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Apple Is Flailing Badly At The Edges
techcrunch.com — My first computer, purchased by my parents after nearly a year of begging, was an Apple II . That was 1982. I was a ...
bubashelili- 152 diggs
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- icehazard, on 08/19/2008, -1/+10But this is so true, I've noticed that apple is getting worse and worse, there are so many bugs now with their hardware. I love apple but they cant keep this up.
- crapuccino, on 08/19/2008, -1/+6My G4 Mac Mini bricked itself as well. Took it back to the store, and they replaced the system board. They tried to return it to me without the install CDs (I took the whole thing back, everything). It was a good job I checked the packaging when I got to the car otherwise I'd have been stuffed for install CDs
I marched back into the store and asked for my CDs back.
"What CDs?" says the "Genius" behind the bar.
"The ones that were in the box when I brought it in".
"There were no CDs in the box".
"There were. I brought everything back".
"I'll go and have a look.". His body language spoke volumes.
15 minutes passed. The "Genius" returns from the back room with my set of CDs.
"Idiot" thinks I.
"Thank you" says I. - cdgrocott, on 08/19/2008, -1/+5I can’t really argue with anything said here. I’m holding off buying an iPhone simply because I’ve yet to hear anybody not follow “I love my iPhone” with "...but it’s slow / fragile / broken / …”
Like the author I’ve also had a keyboard failure in a MBP too (which was my second MBP in 6 months, after the case warped beyond usability on the first), and one of my friends has had 2 keyboard failures on his MBP. Upon complaining about being without my computer for a week for the second time, the manager of the Apple Store decided that the best thing he could do to help me was to recommend a good USB keyboard… No, really. - nicroma, on 08/19/2008, -3/+1It seems Microsoft has lost their sense of direction lately as well. I am so close to becoming a Mac convert, but they have just as many problems as PC's do, and no I am not talking about issues that just involve user error.
- Subriot, on 08/19/2008, -4/+6Buried as inaccurate, Apple products always work perfect because Steve Jobs tells me so. /s
- clak, on 08/19/2008, -3/+4As always, John Gruber absolutely nails this article:
Let’s see what the just-released 2008 American Customer Satisfaction Index says:
Apple Inc. trounced rival computer makers selling Windows-equipped PCs by historic margins in an annual customer satisfaction survey, the poll’s chief researcher said today.
“We haven’t seen anything like this before, where a company scores 10 points over its nearest rival,” said Claes Fornell, the head of the American Customer Satisfaction Index (ACSI), conducted quarterly by the University of Michigan.
Apple’s customer satisfaction score of 85, an ACSI record in the personal computer category, was 10 points higher than the closest competitor, Dell Inc.; 12 points higher than Hewlett-Packard Co.; and 13 higher than Gateway, which was acquired by Acer last year.
Is Apple perfect? No. Does it suck when you buy a new Mac that doesn’t work right? Yes. But is Apple doing a far better job than any of its competitors? Yes.- alphgeek, on 08/20/2008, -0/+3"Is Apple perfect? No. Does it suck when you buy a new Mac that doesn’t work right? Yes. But is Apple doing a far better job than any of its competitors? Yes."
Yes, and that is why Macs are the dominant computer on the planet, and OS X is the dominant OS. Oh wait...
- alphgeek, on 08/20/2008, -0/+3"Is Apple perfect? No. Does it suck when you buy a new Mac that doesn’t work right? Yes. But is Apple doing a far better job than any of its competitors? Yes."
- jenrzzz1, on 08/19/2008, -0/+2My MacBook has been pretty solid for about a year, but I've noticed cracks starting to form in the case towards the right, and the same on the screen border. All other MacBooks over 6 months old that I've seen have this same crack in the same location. My MagSafe adapter broke a couple weeks ago, too, but I was able to get it replaced in about 15 minutes.
- clak, on 08/20/2008, -1/+2The problem I have with this article is that the guy cites faulty MacBooks as evidence that Apple is some how going to ***** and as any intelligent person knows, laptops of any kind have horrible failure rate. Fifteen percent of laptops have a hardware failure in the first year. This isn't Apple, it's the nature of having a mobile computer.
On the other hand, I've bought 3 Macs and 3 iPods in the past five years. The 3 Macs: a G5, Mac Pro and an aluminum 24" iMac all work flawlessly. I haven't had one hardware failure in any of them. With my third generation video iPod, the click wheel and central button stick sometimes, but it's still functional. I bought the second iPod, a Nano, for my niece and the top became unhinged somehow, but it still works for her.
So what's the moral of this story? The more mobile something is, the more likely it is to give you problems. Yes, the click wheel on my iPod sticks, but I've dropped at least two times, denting it pretty bad and scratching the screen. That's okay, because my first generation iPhone is better anyway and I've encased it in a shiny protective case that works like bullet proof glass. My niece is nine years old and I'm surprised that any thing she owns works at all. But if it stopped working tomorrow, I'm not going to blame Apple. It's a freaking mobile device. It's not going to last forever. - invasi0n, on 08/20/2008, -1/+1When somebody needs an article on Digg's front page, all he/she has to do it to write is ANYTHING about Apple. For example this article is crap. There's no useful information, there's no news, no nothing. Completely written ONLY because TechCrunch knows that AppleBots will Digg anything that with "Apple" in tite. The same goes for other extremely useless blogs like AppleInsider.com or MacRumors.com.
I'm so happy that AdBlock Plus exists! As long as they keep writing crap, they will never be welcome on my exclusion list. - polumrak, on 08/21/2008, -1/+1Me-me-me, my-my-my. This guy buys too much gadgets, but still he's not a statistically significant data selection on his own.
- chamberlanderic, on 08/24/2008, -0/+1Apple is try to go too fast and skipped quality control, It's not just apple it's everywhere. It's why i'm still using XP, it's why i'm not buying PC games anymore.
The strenght of Apple was it's hardware, Its OS was depending on it big time. On the PC side the Hardware always have been broken, mostly because too many people are making too many incompatible products. So it was obvious that the switch to PC based hardware was going to hit some bump, I'm suprise we don't see more disasters.
I use Apple product professionnally and I can says that there is a lost of performance over the motorola chips. most of my friend running Sound applications have stick with their old G5 and G4
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