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AT&T Has No Idea What Caused 9-Hour Outage

therawfeed.com — AT&T's EDGE and UMTS data networks went down yesterday at 2:30pm Pacific Time for BlackBerry, iPhone and other cell phone data customers in 18 states. Even now the company's technicians have NO IDEA WHAT CAUSED IT.

Who dugg this? Made popular Feb 2, 2008

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166 Comments

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  • h4ckler, on 02/02/2008, -10/+107I work @ at&t and they know what caused it. Where is this person getting their information?
  • smoothtape, on 02/02/2008, -3/+83maybe it was a boat anchor
  • holzp, on 02/02/2008, -3/+66They had to install new government packet snoops. Verizon was able to do it with minimum downtime.
  • dannydyer1000, on 02/02/2008, -4/+51I don't like all of this telecommunications/internet failure. Something doesn't quite seem right about it, seriously.
  • Darph.Bobo, on 02/02/2008, -3/+44The real question is why are you holding back information?
  • Digger1123, on 02/02/2008, -2/+39what was it?
  • inactive, on 02/02/2008, -2/+30The guy is a customer service rep, they're supposed to say that.
  • jj9000, on 02/02/2008, -1/+22I buried this story as inaccurate. Just because no statement has been released DOES NOT MEAN THEY HAVE NO IDEA. There's no quotes from anyone in this story. Jesus.
  • CPoe, on 02/02/2008, -1/+19"Government packet snoops"
    Sounds scary.
  • cptshamrock, on 02/02/2008, -1/+19Blogspam
    http://www.betanews.com/article/Ninehour_network_o ...
  • 33PercentGod, on 02/02/2008, -1/+17SKYNET is becoming self aware.
  • lefooey, on 02/02/2008, -1/+16Talk about your sensationalist headlines! The actual news post reads "AT&T has not reported what the cause of the outage was, or even how many customers were affected." Just because they haven't told every blogger what happens doesn't mean they don't know. Buried as inaccurate.
  • scootscr15, on 02/02/2008, -3/+17Manbearpig
  • JupiterSSJ4, on 02/02/2008, -1/+12Skynet
  • whittmadden, on 02/02/2008, -4/+15I believe I have had similiar experiences with them.
  • Topslakr, on 02/02/2008, -0/+11The article doesn't say AT&T doesn't know.. it says they haven't announced it....

    Buried, Inaccurate. Title should say 'AT&T hasn't not reported what caused the outage'
  • inactive, on 02/02/2008, -0/+11Not saying what it was and not KNOWING what it was are two completely different things, and thanks a lot for the blog spam. Buried for inaccuracy, spam, and lameness.
  • rtmag, on 02/02/2008, -4/+13Sounds just like them... Remember "Fewest dropped calls!"? Only on America's patchiest network.
  • lex0nyc, on 02/02/2008, -0/+9I don't know about that. It probably cost quite a few people a lot of money to lose connections for 18 hours. I'm sure you won't see AT&T offering to reimburse them though.
  • Digger1123, on 02/02/2008, -0/+9Mine was down from about 8:30AM-2PM MST on the 31st
  • davidrools, on 02/02/2008, -0/+9yeah, go ahead and blame it on white people. ;)
  • hammer310, on 02/02/2008, -1/+9It was clearly an EMP which caused the outage.
  • SSUK, on 02/02/2008, -0/+7Ironically enough, it's communication companies who don't like to communicate.
  • AsusMobo, on 02/02/2008, -0/+6NSA was installing new gear.
  • bugsy187, on 02/02/2008, -2/+8*plays the viollin softly*
  • Oronar, on 02/02/2008, -0/+6I know what happened. An overloaded truck had an accident en route and clogged up a major tube.
  • 22magnum, on 02/02/2008, -2/+8in Borat voice "high five"
  • SteveIsTheDude, on 02/02/2008, -1/+7Your making that ***** up!
  • FDDIcent, on 02/02/2008, -1/+7Cause he probably can't legally say anything about the company he works for, I'm in a similar situation with the company I work for.
  • SteveIsTheDude, on 02/02/2008, -0/+6We built this system... on rock and roll!
  • jolieve, on 02/02/2008, -0/+5In addition to misrepresenting the content of this article, it's also inaccurately filed. This outage did not solely effect iPhone users, so I don't see what this article has to do with Apple. Apple did not cause the outage, nor was it Apple's network that went down.

    Buried.
  • manicallday, on 02/02/2008, -4/+9I think that it was UFOs using the AT&T satellites to coordinate their impending attack.
  • BLAM8, on 02/02/2008, -0/+5Actually, a friend who is a technician told me what caused it.
    Six GGSNs "rolled over". (GGSNs are wireless to internet/network gateways, these got upgraded/relocated/phased out and the network didn't come back as planned.)
    http://gizmodo.com/351154/why-and-who-in-the-att-n ...
  • NorthStateGonzo, on 02/02/2008, -1/+5Can Someone Say " BlackHat and Pressure Test "??
  • inactive, on 02/02/2008, -2/+6it's common knowledge that the cause of the problem was the power strip that plugs in all forty eight 2400 baud modems.
  • linksus, on 02/02/2008, -0/+4I work for an isp myself. If something this big effects so many people. you need to investigate the cause and get a statement correct before publishing it otherwise people just take it out of context and it all blows waaaay outta proportion.
  • andycr512, on 02/02/2008, -0/+4Yes, he meant crackers, if you prefer.
  • lex0nyc, on 02/02/2008, -0/+4We built the system. Why would we want to take it down?
  • MitchCumstein, on 02/02/2008, -0/+4Sorry it was my fault. I wrote an iPhone application that made a network connection in an infinite loop. Steve Jobs was right!
  • bugsy187, on 02/02/2008, -0/+4What, is this the year 1900? It's "honkey," thank you very much.
  • SteveIsTheDude, on 02/02/2008, -0/+4I think it was a T-1000! (Read with Austrian accent)
  • fyre2012, on 02/02/2008, -3/+7Never attribute to malice that which can be adequately explained by stupidity.
  • lfernandez91, on 02/02/2008, -2/+6Why just why, does it always have to be the US? Don't you have some new conspiracy theory with another country? Scientology or something?
  • vertinox, on 02/02/2008, -0/+4I'm too dependent on my refrigerator to keep my food from spoiling and I'm too dependent on my light switch from having to sit around a fire at night. Without technology man is just another monkey whose not really good at running away from large predators.
  • NoStoppingUs, on 02/02/2008, -2/+6did you really just turn his comment into a way to 'bash america'?

    seriously?

    dude. seriously?
  • HolyChimp, on 02/02/2008, -0/+3I read that as 'Read with Australian accent' and instantly thought 'Crikey!'
  • dawnraid101, on 02/03/2008, -0/+3or you just took a dump and clogged up a major tube.
  • skyshock1, on 02/02/2008, -0/+3Skip blogspam and go straight to printable version of the article - http://www.betanews.com/article/print/Ninehour_net ...
  • inactive, on 02/02/2008, -1/+4Rawfeed=Blog=Garbage
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