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- halleyscomet, on 10/12/2007, -13/+57@Glenn
News Flash:
Digg.com user Glenn has NOT encountered any of the bugs reported by thousands of iTunes 7 users. Based on this single data point, and this user's positive experience, Apple is ceasing all work on any patches, updates or feature modifications to rectify the bugs.
Steve Jobs is quoted as saying "Well, we were worried at first. I mean we have home users whose machines send us seven to ten crash reports a day, all related to iTunes. Tech call lines have been flooded, and iTunes 7 has become one of, if not THE major source of Genius Bar visits. However, Once we learned that Glenn hadn't seen any of the reported problems, we concluded that it really can't be wide spread enough to warrant any developer attention."
Sony has recently asked Glenn to evaluate their laptop batteries, and it's rumored that Microsoft is planning to add Glenn to the list of slated to receive a free Microsoft Vista upgrade "Just in case there are any launch issues." - Glenn, on 10/12/2007, -26/+44As much as people have complained, I have noticed 0 of these reported bugs...
- CypherXero, on 10/12/2007, -4/+19@Avalontor
You need to go back to math class. - attila, on 10/12/2007, -5/+12The bug I encountered, (which I haven't read much about on these forums) was that after installing the "suggested" updates to iTunes 7.0 and iPod firmware 1.2 I was unable to copy ANY ripped mp3's to my iPod Nano with the iTunes software. I was, however, able to move music purchased from iTS to the iPod. The iPod itself functioned normally and without issue, other than not being able to see my personally owned mp3's.
I called Apple Product Care and was told by a tech that I should be putting all of my music in the iTunes Library... well, that's all fine and good but it's not a solution to the problem. It's a workaround that doesn't take into account that I have a vast collection (over 20,000) carefully categorized music files. She even acknowledged that it would be silly to have my music in two locations on my harddrive. The tech ended up telling me that I just had to suck it up and buy music from iTunes, with no help being given, she ended the support call. All in all, the tone if the conversation was that iTunes 7.0 will not support music out of iTunes's container to be transfered to the iPod and that all music should be stored within the iTunes Library.
I don't think that's so much of a bug, as, self-imposed restrictions. I guess that's also the reason why Apple is going to be reluctant to address it. I fixed my own problem by downgrading both my iTunes installation and iPod Nano firmware. 6.0.3 for iTunes and 1.0 for the iPod. (for anyone with a similar problem).
Consequently, for the downgrades, I am unable to purchase some albums from iTunes. - Cander, on 10/12/2007, -2/+8No it was rushed to coinicde with the iTunes store update and updated iPods. They didn't really change anything DRM wise. myFairTunes was just specifically looking for version 6.
- Avalontor, on 10/12/2007, -3/+8@CypherXero
Man, you are so right. - tracespeck, on 10/12/2007, -2/+7Makes me happy to know that my constant delaying of upgrading software has worked to my advantage.
- sackU, on 10/12/2007, -1/+5LAMO this worked out fine for me. A friend of mine got si frustrated with iTunes and his shuffle he just gave it to me.....
Oh well another one at home. That makes a 1G, 4G, 5G, and a shuffle :) - glasgowm, on 10/12/2007, -1/+5I didn't notice any bugs until I started using podcasts, It crashes every time I try to listen to certain podcasts (podrunner). If my itunes crashes in the middle of a download, when I reopen Itunes I wont be able to resume or restart that partially downloaded file [the (!) icon appears beside the song even when I delete the whole podcast and try to re-download!]
- brettotte1, on 10/12/2007, -0/+3The problem I have is when playing a video podcast in a SEPARATE window it's a green/white/purple flashing screen. Only way to fix is to pause it, click on the full-screen button, click again to go back to the original sized window & it's fine.
- Quix, on 10/12/2007, -2/+5I suppose it's news if you're having problems with iTunes and are wondering if/when there will be a fix.
I haven't had any problems with v7 on my Mac, but I did manage to accidentally get it to play two songs at the same time once. Which could have happened in v6 for all I know; I'm not sure how I did it. - kevinarth, on 10/12/2007, -0/+2I had problems with podcasts resetting my device. I had tried many of the tips and tricks as suggested in the Apple discussions forums. After several days of frustration, I resorted to backing out the updates and restoring to 6.0.5 with iPod firmware version1.1.2. This solved my problems until...
iTunes now whines that it can't transfer some of my media files because my software is too old. it's going to force me to put this buggy piece of c**p back on my machine and just 'take the pain.'
"iTunes...The new iPod Killer!" - aldenhg, on 10/12/2007, -2/+4I love iTunes, but I don't think I'm going to upgrade to 7.0.x any time soon. From what I've read, it takes up an unholy ammount of memory when running (even more than iTunes 6.0.4's 22-30MB). I may have 3 gigs of RAM, but I'd rather leave that to PS and Illustrator. There's no reason for a jukebox to use more than 10MB, so what's with all the bloat?
- polyfrolic, on 10/12/2007, -4/+6I have been warning other Mac users of this inevitability. Apple have killed off ALL other music players on OSX. I only just manage to run music on an abandoned music program, but one OS upgrade in the future will break compatibility (on X86 it will need to be emulated).
Once Apple have 100% of the player market, and 40-50% of the media file market for OSX, you can be assured that MP3 will be a dead format on OSX.
Apple fans are so blind to the way Apple behaves it is sickening. For Windows users wanting to switch, think about the lack of software variations (yes there are HUNDREDS of text editors and RSS programs, but one program or less for many software types on OSX). - modpancake, on 10/12/2007, -1/+3Hey, ever since upgrading to iTunes 7, my otherwise stellar PC reboots when (and only when) I'm downloading content. Playing songs is fine. Has anyone else encountered this issue? Hope I'm not alone on this one.
- tawnykw, on 10/12/2007, -3/+5The only problem I've had so far with iTunes7 is that last.fm wouldn't recognize the songs I tried to submit. Not a huge problem, but it still bugged me.
Thankfully, iScrobbler is on the ball and fixed the problem (probably working around the bug in iTunes7 itself) in a couple of days. Now I'm a happy camper... until I discover the next round of iTunes7 related problems that is. - attila, on 10/12/2007, -1/+3Right, in which case my reported bug is not a bug, but in fact, a feature.. which is the impression I got from my conversation with Apple tech support.
- laserdisc, on 10/12/2007, -1/+2I haven't had problems yet with the Mac version but the Windows version is definitely flaky. I guess it just proves that Apple aren't the best at writing Windows apps as Microsoft is on the Mac platform. I wonder what it would be like if they released a Linux version.
- aliekens, on 10/12/2007, -0/+1In my case, Party Shuffle stops after playing one song, whatever number of upcoming songs I have.
- mc4_a, on 10/12/2007, -1/+2I've had a few issues: crashes, inability to update the firmware, rebooting when certain podcasts are played. It really is the worst iTunes release yet. That being said, once it works it will be the best release.
Next time they need to do a beta. - ronaldpoi, on 10/12/2007, -1/+2My bug: Go to "Party Shuffle" and just push the play button!... now change the "upcoming songs" to 0 (zero)... this used to mean "i don't want to know what song is coming"... now it means: "there's no song coming after this one"... Party shuffle will stop playing songs as fast as the actual ends... Pretty annoying for me...
- operator99, on 10/12/2007, -0/+1Well I'm back at 6.05 to avoid the problems I had with 7 - ultimately not recognizing any of my ipods - but what annoyed me the most when it was kind of working was that the album art, added manually to the info window because you couldn't drag and drop anymore into the album are window on the bottom left of Itunes, wouldn't transfer or show up on my 5G Ipod. I manually manage my music so I wasn't asking for a sync with the library. My friend has had the same problem with a Mac. I think others that say the have no problems should double check to see that newly added art using 7 actually shows up on the Ipod, not just in Itunes.
- pyrates, on 10/12/2007, -0/+1Oh the album art thing reminded me of something, the fluid motion of it that is. Didn't be os do this over half a decade ago on a p2 400 with much less ram then we have today?
- halleyscomet, on 10/12/2007, -2/+3@aldenhg
Supposedly, most of that memory boat is coming from the album artwork browser. Keeping the browser open should reduce the memory footprint of the application.
That said, iTunes 7 isn't a security release, so upgrading is a matter of deciding if it has any new features you want.
I made the mistake of upgrading when it came out (I should have known not to install a x.0 release of ANYTHING) and have had a number of random shutdown issues when playing songs or importing files. - Escamillo, on 10/12/2007, -1/+2Mr. Jobs, it's called "beta", learn what it is and make use of it!!
This is what Apple gets for continuing to eschew a "beta" policy. - V1ncent, on 10/12/2007, -0/+12 friends had different problems - (1) the frozen thinking it's corrupted player (2) commercial music purchased deleted.
- digitalsin, on 10/12/2007, -1/+2I like when Apple toils.
- charlie55, on 10/12/2007, -0/+1i hope they hurry up. i had to revert back to version 6 and it was a dang hassle. but i liked some of the features of 7, so i miss them. i want the best of both worlds, features and reliability.
- inactive, on 10/12/2007, -0/+1I bought an 80 gig today from BestBuy - the guy wasn't sure if he was allowed to sell it, but I convinced him.
My experience seems to be following the same theme. I can't add mp3s to library or to the ipod itself. - OAKsider, on 10/12/2007, -0/+1Alright! "Any day now" can't come some enough! And the current distortion fix of changing the bit-rate is embarassing, ntm doesn't work as stated. Audio still fast-forwards randomly. Well, here's to Apple getting it right the second time around . . .
- jillmatrix, on 10/12/2007, -0/+1Can't wait for a patch. In the meantime, I did read a comment that said that longer, complex album, artist and song names were making the writer's iPod trip. I shortened my file names, pulled out all non-alphanumerics like parentheses, question marks, etc., and that helped it stop freezing somewhat.
Then I used doug's applescript Import iPod Audio files http://www.dougscripts.com/itunes/scripts/scripts08.php?page=1#importipodaudiofiles to move my songs from my manually managed iPod to iTunes and back. A lot of the files wouldn't import so I again played around with the file names (deleting album names seemed to help), tried converting them to .mp3, etc., until I got everything back and forth from iTunes back to the iPod.
It's sticking even less now, but isn't perfect. - leafsfanatic, on 10/12/2007, -0/+1I tried using the backup feature in iTunes7 and noticed it does not backup iPod games. I re-installed OS X over the weekend and restored my itunes backup, then plugged my ipod in and have it sync with itunes. Because the games didn't get restored from the backup (and weren't in my library), they then got deleted from the ipod. Had to contact Apple to allow me to re-download them, but they never did tell me how to back them up or why the backup feature doesn't do ipod games. Hopefully this is fixed in the update.
- SlabbaJabba, on 10/12/2007, -0/+1Nice friend you are. I would have at least helped him out a little and told him to keep it. You really need another one though.
- HMTKSteve, on 10/12/2007, -0/+1I can't do a re-sync.
I have a 30GB iPod and a 10GB hard drive on my computer... How am I supposed to put 25GB of podcasts/songs onto a 10GB hard drive with only 2GB free???
As it is now, all of the mp3 files that were on my iPod work fine. Some of the podcasts I have added since the "upgrade" cause the iPod to reboot when I try to play them...
GGRRRR!!!!!
I only updated iTunes and the iPod because iTunes would not let me move some video podcasts over to my iPod. It kept "claiming" that the iPod software was too old to support the video files... Even though the video files were the same exact format as they were for the last year!!!
Sell me a Zune! - Phusion, on 10/12/2007, -4/+4I had the same problem as Atilla, I finally gave up and put my music in the library.. those MOTHER *****, I spent hours dealing with this, thinking it was a hardware problem until I remembered iTunes 7.. what a POS!!
- buzzin55, on 10/12/2007, -0/+0I'm working now 20 years with Apple products. It's the first time I slashed Apple Software in the trash bin. They are goin the Microsoft road - and I will take another direction. It's too bad.
- pyrates, on 10/12/2007, -1/+1Isn't this something that Microsoft has been known to do? Release a buggy product and then fix it later?
- xoineg, on 10/12/2007, -6/+6Same here, nothing yet. I have it installed on my intel Imac and my windows xp machine everything seems to be going well. I tested the cover art feature and was able to get a lot of my missing covers. My ipod is able to sync and update with no problems either.
- mathmanjeffy, on 10/12/2007, -4/+4What's the name of your friend? And... would he be interested in 20 million US $ from an ill but wealthy Nigerian man?
- halleyscomet, on 10/12/2007, -4/+3@arkmtech
attila said:
"was unable to copy ANY ripped mp3's to my iPod Nano with the iTunes"
If iTunes 7.0 was intended to "appease the record-label nazis." then I'd say bugs like the one mentioned above indicate that it's working. - hardcle, on 10/12/2007, -2/+1This story is essentially a duplicate. It just links to a story that has already been on the front page. No new information.
http://digg.com/apple/Apple_broadens_Leopard_distribution_iTunes_update_soon - u8myfoood, on 10/12/2007, -3/+2EWWW WE ALL KNOW WINDOWS MEDIA PLAYER OWNS iTUNES!
SO SWITCH BAK TO WMP!
jk. - theWrkncacnter, on 10/12/2007, -2/+1Mine still puts a gap between Brain Damage / Eclipse, and crashed while I was watching and downloading Ask A Ninja podcasts. And they changed the icon to Blue! I liked Green! C'mon apple...
- arkmtech, on 10/12/2007, -6/+5I have a funny feeling that iTunes7 was rushed in an attempt to counter-act the recent "MyFairTunes" DRM-unlocking software and appease the record-label nazis.
Too bad it didn't work. ^^ - dyl0n, on 10/12/2007, -1/+0It couldn't install the updates to my 5g ipod, alot of the album art is wrong and it takes up about twice the memory. Not amused.
- V1ncent, on 10/12/2007, -2/+1Never upgrade ANYTHING until others have had a chance to make sure there aren't problems.
- aeproberts, on 10/12/2007, -4/+3This is the second front page story about this in 24 hours (see link below) .....if this many people are having problems it is somewhat obvious that patch is underway. Does this really deserve that much attention. Bother me again when it is actually out.
http://digg.com/apple/Apple_address_some_iTunes_7_bugs - eadnams, on 10/12/2007, -2/+1I think a majority of users arent having issues, at least from what I've observed... 7 works better on some of my friends computers than 6 does... no one that i know personally has had any isues . However, it seems that those that are having issues, are getting serious problems, and are very vocal about it... I don't see it as any more buggy than a game that has just been released. Nothing can work on every combination of hardware/software every time. I'm glad to see Apple is all over fixing this.
- brstilson, on 10/12/2007, -5/+3I had issues with the first release 7.0.0.20, but they were all cleared up in 7.0.0.70.
- boyasunder, on 10/12/2007, -2/+0As much as it sucks to do, one way to fix the podcast problem is to do a restore on the iPod, and then re-sync your library and podcasts. At least, that worked for me. It's a stupid solution, and annoying to do, but if you have your entire library on your computer, you might try it.
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