drive. I only have hardcore animal porn on mine.
- Onikun, on 10/12/2007, -6/+85"IT GETS WORSE...
In my discussions with apple this AM, I was told that it is IMPOSSIBLE for them to arrange to get their mistake fixed. The only solution, I was told, was for me to send in my computer, they will put an 80gb hard drive in it and send it back. I was told that if I want my data, I should have the other person (who received my hard drive/case) copy it and send the data to me!!!
I was told that there is no way that they can arrange anything else. I offered to have both computers shipped to Steve Jobs. She stated that that was up to me and that I would have to pay my own shipping if I did that.
I will be sending an updated inquiry to Apple security. Any suggestions???"
Great service - goldfenix, on 10/12/2007, -4/+48@98acura
>remove your HD before you send your computer in for service... Problem solved...
Ten bucks says the Comp USA tech would take one look at the computer and go, "Oh, there's your problem, there's no hard drive in the system!" and then send you on your way with a $100 bill. - LycoLoco, on 10/12/2007, -19/+63And this, my friends, is exactly why I do all of my tech repairs myself.
- defectDS, on 10/12/2007, -5/+39"Will be interesting to see how the apple crowd takes this."
Relax man. You said it yourself, some guy screwed up. Surely you were not expecting pitchfork-weilding "fanboy" mobs? - klawz, on 10/12/2007, -2/+32@ DBiz
Did you ever think that maybe there wasn't an Apple store near by? Not eveyrone has one near. Maybe he bought it at that Compusa, who knows. - cawpin, on 10/12/2007, -2/+27@mikelieman - "Reading over the story..." What? You didn't read too closely did you? It wasn't CompUSA that did the"repair"; it was Apple. Pay attention next time.
- kent1146, on 10/12/2007, -3/+27That's why I put my porn on an external 500GB hard drive (which now that I think about it, is getting kind of full)
- onionizer, on 10/12/2007, -4/+26That would be a total disaster for me. all my fine selection of porn gone forever..
- jstevewhite, on 10/12/2007, -7/+29@lycoloco -
This, my friends, is why I keep my personal data backed up, use filevault, and turn off autologon. In the case my hdd is swapped or something simlar, I just restore. Whoever gets it is going to have to rebuild it anyway, and unless they have NSA money/time/processor power, they're never gonna see my data. Everyone makes mistakes. - sexycommando, on 10/12/2007, -12/+34Yes, because clearly this is not Apple's fault or responsibility... *rolls eyes at fanboys*
- bmwboy, on 10/12/2007, -7/+27@goldfenix
Ten Bucks if the tech in CompUSA knows what a hard drive is... - h2d2, on 10/12/2007, -12/+30Do Mac users feel so confident about their machines stability that they don't keep backups? Even when sending them out for repair???
- 98acura, on 10/12/2007, -13/+31remove your HD before you send your computer in for service... Problem solved...
- TheOther1, on 10/12/2007, -5/+19And that midget on horse pron is getting harder to find.
- iricund, on 10/12/2007, -2/+13It certainly seems rather negligent on Apple's part. But mistakes happen. It's pretty shocking that neither CompUSA or Apple are making any real effort to rectify the situation though. It wouldn't take a lot to achieve an amicable resolution to all this.
- jimthetaff, on 10/12/2007, -15/+25who gives a *****
- inactive, on 10/12/2007, -3/+13Repairs? I thought macs were perfect...
HAVE YOU PEOPLE BEEN LYING TO ME ALL ALONG?! - mtvkilledusall, on 10/12/2007, -1/+10Apple _will not_ accept a machine without a hard drive in it.
I used to be a Tech for Compusa and that is a big problem we have with a lot of customers. - cawpin, on 10/12/2007, -0/+8DBiz - You are a fanboi. If you had read the story you would have the answers to all of the questions you raised. The nearest Apple store was 300+ miles away. CompUSA sent it to APPLE for repair. Apple screwed up, deal with it.
- sewalsh, on 10/12/2007, -5/+13OMG. THEY SWITCHED THE FLUX CAPACITATORS!!!
- dvddesign, on 10/12/2007, -2/+9STOP! Ugh, I can't fathom losing all my data like that. I've got ***** redundantly backed up all over my network just in case of such things. I've got 3 copies of all my MP3's and AAC files already...
I use my computer as a business tool and the fact that companies are so reluctant to assist in data retention is aggravating. As someone who used to do tech support for business computing (video editing and compositing), I would break my neck to try and keep customer critical data. Can you imagine what would've happened had it been a movie studio or TV station losing 2-3 minutes of a digital edit for a movie due to crap like this? Obviously stuff like that is going to be redundantly mirrored anyway, but the point still stands. It's important data. Whether it's photos of you and the kids or a million dollar movie, it needs better protection offered against data loss. - sorrow, on 10/12/2007, -6/+13I can't believe how complacent this guy sounds.. "How do I do that? I guess we need to wipe the drive and then reload... can anyone let me know how to do this?" Are you kidding me? I'd be raising hell and asking how to press charges! All of my personal data would be jeopardized, all my apps, saved and not backed up files, etc all gone... :shudders::
- Luuvitonen, on 10/12/2007, -3/+9"Classic Digg jokes" ... you must be new to the internets.
- Smifnwesson, on 10/12/2007, -1/+7How does this become Compusa problem if they sent it out to Apple to be repaired .I'm not saying Compusa is perfect company cause they are far from it, but if Apple made the mistake and all Compusa did was ship the mac book to Apple then it's Apples responsible to correct the issue
- klawz, on 10/12/2007, -1/+7loss of the data isn't the problem, some other random person out there having your data is a big concern, and they are responsible for that, or at least it can goto court if needed (id theft, murder/stalking/rape due to the data being given out, etc.)
- Quintios, on 10/12/2007, -2/+7I returned a dell laptop for service, and I was instructed to remove the hard drive before I sent it in (obviously, the problem was not with the hard drive.) They gave very simple, easy instructions on how to do this. Perhaps more companies should be telling folks how to use a screwdriver and therefore protect their privacy.
- kodek, on 10/12/2007, -0/+5Read the ***** story. It WAS Apple.
- Crass22, on 10/12/2007, -2/+7http://www.thebestpageintheuniverse.net/c.cgi?u=compusa_sucks
- threemagic, on 10/12/2007, -0/+5no.. any part that Apple actually manufactures works perfectly. I think the count of Apple Manufactured parts is 0.
- sexycommando, on 10/12/2007, -3/+7It's amazing to what extend Apple fanboys are willing to go to in order to make up excuses for this mistake. Sure, he should have backed up his data, but come on people, not everyone can afford to buy extra hard drives for backup. And he HAS to wipe his hard drive clean before sending it in for repair? Since when was this new rule invented? Maybe it's a new rule, just for Apple computer repairs? And people dissing the guy for buying/repairing it at CompUSA? If he really did buy it at CompUSA, and CompUSA is really that *****, Apple should at least be aware of it and take responsibility for the repair service of their products done in their name. Otherwise, stop letting CompUSA sell and repair your *****!
- Vision2098, on 10/12/2007, -1/+51 - Cut a hole in a box.
- Kypt, on 10/12/2007, -5/+9@DBiz
When you're not a real company fanboy and are just an average consumer your first bet is to take it back to the store you bought it. Its common (average) sense. Don't spin this as being his fault. Apple (not CompUSA either) is at fault here and I hope they get it fixed. - inactive, on 10/12/2007, -3/+7omg... everybody PANIC!
- TiKoZ, on 10/12/2007, -6/+10iMac c2d 20"; MB 1.66, 1 gb; iBook g4, 1.33 1 gb; Mini 1.42, 1gb; g3 PM 400, 640mb; Nano gen 1, 1gb and 2gb; iPod Gen 4 20 gb; Shuffle 512mb.
^ he deserves it - threepio, on 10/12/2007, -2/+6Pulling the HD doesn't void your Apple warranty.
- chicken101, on 10/12/2007, -5/+8Im in ur computer switching ur harddrive
- M0b1u5, on 10/12/2007, -0/+3Issue a law suit, with Apple as first respondent. You data is probably valued in the tens of thousands of dollars. Loss of privacy for someone else having your HDD - valued in hundreds of thousands.
Just buy a new laptop, and let your lawyer sort it out to your advantage. - stevemis, on 10/12/2007, -1/+4Unbelievable. Come on, Apple. Step up to the plate and make this right.
- JaybeasCorpus, on 10/12/2007, -0/+3This happened to my girlfriend (at the time), who sent her Dell laptop in for repairs. When it came back, some other guy's hard drive was in it. Dell was worthless when it came to getting the hard drive back to him, so we found some contact information by looking at his resume stored on his hard drive. We ended up sending him the hard drive ourselves, instead of through Dell. I don't seem to remember what happened to her hard drive, though...it certainly wasn't in THAT guy's laptop.
Lesson to be learned - back up your data. A lot. - threemagic, on 10/12/2007, -1/+4Again... it's not about data lost.. it's about your data being given to someone else!
- ejm508, on 10/12/2007, -2/+5Except for the will it blend one, arent those more of a slashdot thing than "classic digg jokes"
- triska, on 10/12/2007, -0/+3@dbiii:
He did have backups. Also, got any hints for how to wipe a hard drive inside a machine that needs to stay under warranty because it needs repairing due to not powering up?
I wonder if people here ever think. - klawz, on 10/12/2007, -4/+7yet another dumbass comment by someone who didn't read the article. This wasn't a comp usa issue, it was an apple issue.
- Crass22, on 10/12/2007, -0/+2"Why does everyone seem to accept this as normal business procedure ?"
Because this is the way things have been done for decades my friend. The guy that sent in the Mac is an obvious newb so he can be spared somewhat. It's like sending clothes to a drycleaner, anything you leave in your pockets is fair game. - iheartartoo, on 10/12/2007, -0/+2Almost the same thing happened to me. I brought my Macbook in for a Superdrive replacement, and my entire hard drive was wiped. But neither Apple, nor CompUSA do the repair, it's sent to a third party repair shop. It sucked, yes, but I should have backed up, and complaining to Apple and CompUSA won't bring my data back.
- secondimpact, on 10/12/2007, -4/+6So the story really wasnt CompUSAs fault..
It was Apple's fault. Just clearing things up! - G-RaZoR, on 10/12/2007, -3/+5personally, I would take it to court. I know with legal fees it could be expensive, but If you could convince the judge that all your "intangible, irreplaceable, and important data has been lost"
worth a shot... - washcapsfan37, on 10/12/2007, -0/+2This is a bigger and bigger concern nowadays with all the refurbished items being used as warranty parts. A company I worked for a few years back had a Dell system and the HD went bad. We contacted Dell and they sent out a hard drive to replace. We stick it in and were getting ready to format and install the OS when we noticed it had someone's entire OS already installed on it complete with personal files and such. Last month my iPod scroll wheel broke and I took it back. They gave me a new one, wrapped in cellophane. I powered it on only to find the language had been set to Japanese and there was some music on it.
Always be careful letting other people handle your data, even if you think it's lost. -
Show 51 - 100 of 165 discussions
© Digg Inc. 2009
— Content created and posted by Digg users is