285 Comments
- sohosid, on 10/10/2007, -8/+88He claims to be just a poor student, but then in another post ponders whether he should buy a Canon EOS 1D MK III......
Right. - schlongmeister, on 10/10/2007, -9/+88There's a 90% chance that you totally made that percentage number up.
- Urusai, on 10/10/2007, -9/+75I tried to return a new copy of Vista to Best Buy but they didn't believe that "Memorex" was the original label on the DVD.
- Kurto2021, on 10/10/2007, -38/+103If you are gifted a $2,000 piece of software and you take it back you are probably going to get the receipt. Second of all what 22 year old college student has ever purchased/been gifted CS3 at full price? I think this story doesn't add up.
- satch, on 10/10/2007, -40/+103There's an 83% chance this is just a scam to score some free Apple gear.
- emt1451, on 10/10/2007, -22/+79I live about 15 minutes away from that Apple Store. I could go up there and bitch slap them if you want.
- schoate09, on 10/10/2007, -13/+60RTFA, the scratch coating was still on the card.
- YEEK, on 10/10/2007, -6/+51If you were robbed of $2000, shouldn't you be talking to the police about this?
- jdemarti, on 10/10/2007, -2/+43Plus who leaves a $2000 gift card in a car?!?!
- streak, on 10/10/2007, -17/+54This looks like a situation Apple should fully investigate, with a high likelihood of finding a weakness in the reliability and security of their procedures (and possibly their staff).
- Aeaus, on 10/10/2007, -35/+71Completely pathetic from Apple's part, if it was used several states away and the pin number is still hidden, what the hell is the problem?
- vonskippy, on 10/10/2007, -16/+47Sounds fishy - who "gifts" a $2000 piece of software and doesn't keep the receipt.
- guchdog, on 10/10/2007, -3/+32Looks like he posted it.
http://bp3.blogger.com/_qF8mqmWFOxU/RrK1xImLJCI/AAAAAAAAAA0/ujQ_ow3r39A/s1600-h/DSC00497_edit.jpg - tuckerleary, on 10/10/2007, -6/+35i believe you answer your own question here.
he returned CS3 because he's had it for a good bit of time with the aid of bittorrent and serialbox. - gcnaddict, on 10/10/2007, -12/+40Why is pauldy's comment being dugg up? He blatantly ignored the article. The scratch coating is still in place. The scratch coating must be scratched off as it is part of Apple protocol for gift cards. That's why it's there. Once it's scratched, the card is voided.
The scratch coating on the card is used to verify that the card hasn't been used yet. The PIN is on the magnet strip (as data) and under the scratch. The cashier verifies the legitimacy of the card by scratching the coating off. If the PIN under the scratch matches that of the magnet bar, the card is legitimate and is cashed. If not, the card is rejected. Once the PIN is scratched, the card is useless since the PIN on the card is then exposed and the card is no longer secure.
Get how it works? Great. - voidchild, on 10/10/2007, -1/+28This whole story is suspect. His blogspot.com profile states that he's only been on the site since August 2007, which at the most is two days. And he's posted only two other items, which appear to be backdated???
I smell a scam... - colindunn, on 10/10/2007, -2/+25Seems a bit strange. Are you sure YOU are not withholding information?
- jottton, on 10/10/2007, -20/+42I love that digg and other social news sources have the potential to create better corporate policy through more public knowledge of policies. But please lets not ruin it.
This story is *****. Repeating a few previous observations
1. Why does he have a 2000 software package as a gift.
2. Why does he need a new computer?
3. Why didnt he have the first receipt?
4. Why didn't he have the return receipt?
5. Why has he not already contacted the police?
6. If this is a computer problem what happened?
7. If it was real theft, what happened?
8. Why wouldn't they say what was on the tape?
9. Why doesn't he focus on that point more?
10. Apple has good customer support usually, what is he talking about "they have to call him back"
11. Why cant whoever bought him the 2000 software that he could have easily torrented for free just buy him a new computer instead of making him fail college. - csfreakazoid, on 10/10/2007, -3/+24Actually A friend of mine was recently gifted CS3 as a form of payment. Its not that uncommon for companies who buy large quantaties of individual licenses to offer said licenses as payment. Especially to under the table work done my students.
- Cwo655321, on 10/10/2007, -28/+48thats apple "just working"
- eldiablito, on 10/10/2007, -5/+23check this link
http://www.blogger.com/profile/15404677943640491522
douche joined blogger in august and has gone back to make ***** entries in june and july.
apple should waterboard him. - kenvsryu, on 10/10/2007, -26/+43Where's your receipt?
- mattjumbo, on 10/10/2007, -2/+19No disrespect, but, as others have pointed out, there are a lot of bizarre facts that don't add up. There is *no* reason for Apple not to reimburse him if the situation is as clear cut as he says. This isn't a support issue where there can be a dispute about what/when a problem occurred. If it is as cut-and-dried as he says, Apple has no reason not to simply give him a new card.
I suspect, as with many of these cases, there is a lot of relevant information being left out. - Zwartbaard, on 10/10/2007, -6/+22I'm smelling a scam.
- bigskank, on 10/10/2007, -9/+25I would suggest filing a suit in small claims court. It's a relatively simple process. Apple has already admitted their fault to you. Plus, once Apple has process served in your case against them (i.e. gets the court papers saying they're being sued), you're much more likely to get a quick response to settle. Filing fee for small claims is usually $50 or less, and you don't have to get a lawyer (in fact, some states require you DON'T have a lawyer if you've filed in small claims court).
Also, consider doing something besides blogging it. Most news networks have a "News Team on Your Side" kind of thing, and they'd probably really like to go after Apple for something, especially given the media hype that surrounded the iPhone. Local networks would find this to be a big soft-news piece. - Jerryskid02, on 10/10/2007, -4/+18Depending on the major/classes and the school he's attending, yes, some majors require you to have a laptop.
- gcnaddict, on 10/10/2007, -3/+17No, they also scratch the PIN too. Read my post below for why.
- anaesthetica, on 10/10/2007, -5/+18Art school. Kids at design schools basically all get Macs and all use Adobe software. Every single one of 'em. I live about five minutes from the MICA campus in Baltimore, and dated a MICA girl for a couple months. Apple+Adobe is standard.
- NinjaBoy, on 10/10/2007, -4/+16I have a $2,000 HD-TV that broke 90days after i bought it. My dad found the receipt attached to the back of a check i wrote so he shredded it. And now i have to lie through my ***** teeth to try and get this damn thing repaired. Walmart said they can print me a new one and they show that i did in fact buy it there. But a re-printed receipt isnt enough for them to take it back...(WTF!!!)
- manitcor, on 10/10/2007, -2/+14I am not sure how Apple stores secure their cards but if its anything like Best Buy and Circuit city then its highly likely its fraud but its not Apple committing it. A common gift card scan is to get a bunch of unactivated gift cards and scan then with a reader (cheap equipment these days) and then clone the cards later. The thief then checks the cards regularly to see if it has a balance. When it gets a balance they quickly turn around and empty the card before the gifted person has a chance to use their copy.
Cloning MagStipe cards is incredibly easy. This scam is very commonly done by an employee who may steal the numbers or swipe the cards and sell them to others for distribution.
In most cases this can be fixed by better security on gift cards. However that would cost money and likely wont happen until there is a bigger public outcry. - guyinthechair, on 10/10/2007, -1/+13No it isn't, that's how scams work.
- maliath, on 10/10/2007, -3/+15If you want a particular example, the School of Education at UT Austin requires a Mac laptop. And no, the school doesn't pay for it. You either have to buy it yourself or use your financial aid to get it. I'm not saying this isn't a scam, just spreading some truth.
- _HAM_, on 10/10/2007, -4/+15This story is obviously BS.
- inactive, on 10/10/2007, -6/+16File a police report as noted above. I bought the story until he said, "I am a 22 year old college student who now does not have the proper computer, or the money to buy a new computer for my classes...which if this is not resolved, i will have to drop, and cost me more money to prolong my college career." Then the gears started to turn.
I know it's much easier to get through school with a computer but since when is it required? Most campuses have labs. Moreover, why would somebody buy him Adobe Creative Suite as a gift if he didn't have a computer? Doesn't seem like the typical "grandma screwed up and bought me the wrong size" type of gift. - kupa, on 10/10/2007, -17/+27I don't mean to sound rude, but what kind of college classes require you to buy an apple computer? Or do you mean to say you have no current computer? Which then begs the question, why did someone gift you Adobe Creative Suite?
It's also unclear, did Apple actually close this case and has refused any further action?
I just don't understand why you would actually need a (new?) computer for college. Don't they have computer labs at your school -- I mean, if you really are in as dire straits as you are claiming?
EDIT: Don't get me wrong. Apple should refund you the money, I don't understand why they wouldn't -- If they went to the trouble of checking store video tapes and such. - iamjames, on 10/10/2007, -9/+18If this happened to me I'd file a police report.
Key points:
--Apple reviewed the video tape and said it wasn't you that used the gift card
--You got the card in Schaumburg, IL. It was used in Atlanta, GA, almost 750 miles away. Even if you're somehow trying to scam Apple it's highly unlikely you'd (or your partner) would travel 750 miles to do so. - briansearles, on 10/10/2007, -14/+23You know something is wrong with the world when a 22 year old Digger posts a plausible story like this and the immediate response is, "What kind of 22 year old Digger buys a $2,000 piece of software?"
- ismith, on 10/10/2007, -1/+10exactly what I was thinking.
- agenthamsta, on 10/10/2007, -4/+13This story doesn't add up. Anyone that is giving such an expensive gift more than likely would provide at least a gift receipt. Secondly a student does not need a full license of Adobe CS, I'm an animation industry professional and I don't even own a license to the whole suite.
And why wouldn't a student get a student license if he did need the whole suite.
Well if in fact this story is true then Apple might be slipping in there customer service area. - jottton, on 10/10/2007, -2/+11im sorry for double post but look at his posting history, he hates apple... or something....
- Al3x, on 10/10/2007, -3/+12A lot of people talk about buying something fancy to sound cool, but they know they cannot afford it. "I might just buy a new BMW, I haven't decided yet..." when I know I can't afford it.
- HastyBoom, on 10/10/2007, -8/+16"if this is not resolved, i will have to drop, and cost me more money to prolong my college career."
Oh come on!
Grab a pen and some paper. - bridow, on 10/10/2007, -3/+11i like how his blog had one post before the buildup to the story. who the hell would keep a 2k gift card in their car for 3 days as well? this makes zero sense...
- almalax19, on 10/10/2007, -2/+10The PIN is used for online prucases. Since apple said a physical card was used in Atlanta the scratch coating has no reason to be removed.
- dafragsta, on 10/10/2007, -4/+12Yep, Digg has hit the Cry Wolf Abuse point. It only hurts everyone; the people with legit complaints and the companies who actually did no customer wrong in the purported rip-off. This is why pitching a fit and playing the role of "irate customer" no longer works at return counters anymore.
- uvscwolverine, on 10/10/2007, -3/+10It sounds to me like he's in a graphic design program. I'm in a similar program at my college and the department requires students to have a laptop for nearly ALL upper division classes.
- nocternaloxide, on 10/10/2007, -4/+11I also believe it's a lie. It just doesn't add up... If I was Jobs, I would call this guys bluff! Then embarass his ass on digg and then ban him from Apple! I am sure a simple phone call from apple's lawyers would scare the wax out of his ears - teach him a lesson
- f8tbrautmehere, on 10/10/2007, -2/+9A dumbass? Oh wait, that was rhetorical right?
- GeneralGore, on 10/10/2007, -0/+7I declare shenanigans!
- Seaton, on 10/10/2007, -0/+7Good research, you get a gold star!
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