91 Comments
- inactive, on 07/28/2008, -5/+39Make it free.
- RetepNamenots, on 07/28/2008, -0/+17These jokes aren't funny guys, you just made me commit suicide.
Edit: ***** you. - 11oops, on 07/28/2008, -12/+29It just works.
- inactive, on 07/28/2008, -4/+20Apple is not posting anything near-daily, nothing has changed, and this is the fourth rehash of the same story in the last two days. Here's what actually happened:
That Apple guy posted another update. - peestandingup, on 07/28/2008, -2/+16Charging $100 for this is an insult. Honestly, .Mac/MobileMe should be free with the purchase of a Mac. Just like iLife.
- ibeetle, on 07/28/2008, -0/+11Welcome to Cloud computing. You think it is bad now. Wait until Netflix only offers digital downloads and their servers go down for 3 days. Wait until Microsoft offers only Office as part of the cloud and it goes down for a week.
We are going to have dark thunder storms for long time before the white fluffy clouds that look like horseies and duckies come in. - yabos, on 07/28/2008, -1/+11Are you retarded? What do you think they're doing. You think this one guy is the only one fixing it?
- inactive, on 11/04/2008, -0/+9David G must hate his job.
------------------------------------------------
Mail Update
Sunday, July 27, 2008 at 8:15pm
As you know, restoring full email access to the remaining 1% of MobileMe users is our first priority. We turned on web access to their current email yesterday and the feedback has been cautiously positive. Since then, we've restored full email history (minus the approximately 10% of mail received between July 18 and July 22 which may have been lost) and the ability to access email from a Mac, PC and iPhone, to over 40% of these users, and expect the remainder to be restored in the next few days.
A note of clarification to these 1% of MobileMe users — all of the email you received between July 18 and July 22 was placed on our new server on July 23 and was stamped with that date as a result. If you need the actual date for particular messages you can take advantage of the ability to view long headers in MobileMe Mail (via Preferences) to peer into the log and find the actual mailing time and date.
We'll report again on our progress in another post early this week.
David G. - gllopc, on 07/28/2008, -5/+13I've not had a problem with MobileMe since the original outage.
- orgazmo, on 07/28/2008, -1/+8Then make it free with ads or 99$ sans ads
- MacParrot, on 07/28/2008, -5/+12Instead of blogging about why outages occur, spend that time, money, and manpower in resolving the issue. If this was some free service like Twitter, I wouldn't care, but I'm paying good money for dotmac/MobileMe (and have for years) because I appreciate the integration of iLife services, web hosting, email, and that I can easily upload files and have them available wherever I go.
Yes, I know most of these services are available for free elsewhere, but not from a single source and not without compromises of their own.
Just fix it Apple - Kronk42583, on 07/28/2008, -3/+10why does this make the front page so many times in 2 days??
how many diggers actually use mobileme? i use it somewhat, but its mostly for push e-mail, contacts, and file hosting. i havent had any issues so far.
i wonder how many of those people here are outraged about a product they didn't even buy not working for some people. - phoomp, on 07/28/2008, -4/+11I don't hear anybody screaming about the ads in Google's products ...
... of course, given Apple's behavior with Safari for Windows, Apple's ads may be much more obtrusive than Google's are ... - pell, on 07/28/2008, -2/+8Awesome concept in theory. Now make it free and sync notes. Oh and make it work.
- Balanced, on 07/28/2008, -0/+6That's part of the fun of dealing with big issues like this. Managing the customer notification aspect is as important as resolving the issue at times.
- thailand1972, on 07/28/2008, -1/+6***** you, two of my friends comitted suicide.
- KMartSheriff, on 07/28/2008, -0/+4Where are the phagboyz? Looks like you beat them to the punch.
- Xanium4332, on 07/28/2008, -1/+5Google seem to do it pretty well.
- dixhuit, on 09/03/2008, -0/+4Damn straight. Tread carefully business numpties...
- tnoy, on 07/28/2008, -0/+4App£€ In¢
- lysdexia, on 07/28/2008, -1/+5I can imagine Jobs' involvement: "Get that fixed."
- Xanium4332, on 07/28/2008, -0/+3I'm sorry, that's just too much text for me to bother reading...
- johnhummel, on 07/28/2008, -0/+3Amen. Synching with Outlook 2003 is ass. It just made it so I can't edit my contacts list in Outlook - some property ID is borked. I can do it from my phone, and from my Mac if I go get it out of my lovely wife's hands.
But it needs a lot more work. I'm still on the free demo, because it is a good concept - but come on, Apple. Don't ruin your reputation on this. - natenovs, on 07/28/2008, -0/+3because 1% is actually quite high for a hosted service.
- rootbeerinacan, on 07/28/2008, -1/+4I don't see why you're being dugg down, I totaly thought it was like half the users... 1%... why not just give 'em a refund, continue their service for free and fix the problem after that??
- yikiad, on 07/28/2008, -0/+3in your mom's basement with you.
- Balanced, on 07/28/2008, -2/+5It could be that the outages are near-daily, not the posting.
- KMartSheriff, on 07/28/2008, -1/+4Relevance explodes.
- johnpaul191, on 07/28/2008, -0/+3iTools was free and people abused the online file storage. to be truly useful, it works on Macs and Windows..... so it was not just Mac users using/abusing the service. Apple isn't going to run ads on the service, so they have to make back the money somewhere.
What's better, the current 60 day free trial for anyone out there, or a year (or something) when you buy a new computer? Now MobileMe is targeted at iPhones, and doesn't require a Mac for functionality, so the free with Mac purchase leaves out iPhone users. Again, it won't be free for everyone because they won't back it with ads. It takes money to run that service, and Apple is not making it platform exclusive. I don't have an answer, but i bet a lower price would bring in a lot more users. - bloomanchoo, on 07/28/2008, -0/+2MobileMe updates outrage??
- TheReport, on 07/28/2008, -0/+2yeah thats like saying "Oh only 1 percent of NY City isn't getting their email thats not to bad. Not like anyone in that 1 percent group is getting important anything anyways, like bills, or notices, or legal documents."
As far as I'm concerned thats 1 percent to much - Peavey, on 07/28/2008, -1/+3Show me another service that offers 20 GB of online storage for free, with web-hosting and elegant online galleries for photo and video. And while there may be other services that offer more space for the same price or even a little less, do they offer the seamless integration and ease of use that Apple does?
For your average user that doesn't want to worry about writing code or learning wordpress, MobileMe and iLife is a great and easy way to share content with your family/close friends/anyone else with whom you want to share. - inactive, on 07/28/2008, -0/+2Apple has proven time and again that they don't understand syncing or simple PIM functionality. It's 2008, and they still don't have usable notes and tasks, which Outlook has had for a decade and a half.
- MacParrot, on 07/28/2008, -0/+2and how much extra time do I have to spend to coordinate all those free services? How much extra effort to make sure that all those free services just work. What happens if one of those free services disappear and everything I have online goes with it? How do I coordinate all the services that can use iLife?
While I'm not at all happy with the recent outages and problems that dotmac/MobileMe has had recently, there is no one service that does everything it has the potential (fix it Apple) to do of what this one service provides.
You're under the impression that Mac users don't know about these other services. We do know (most of us anyway), but if Apple can provide a service (eventually anyway) that is simple and easy, why wouldn't we pay for the convienence?
If you're happy with those other services, good luck and no hard feelings, but the problem now isn't finding free services from different companies, but Apple getting this service that we want to be reliable. - Zippo, on 07/28/2008, -1/+3Keep in mind you get a lot more than just Mail.
Syncing contacts and calendars, 20GB of online space, web galleries, etc.
If anything, MobileMe is pretty cheap. Look up the prices for an Exchange server and the licensing fees sometime.
I'll admit it should be cheaper (around $50/year would be kickass), but the system would quickly fall with an overload of users if it were free and open. You think MobileMe has problems now? Just imagine if there were suddenly another million users - jmreid, on 07/28/2008, -1/+3You're not the type of consumer MobileMe is intended for. Why is that so hard to understand?
- bloomanchoo, on 07/28/2008, -0/+2Mine works just fine... and I don't have 4 products.
- phoomp, on 07/28/2008, -0/+2MobileMe outrage updates???
- counterplex, on 07/28/2008, -0/+2I think Apple should offer up a MobileMe server product that people can buy and run on their own servers. That's still not free but once you start your own MobileMe service you don't have to charge yourself or anyone else that wants to use your service anything. Realistically the server specs will automatically limit the number of people you can let use your service anyway which will still leave Apple with a viable service to provide for the less tech-savvy Apple customers.
- Kelmon, on 07/28/2008, -0/+2Web mail has been playing silly buggers again today for me. Some days it's fine and then others I just get a message telling me that it's unavailable. Happily, the unavailable message will link me to a Support article informing me that web mail is unavailable...
- jmreid, on 07/28/2008, -0/+2Same here. I'm really liking the push calendars on the iPhone.
- nvisn, on 07/28/2008, -1/+2My point is Apple is the new Microsoft. Everything they are putting out is trash. Now bury me fanboys!
- MyEyesWideOpen, on 07/28/2008, -0/+1Apple is finally acknowledging something we've know about for weeks? What a great company! Maybe next they'll acknowledge that the 2.0 FW is crap. Or better yet, maybe instead of acknowledging it and finding innovative sleazy ways to install software I don't want on my computer, or 'inventing' features like a flush headphone jack, they'll actually start fixing some of this stuff!
- thom, on 07/29/2008, -0/+1The email issue only scratches the surface. Syncing is still problematic, and cross-browser compatibility is hot or miss. I hope Apple releases status updates which cover these other concerns as well.
- inactive, on 07/28/2008, -0/+1"Syncing contacts and calendars"
You shouldn't need a whole Web service for this. - jmreid, on 07/28/2008, -0/+1Mine is fine as well. The issues it's having seem to be blown a little out of proportion at the moment. It really isn't everyone who is affected.
- jmreid, on 07/28/2008, -0/+1You're fooling yourself if you think Digg is "the masses". The average computer user, which is the target for MobileMe, does not want to spend time with 4-6 products. $100 is worth their time. If MobileMe worked as it's supposed to, and I believe the bugs will be worked out, it's a better solution than yours for those people.
No questions the MobileMe launch didn't go well. I'm not happy with the problems and I pay for it. No excuses there. But my original point still stands, it's a better total solution than anything else out there and once they work through this rough patch, it will be a great hands-off sync package for the masses. - tnoy, on 07/28/2008, -0/+1It should be free for the basic services (maybe 1GB of space, push email, syncing, etc) then then extra for things like extra storage, web galleries, etc.
A CAL for Exchange 2007 is around $67. If you're dealing with a single person, then yes, its cheaper. If you're a business and have a couple hundred people, then using MobileMe is significantly more expensive, even if you take into account Exchange server costing around $700. - samimnot, on 07/28/2008, -0/+1You actually consider a headphone jack, 2 button mouse, "your" preferred way of resizing windows and a delete key / to be (minor or otherwise) GROSS INEPTITUDES ???
Sounds more like you're just repeating every other, well established MS cliche' in the book. - SealandRes1, on 07/28/2008, -0/+1You're obviously missing the meme
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