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186 Comments
- cambrown99, on 10/12/2007, -2/+131Someone take the gun away from Sony before they run out of toes!
- xoineg, on 10/12/2007, -8/+67once again made by Sony....but the good news is that intel mac laptops should be ok...now i wonder if the PSP may burts into flames....
- uptown, on 10/12/2007, -2/+52I'm just wondering why Sony hasn't recalled any batteries for their own laptops yet. Anyone know?
- thedead, on 10/12/2007, -5/+51Wow...seems like everyone is effected..
Sony - http://digg.com/hardware/Laptop_Bursts_Into_Flames_Twice
HP - http://digg.com/hardware/HP_NOTEBOOK_CATCHES_FIRE_PICTURES
Dell - http://digg.com/tech_news/Dell_to_recall_4_million_batteries - Flankk, on 10/12/2007, -0/+37Sony rootkits, PS3 delayed, Dual Shock removed from PS3 controllers, copying the Wii controller motion-detection, expensive release price on PS3, Sony's DRM flagship Blu-ray has issues postponing release, playing a DVD at a demonstration of Blu-ray capabilities, Sony licensing locks manufacturers into proprietary Blu-ray, exploding batteries, etc.
Sony definitely needs some better PR people. - OandA, on 10/12/2007, -1/+36Does sony not use its own laptop batteries?
Does sony provide some sort gurantee to its customers? I mean dell and apple are taking a huge hit here. - tlmac59, on 10/12/2007, -2/+35This story could set a new record for duplicate posts on Digg - I counted 27 dupes in just 21 minutes. I am willing to bet that the final total could near 100. I think the problem of duplicate posts is going to kill Digg long before anything else does.
The URL screen that is done during the posting process is simply inadequate. Clearly, posters cannot be relied upon to do any searches of their own prior to posting (otherwise, we would not have so many dupes). The answer: Digg has to adopt some sort of key word screening that lets people know that they are potentially submitting a dupe. Without that, we will continue to see dupes galore. - duhblow7, on 10/12/2007, -11/+43As I said on the Dell digg about the batteries:
"A new car built by my company leave somewhere traveling at 60 miles per hour. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field (A) multiply it by the probable rate of failure (B) then multiply the result by the average out of court settlement (C). A times B times C equals X. If X is less than the cost of the recall, we don't do one."
In Sony's case, at this point in time, X is just less than the cost of the recall. This may change shortly. X had just exceeded the cost of the recall for Dell and Apple. - Phoenixaran, on 10/12/2007, -1/+30Its hasn't been Sony's best year PR wise. PS3 troubles, now these battery troubles
- vhold, on 10/12/2007, -3/+27Well, they certainly have different designs on their own laptop batteries. Sony would never make something potentially compatible with another brand if they can avoid it.
It's also strange to think that all this bad press for competitor laptops has gotta be somewhat good for the vaio brand. - ninjatarian, on 10/12/2007, -2/+23Probably sell them overseas. Really, you'd be surprised.
- OandA, on 10/12/2007, -2/+22My brothers battery has already been recalled once...if it gets recalled again that'd be great for him. Its like a free new battery every year.
- bbatsell, on 10/12/2007, -1/+20Oh, it's costing Dell and Apple quite a bit, even if Sony is paying for the expense of the recall.
- doodlebumm, on 10/12/2007, -2/+19@uptown
From the Art of War - sell defective goods to your enemy, and keep the good stuff for yourself. - kspen, on 10/12/2007, -0/+17Just talked to Apple---the page that processes the recalls is getting slammed. The serial number for your battery may qualify--but it states it doesn't--this will be fixed this evening, and it does no good to call--they will ask you to process it online later. They ask that you run the computer with power adapter only-no battery until then.
- MikeCerm, on 10/12/2007, -0/+13They could recycle them, then use the recovered materials to make new defective batteries.
- iSEPIC, on 10/12/2007, -4/+17yeah like Bayer did with the HIV infected medicine after the FDA got word - sold overseas.
- chrisirmo, on 10/12/2007, -5/+17I'm sure this is going to end up costing Sony a lot in the end. If I were a purchaser for any company that made laptops I'd be steering my business to anyone but those guys right now.
- monkeybutler, on 10/12/2007, -3/+14I hear Apple batteries explode twice as fast and and more elegantly than those lousy Dell's.
- MikeCerm, on 10/12/2007, -1/+11Sony's problems are just beginning. If they ship PS3, it's going to be a nightmare of defective hardware (the over-heating 360's will be a wet-dream in comparision), and they're going to be buried in red ink if the hardware actually sells in the quantities they expect. If they bump the PS3's launch into next year which might actually happen (or don't ship enough to cover demand), it's going to be disastrous for them, especially the way that they're counting on the PS3 to carry Blu-Ray.
If you haven't sold your Sony stock yet, you'd better get on that. - Disparity, on 10/12/2007, -3/+12@culat:
Only 9 batteries were reported to have overheated. It's much more likely that many more batteries are liable to do the same, or have done the same and just not been reported. - techbum, on 10/12/2007, -3/+12Did you ever wonder what they're going to do with all of those bad batteries?
- OandA, on 10/12/2007, -3/+12I bet component cost mght be covered by sony to some extent but not the cost of actually carrying out such a massive recall for both companies.
This explains why apple, dell, and lenovo are teaming up on batteries...
Maybe we should expect a lenovo/ibm recall? Anyone know if they use sony batteries? - Jeez, on 10/12/2007, -4/+12I think its best for sony to breakup it has grown too big for its own good. It seems to facing the same problem GE, IBM once faced.
- Jangles, on 10/12/2007, -2/+10I never thought it was possible for one company to get so much bad press in such a short amount of time. But Sony the past year or two has just gotten slammed. At this point they might as well stop while they are still ahead.
- saggygrandma, on 10/12/2007, -2/+10"I couldn't care less. I'm sure my battery is part of the recall (I have a 17" Powerbook that I bought 18 months ago). It has been running 95% of the hours since then and is just fine. I think I'll take my one-in-ten-million chance."
You dont want to get a free battery to replace your 18month old one? - MikeCerm, on 10/12/2007, -1/+9It's not just the bad press that's hurting Sony. The fact that Sony has consistently screwed up and done a bunch of stupid things is the real problem.
- pirco, on 10/12/2007, -0/+8About a year ago, I sent in my powerbook to get the logicboard fixed, when I got it back, there was a different battery than what I originally had. Normally, I wouldn't mind, but this "new" battery would only hold about a 20 minute charge. I called applecare, and after about an hour, I made them send me a new battery. Anyways, I had the new battery and it was great, and about 2 months later, there was a recall on my brand new battery. So they had to send me another brand new one, on top of the "old" brand new one I just got.
It was battery joy. - eadnams, on 10/12/2007, -2/+9Sony is paying for Dell's batteries, dunno about Apple. Its not costing Dell anything apparently.
- MikeCerm, on 10/12/2007, -1/+8Sony has become a movie studio/record company. They only continue to make hardware so they have proprietary formats to deliver their content on.
- OandA, on 10/12/2007, -0/+7@flankk
If they had better products their pr people would be working to get coverage instead of doing disaster control every week - inactive, on 10/12/2007, -2/+915-inch MacBook Pro Battery Exchange Program
https://support.apple.com/macbookpro15/batteryexchange/
Battery Exchange Program iBook G4 and PowerBook G4
https://support.apple.com/ibook_powerbook/batteryexchange/ - ScornForSega, on 10/12/2007, -3/+9How do you like them apples.
- deff, on 10/12/2007, -1/+7@Flankk:
You can have the best PR people in the industry, but if your products are crap your customers will see through the BS. I hope anyway. - maijc, on 10/12/2007, -1/+7i am confused, in apple its says the ibook A1061 serial from HQ441 to HQ507, but in macrumors its says 3K429 through 3K611and 6C510 through 6C626. and in the U.S. Consumer Product Safety Commission webpage (http://www.cpsc.gov/cpscpub/prerel/prhtml06/06245.html) says ZZ338 through ZZ427,
3K429 through 3K611 and 6C510 through 6C626 who is right? im desperate to find it out!!!
Edit: damn, i summited twice, the other one is "replying" paulchu - zadadka, on 10/12/2007, -0/+5People post from different sources, and so dupes don't show up on the URL-checker.
If only you were also "obliged" to search by three to five keywords also....... laptop + battery
would be enough in this instance. - tizz66, on 10/12/2007, -3/+8Is a similar story from a different source a dupe though? I mean, I wouldn't want 27 stories about the batteries on the FP, but why should only one single instance of the story be put in the queue? Surely it's better to allow 'dupes' of the same story, but from different sources, and allow the best one to make it to the FP?
- foolfromhell, on 10/12/2007, -0/+5When you said travel, it reminded m,e. After this, laptops will soon be banned on airplanes with fear of explosion.......
- tlmac59, on 10/12/2007, -0/+5cboj "Well I was 1 minute behind this post with mine.. But I did search." - Your point is a good one and I don't doubt that the first few dupes could not have know that they were submitting a dupe. You are not part of the problem.
tizz66 "Surely it's better to allow 'dupes' of the same story, but from different sources, and allow the best one to make it to the FP?" Oftentimes, the source is different, but the story is identicle or nearly identicle. However, I am not suggesting an absolute ban on similar stories - instead, a submitter ought to at least be forced to recognize that there are similar stories already posted and then decide whether to post.
5thfreedom "Digg already does this." - rebrad, on 10/12/2007, -9/+14The question is: Why did it take Apple so long?
- 5thfreedom, on 10/12/2007, -0/+5@tlmac59
Well I'll be damned. You're completely right. I just submitted a dupe of this article (from a different source, of course) and it never showed me a list of related stories like I remember it doing. No wonder we've been seeing so many dupes since the implementation of V3. Thanks for correcting me, as you can probably see by my profile, I'm not the biggest Digg submitter. - ladymix, on 10/12/2007, -0/+4Which would be really clever except for the fact that some of their biggest competitors had the same recall...
- 5thfreedom, on 10/12/2007, -3/+7Digg already does this. There have been several times when i have gone to submit a story and I've been told the story has already been submitted and that I should digg that story instead of re-submit it. I guess people just ignore this warning.
- theholymac, on 10/12/2007, -2/+6Hybrid cars at the moment don't use lithium-based batteries. I would not trust a production car with lithium batteries. I'm on the University of Minnesota Solar Vehicle Project; our car uses lithium-polymer batteries, and we've got an incredible amount of automated protection circuitry, and as a backup there's always someone monitoring the telemetry to make sure the battery voltage and temperature are in the safe range.
And we've only got a 25kg battery pack. Even with these comparitively small and incredibly closely monitored packs, I hear about at least one team every year that has a catostrophic battery fire. This year's was the Australian-based Aurora team, their car was reduced to basically a pile of ash in France this June.
When I think about driving around a car with several hundred pounds of these batteries in it, and without a team of elecrical engineering students following me around and monitoring its every move, I shudder in fear. - Culat, on 10/12/2007, -9/+13@suemas
If 9 batteries out of 1.8million have overheated, then you have a 1 in 200000 chance. - UncommonSense, on 10/12/2007, -1/+5Yes, Apple has its share of problems, but at least Apple HAS customer service. Go to www.betterbusinessbureau.com and check out where Toshiba ranks.
- inactive, on 10/12/2007, -1/+5Is it just me or is Sony a joke anymore
- ziggystardust, on 10/12/2007, -1/+5http://www.cpsc.gov/cpscpub/prerel/prhtml06/06245.html
This has product codes and instructions if you need to return yours. - porkstacker, on 10/12/2007, -1/+5In my opinion, Sony lost their focus on producing high-quality consumer electronics products a while ago... ironically not too long after they decided to be a GIANT worldwide media/entertainment company. I think they lost their focus since they have their hands into too many markets, so it is no wonder that quality control (and quality vendor research, such as who is making the individual battery cells) seems to have taken the back seat.
- radicaldementia, on 10/12/2007, -0/+3I definitly agree, the current processes for eliminating dupes are not enough. I think digg needs a way of combining submissions of similar or exact articles, especiallly when you have the exact same article from 2 different websites. For example, allow a submission to have more than 1 url, so when someone tries to submit the dupe, digg detects the same title, and instead adds the new url to original submission.
The worst part about digg is having to deal with dupes either when you submit the dupe or someone else does and you gotta bitch about it, we shouldn't have to worry about that kind of stuff. -
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