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372 Comments
- naderslim, on 10/14/2007, -93/+218I think this is jumping the gun a bit...no?
What kills me is Apple is criticized for the price drop on the iphones. P-R-I-C-E D-R-O-P
not an increase. So if they never dropped the price noone would have complained?? what sense does that make?? - lkv87, on 10/14/2007, -11/+119A few months ago I probably would have labelled myself an Apple Fanboy, now I think I'd call myself an Apple Product User.
Please Apple, dont become the new Mircosoft. - anjinash, on 10/14/2007, -5/+93I switched my main PC to a beautiful 20in iMac just a few months ago and I love it, but let's not kid ourselves here. Blind loyalty is just that - blind. Apple has always had control issues, and were they to have the monopoly that Microsoft has enjoyed for years now, I fear Apple would be just as draconian, if not moreso, than Microsoft could ever hope to be. Steve Jobs wants control over every aspect of his products, from the hardware all the way down to the software.
Yes, Apple makes some amazing products, but let's not turn a blind eye to Apple's business practices. If Microsoft or just about any other company pulled some of the same ***** that Apple does, the same loyalists would be the first to criticize. If Steve does it, he's a genius. Don't be hypocrites. ***** practices by companies must be pointed out and chastised, Apple is no different. They're out to make money, often times at the customers expense. Apple does not work for pats on the back, and would gladly ***** any one of us over if it bumped the numbers of their bottom line. End of story. - inactive, on 10/10/2007, -49/+120Apple has always been worse than Microsoft. It's only now that Apple's products are becoming so popular that people are realizing this.
- Senturion, on 10/14/2007, -27/+93I currently have a MacBook and an iMac in my shopping cart on Apple.ca waiting for the release of Leopard, but I have to admit Apple's consumer-unfriendly stance on some recent issues is making me think twice.
- Scruffydan, on 10/14/2007, -3/+66How about the other complaints:
Apple Breaks 2005-2007 Video Add-Ons: No Warning, Just Buy New Ones
iTunes Store iPod Games: Buy Them Again for New iPods
iPod touch Screen Problems: Deny Them, Charge Restocking Fees
iPhone Ringtones: Pay Twice for Each Song; Forget Using Your Own (not to mention recent upgrades to itunes have disabled unauthorized ring tones)
And not mentioned is the probable cat and mouse games to shut down unlocked iphones, or the recessed iphone headphone jack that made most non-apple headphones require an adepter. - Rodman930, on 10/10/2007, -14/+61How is apple not worse that Microsoft? Microsoft doesn't force you to buy an intel CPU or Nvidia graphics card when you buy Windows. They give you much more freedom of choice. It's hard to go no newegg and build yourself a Mac.
- ocellnuri, on 10/14/2007, -3/+47I wasn't aware of the Video accessory issue.
The only video out I use on my 5G iPod is the headphone jack video cable... so that won't work with anything new? I'm mad, and I'm not even someone who dropped $250 on a video dock to find out it won't work with anything new. Apple handed out the "Made for Ipod" badges... now it's breaking them on purpose?? - inactive, on 10/14/2007, -3/+46Agreed. Apple spends millions to promote an image that they're your friend, then secretly swipes a $20 from your wallet when you invite them over. At least Microsoft has the decency to face you as they demand that you hand over your wallet.
- cyphernomad, on 10/14/2007, -11/+52If the price drop were the only issue, then we really wouldn't have an issue. Not only was it minor by comparison, but Apple also at least made some effort to apologize for it and compensate their customers.
The iPhone price drop is really not the issue here. The other four issues mentioned are much more disturbing by comparison. - roodammy44, on 10/14/2007, -2/+40Disturbing? Apple almost committed corporate suicide in the 80s by locking their products down with greed, compared to microsoft's open-ness then.
Is it really so hard to believe that Apple isn't all about the $$?
Look at what people do instead of what they say and the world makes a lot more sense - bill0001, on 10/10/2007, -3/+37i have not thought this through but my knee jerk reaction to the headline is that apple should try very hard to make sure that accesories bought for the latest and greatest thing a year ago work with the new products.
firmware will get bloated as time goes by though.... - tehtopher, on 10/10/2007, -4/+36There's no way Apple didn't foresee the anger over the price drop. The people who drop $600 on a phone are the same people who don't understand supply and demand.
- chuboss, on 10/10/2007, -32/+61ohh come now apple has always been rotten, just in their marketing strategies, they close all their software from their users, outrageously overprices products, charge outrageous fees on parts that they make to have short life spans and are imposable to change yourself without voiding the warranty. and of course their products also drain the soul from their users, and replacing it with a hip and new i-soul. Making them into mindless apple zombies the scum of the computing world. all i have to say is "fisher price's my first computer"
- kettlechips, on 10/14/2007, -4/+32It doesn't matter when you buy a Mac, the release schedule is perfectly timed to introduce a faster, better, cheaper one exactly 2 months after your purchase.
- moviefreakusa, on 10/14/2007, -8/+34Did you read Computerworld's article, "Is Apple the New Microsoft?": http://www.computerworld.com/action/article.do?com ...
- chris9902, on 10/14/2007, -0/+23$40 to return a faulty iPod? That's weak, really weak.
- thorvath, on 10/10/2007, -8/+31The Apple brand in my mind has already transformed from a quality alternative into simply being a trendy and over-priced Dell or HP. The day they decided to focus on flashy packaging and stylish product was the day they sold out the Apple faithful.
- sergiocarvalho, on 10/10/2007, -2/+22No, it's not jumping the gun. Apple has control-freak traces that would make Microsoft pale in shame. It's just that Apple is too small a company for it to make a dent in the overall market.
It's natural. Apple reflects the image of its mastermind. - randf, on 10/10/2007, -1/+19stop arguing logically, it really makes reading comments difficult
- Caleb666, on 10/10/2007, -7/+25Becoming? Apple has always been "the next" Microsoft.
They're both corporations, and they both have the same goals, anything else is superficial.
Fanboism sucks. Anyone prefering one company over the other is an idiot and should really get a life. - arjung, on 10/14/2007, -3/+20more like 2 weeks and 1 day after your purchase seeing as you can only return it within 2 weeks.
- shichiaikan, on 10/14/2007, -6/+23I stopped being a fan of apple about 6 months ago when I went to purchase a new laptop. I did extensive research on exactly what specs I wanted, and in order to get the computer i wanted from apple it would have cost me $2700 + shipping/tax.
I got the exact same thing in a PC (I won't bother name dropping here) with the exact same warranty coverage (3 year full replacement) and actually a larger HD than apple was (at the time) allowing as an option for 1620 (including shipping/tax).
Look, apple makes good products, but I'm not going to pay $1000 for a slightly (and I do mean slightly) better operating system and potentially better turn around time on would-be repairs/replacements. F That. - brufleth, on 10/10/2007, -4/+21Does Apple pay well? Why are you going out of your way to reply with BS rose colored glasses comments?
- warriorscot, on 10/10/2007, -1/+16They were like that before people just ignored it because the products were shiny MS is better in allot of ways their products are just less shiny than apples and people seem to turn a blind eye on the things that they slam MS for but forgive apple, remember Apple and MS grew up hand in hand in the early days and they are both dominated by the same motives they pretended for a little while to be something different but now they got you they aren't going to keep up with the pretend act.
- manicleek, on 10/10/2007, -1/+16I think they shot themselves in the foot a bit with the iPhone. They released it in America with barely enough functionality for it to compete in Americas technologically backward cellphone market, relying almost completely on mac fanboyism for sales. If they had waited until they had a phone that could compete, at least with the more advanced European cellphone market before releasing it, they would have even more success. Instead we have the imminent release of a cell phone that went obsolete 3 years ago
- petedee, on 10/10/2007, -0/+15Its the principal of the damn thing, there is no technical reason that they shouldn't work and five bucks might not be much to you but if you multiply that by the number of games out there it can add up. I mean why spend your money on something that you've already bought when you can buy something new instead?
Oh and your Mcdonalds quote is completely retarded. - brim4brim, on 10/10/2007, -10/+25Apple were just waiting to be dominant enought to be able to pull stunts like this. As always, the little guy innovates in a market.
- inactive, on 10/10/2007, -1/+151886? Is that so? My you must have some amazing stories to tell in your over 120 years on this planet.
- anjinash, on 10/10/2007, -0/+14Touche. But that's just a turn of a phrase. Of course all companies make money from customers buying a product or a service, that's not the point. Apple built a reputation on making people GLAD to pay them a premium price, even when said products really should have cost far less. I paid nearly $1500 for my iMac and I don't regret it, but the $400 I blew on my video iPod is nothing but regret. I'm stuck with iTunes if I want to use it with a Mac, they keep dicking with the firmware to ***** with people who take matters into their own hands to make hardware they paid for work the way they want it to, and they keep asking for more and more money for something you already bought. That's lame, and not the "good-guy" image that Apple has carefully branded themselves as over the years. Now that Apple has its' own monopoly, they feel they can start being dicks.
- Jonjonr6, on 10/10/2007, -3/+16Steve Jobs: Is it possible to learn this power?
Bill Gates: Not from a Jedi. - godzillaWax, on 10/14/2007, -9/+22how is this news? apple has been overcharging for years. they routinely end product support if they fancy it with little regard to whether or not customers still use it. they're approach to open source? threaten to bury linus torvalds unless he puts his support behind apple (source: read torvalds autobiography, notably the part where he describes jobs giving the above threat during the development of OS X).
Apple has never been some altruistic customer loving hippy factory. theyre a company, and its in their best interest to goad people into some asinine notion of "loyalty" to keep their profits steady - githoc, on 10/10/2007, -0/+13Thats because Steve hasn't told you to think that yet ;-)
- davepascoe, on 10/14/2007, -13/+26Apple is very sick.
I can't buy an iPhone as I can't use my own ringtone, I can't buy a new iPod because my 6 games will stop working, and I can't buy a new Mac until Leopard ships at the earliest.
"Just Works" is dying. - PiMPSP, on 10/10/2007, -12/+24The mighty apple has fallen from the tree and began to rott, no surprise they have always been that way, just now people are noticing it more.
- inactive, on 10/14/2007, -3/+14Better turnaround on repairs? I sell a lot of Dell notebooks to my business clients and all come with a next-day on-site warranty as standard. I sure haven't heard of any apple notebooks having the same type of warranty. Every story I've read is how you have to ship the thing back to them or actually take it to an apple store to have someone at the idiot bar look at it then determine whats wrong after looking at a troubleshooting flowchart.
- thailand1972, on 10/10/2007, -2/+13It's absurd the lengths people will go to in order to defend bad behaviour by a company. Loyalty is good in small measures - don't let it blind you.
- cyphernomad, on 10/10/2007, -0/+10Correct. Video output cables that worked through the headphone jack are no longer supported. Much worse, however, is the fact that previous dock-connector-based accessories, like the Griffin TuneCenter and Sonic Impact Video-55 are ALSO not supported, as they don't contain the necessary Apple authentication chips.
Other manufacturers will have to re-release new accessories with the proper authentication chips, but as of today, only the Apple Universal Dock and the unreleased video output cables that Apple sells are supported. - luxurychair, on 10/10/2007, -2/+12How does the chipset matter? Microsoft never used intel chips at all... Microsoft doesn't make computers.
- Murdats, on 10/10/2007, -1/+11if you believe that, run linux.
- sjmulder, on 10/10/2007, -2/+12That's certainly not true for all of Europe. Let me try to explain this, not to you erzz (as it sounds like you are from somwhere in Europe) but to all the people who don't seem to get this.
Europe is a continent. It is not a country. It's not like the United States, where several states are one nation. France, Germany, the Netherlands, etc, are all different nations. -Europe is not a single entity-. Now this thing which might confuse some people is the European Union. This is a collaboration of several European countries to open borders and share currency. Now, this doesn't make it one nation. Every country has its own laws.
Back on topic: phone locking regulations differ per country. I understood that in Belgium they are not allowed. Here in the Netherlands they are, at least for prepaid. But here unlocking is legal, and the phone company (ie Nokia, Apple, etc), must give you a way to unlock your phone -for free- one year after purchase. - Shorties, on 10/10/2007, -0/+9Why the hell are you spending $5 on a big mac? Anyway yeah 1 game is just 5 freaking dollars, but 8 games are 40 freaking dollars, I've purchased 8 games in the past, now I have to rebuy them to get them to work on a new iPod? I can't believe people are defending apple on this, I am a huge apple fan but this game thing has pissed me off.
- rragle, on 10/10/2007, -3/+12This feels like a repeat of the late 80's with Apple
- br0ken1128, on 10/10/2007, -0/+9What irritates me is that I had a car stereo installed with an ipod dock built into the gove compartment .. it worked beautifully when I first got my iphone, I admit .. I was thrilled that this expensive install still worked .. but now after the second firmware update.. it no longer works.. pisses me off .. I basically only keep my old ipod for my stereo system in the car at this point..
- Angostura, on 10/10/2007, -2/+11I'm an Apple fan, had Macs since they came out, have an iPod Mini, will be getting a touch, but yes they have handled this poorly.
The video add-ons is actually understandable, it is a knock on effect of changing video output from the headphone jack to the dock port. Fair enough, if annoying.
The ipod games issue is sheer stupidity on their behalf.
Their decision to stop MP3s being used as ringtones is horrible.
I haven't seen the restocking fee issue, I've just seen people taken them back.
The actual things that piss me off are the stupid trivial decisions that suggest they are treating their customers as stupid - the removal of add an event to the calendar and the removal of notes, for example. - imikedaman, on 10/10/2007, -1/+10You seem to forget the point of the article. Obviously they are a business (did someone here say they weren't?), but after a certain point, an honest "trying to make a profit" is taken too far.
- Raptaur, on 10/10/2007, -5/+14*Applauded*
You are my new hero - imikedaman, on 10/10/2007, -0/+9Tell that to the folks at the Microsoft Innovation Center!
http://www.msftinnovationcenter.com/welcome - inactive, on 10/10/2007, -3/+12So, the day Steve came back, and then released the iMac, and later OS X thusly bringing Apple back into profitability?
- Nuknuk, on 10/10/2007, -0/+9I got 2 $15 av cable that works fine with my 5th gen ipod. Works with the TV on the car and at home. Now they want me ti buy a 50$ proprietary cable. I am rethinking my urge of buying the new nanos...indefinitely.
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